Common Moto X4 Problems and Fixes: Wi-Fi, Bluetooth, Charging, SIM, Battery and more

Motorola is one of the oldest smartphone manufacturers in the world. After facing dropping sales in the past few years, they have made a solid come back by releasing some of the amazing smartphones under Moto series. One of their devices is Moto X4. This device has been equipped by Motorola with some of the very useful features. As far as the matter of configuration is concerned, Moto X4 is offering better than what any other manufacturer is offering a similar price. In this post, I will introduce you to some common Moto X4 problems and you can fix them easily. This guide is to help you in fixing the Common Moto X4 Problems.

One of the best things about this device is it has been equipped with Android 7.1 Nougat. It can store up to 32GB of data without facing any issue and can allow you to exceed this limit to 256GB through a micro SD card. There are certain other features that make it perfect. However, it is true that a few users have reported some minor issues in this device and in this post, the troubleshooting of same has been spotlighted to enable you to get it back on track.

Common Moto X4 Problems and Fixes

Common Moto X4 Problems and Fixes: Wi-Fi, Bluetooth, Charging, SIM, Battery and more

Of course, as is the case with any Smartphone or tablet, Moto X4 has its shortcomings too. We have got together some of the common problems in Moto X4 that the users may encounter. We have also given the solutions as to how you can solve the issues. In here we will sort out the problems on your phones such as brightness, performance, Apps Force close problem, Wi-Fi and Bluetooth Connectivity issues. Most common problems of Moto X4 and Their solution and bug fixes.

Moto X4 WI-FI problem and how to fix it

As per a few users, this issue is very daunting. There is actually nothing much you need to do for this. The common problems that have been reported are slow speeds and frequently connection dropping is the other problems that have been reported. The very first thing you can do to avoid this issue is simply resetting your wireless router. Another method in case this wouldn’t work is to follow the below instructions.

  • First of all, go to Settings, click Connections and then click Wi-Fi.
  • This makes Moto X4 automatically scan for the available networks and will display them on the screen.
  • When the first scanning has ended, tap for a few seconds on the Wi-Fi you want to connect and forget it.
  • Then, tap on the same network you want to connect and you’re done. When you select an open network, there is no need to enter the password.

The problem could be in the Wi-Fi antenna in case you find your Moto X4 in the present state as it was before following the above instructions. Thus, you should contact the Motorola service center immediately.

Moto X4 Bluetooth problem and how to fix it

The Bluetooth problems often degrade the functionality of any smartphone up to a great extent. If you are also facing the same, the very first thing is to reboot your Moto X4. In case the problem is still there, simply clear the data and cache. Disable all the third-party applications. This can be done simply by enabling the safe mode.

Another method that is best to keep up the pace in this matter is deleting the history of all the connections with when the device is previously connected. This is because with a few smartphones there is a limit on the number of connections a device can remember. Thus deleting the same can help you in this matter. Make sure your device has been updated to the latest OS version. If it’s not, do it immediately and there are pretty good chances that the issue would be gone.

Moto X4 battery issues and how to fix it

The Moto X4 comes with a 3000mAh battery which is good enough to provide a huge backup once the phone is fully charged. However, several users have been reported about the battery performance. If this is a problem with your device too, the first thing you should do is updating all the apps to the latest versions in case you are yet to do so.  Check out the screen brightness and make sure that it has been set in the automatic option. Remove all third-party apps simply by and see if your Moto X4 works fine or not. This can be done by taking it into the Safe Mode. Close the apps that run in the background. This has a significant impact on the device’s battery performance many times.

Turn OFF the Wi-Fi and GSP when not in use. If no method works for you, the last option is to perform a hard reset simply. The instructions for the same are as follows. Before following them, keep it in mind that all the date from your device would also be gone. Therefore take the backup of same before performing the hard reset.

  • Go to the device Settings and click on Accounts
  • Simply tap on the Back-up and Reset option.
  • Unlock the screen and tap on Reset device and click on to proceed

Moto X4 charging problem and how to fix it

The reason that your Moto X4 is having charging issues is nothing but the problem in the charging cable or in the adapter. Try to charge your device with another charger. The other possible cause is damage USB port. If it is the problem, you need to get it repaired immediately. The enhanced moisture level in the device can also be the reason for this problem. Leave the phone for some time at a place with the humid environment to fix this issue but avoid keeping it under direct sunlight. There are certain chances that the problem would be gone. If not, go to the authorized repair center and get it checked thoroughly.

Moto X4 SIM issue and how to fix it

In case you are facing SIM related issues with your Moto X4, the very first thing to pay attention to is whether the SIM frequency is compatible with the device or not. This can be one of the leading reasons why you are not getting the proper signal strength on your device. Simply remove the SIM and insert it fain into the device and reboot it. Check if the SIM works perfectly on another device. If so, the problem could be in the SIM slot. It can have a physical damage as well.

Moto X4 overheating issue and how to fix it

The most common reason for this issue is nothing but when the processor is facing extra load. According to some experts, this issue could also be due to the bugs in the OS. So just wait, and let the latest Android version or update hit your device. It must be noted that there are certain apps that put extra load on the battery and is the reason for this issue. Delete them if you have installed from third-party sources.


You are now familiar with the common Moto X4 problems and how to fix them simply. It must be noted that most of the problems are associated with the bugs in the OS. Updating the device apps can probably eliminate this issue up to a good extent. It must be noted that most of the issues are gone with a hard reset. In case you still found them, contacting the service center would be the last option left for you.

I hope this guide was helpful to sort out some of the Common Moto X4 Problems. If this solution did not help you, then please make sure to leave a comment. 


  1. My daughter and I each have a Moto X4, bought separately and from different places, but between 12 and 18 months ago. We run the Google Fi OS.

    Recently each of us has had a problem which seems to recur irregularly. The screen goes blank. The phone does not shut off, and if I am on a call, it is not interrupted. You just can’t see, and therefore can’t change anything. I’m not sure whether, if I knew just where to touch on the screen, it would do what I want, but that would be a difficult task.

    When it first happened, I thought it might have something to do with battery saver mode, but taking it out of that hasn’t made a difference. I play around with the on/off button, and the volume buttons, and also connecting to or disconnecting from a charger, and it has made no difference. The only thing I can do is to shut down the phone (in the normal manner), and restart it. Of course, that ends my call or whatever application I’m in. Since my daughter and I are both having this problem, I assume that it is not unique to our phones, and that others have experienced it. HELP!! Thanks.

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