Common Problems in Huawei Mate Xs and Solutions – Wi-Fi, Bluetooth, Camera, SIM, and More

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 The concepts in the smartphone world are widely changing due to the change in the user’s expectations. Many smartphone makers have worked very hard to shape gadgets that don’t just look unique but have a lot to offer to their potential buyers. Huawei Mate Xs is a whole new concept in the smartphone world and Huawei has proudly launched this gadget for those who focus on luxury and premium features. There isn’t any doubt that this smartphone is simply amazing and has more than everything that users expect. After the last year’s band in the US, the Chinese manufacturer has put a lot of efforts to shape something really amazing like this. This post introduces you to the common problems in Huawei Mate Xs and how to fix them. I will also focus on how this device is unique and enable you to simply keep up the pace against everything.

Huawei Mate Xs is a smartphone with a folding screen and is one of the options to consider for those whole are focusing on Samsung Galaxy Z Flip. When it comes to the common problems, you simply need to keep in mind that they are not the hardware faults or the manufacturing defects in Huawei Mate Xs. Actually, these are the problems related to the software domain of the device which needs addressing immediately when they are repeated. Despite being software issues, they can slow down the performance and functionality of any smartphone. The common problems in Huawei Mate Xs can easily be fixed and you simply need to follow this guide to get the results quickly. Before discussing the solutions, let’s have a quick review of this stunning device along with its key specifications. Here are the details.

common problems in Huawei Mate Xs

Huawei Mate Xs Reviews and Specifications

The overall weight of a smartphone is a major concern for the users in the present time. Thus, it’s worth mentioning here that this device weighs around 300g and the users can find it heavy to fit in the pocket. It has 8 inches screen size when unfolded and this is exactly what that makes it a very good option for those who love enjoying videos and games. The screen offers an excellent 2480 x 200 resolution which makes it simply the best in the present scenario. Huawei Mate Xs is powered by Huawei Kirin 990 5G processor and the same is best in processing the data very reliably. The users can enjoy 8GB of RAM and 512GB onboard storage with this device which makes it an ideal option to consider for those having higher data storage needs.

This space can further be extended by 256GB with the help of a micro-SD card. When it comes to cameras, it packs a 40MP wide-angle lens plus a 16MP ultra-wide lens plus an 8MP telephoto lens. As the screen can be folded, the rear cameras can be used for capturing the selfies. This is a unique feature of this gadget. Huawei Mate Xs support autofocus and image stabilization. It has been packed with a 4500mAh battery which supports 55W fast charging. Other features in the phone include USB Type-C, USB 3.1generation 1 for faster data transfer, Bluetooth 5, Type-C ear jack, NFC and all the important sensors including fingerprint. This makes it one of the best options to consider. Let us now check how to fix the common problems in Huawei Mate Xs.

Common Problems in Huawei Mate Xs and Solutions

Well, Huawei Mate Xs has a lot of offers to the users as already mentioned. However, this is only possible if you know how to effectively deal with common problems. These issues are actually the bugs in the Android Operating system and in the applications installed by the users from the Play store. As all the apps don’t show similarity in terms of scalability, there are higher chances of having common problems in Huawei Mate Xs with the installation of more apps. However, you need not to worry. Simply make sure all the methods are to be applied correctly against the problem you are facing in the device. We don’t recommend you to modify any solution while applying them to fix the problem you are facing. This may make your device a piece of brick i.e. completely useless and www.getdroidtips.com cannot be blamed for the same.

Connectivity Problems

Bluetooth connectivity problems

Solutions

  • Your device might be running in the power saving mode. It can be a reason to this problem
  • Check if any form of radiation level around your device is too high. The same can be a reason to this problem
  • The reason to this problem is nothing but hiding the visibility of your Bluetooth connection around you
  • Check and make sure the data which you are exchanging is not supported by any of the device
  • This problem could be there due to imposing any form of restrictions on your device
  • The reason you have to face this problem is nothing but incompatibility of the Bluetooth version on both the devices
  • You might be facing this problem just because your device is having something wrong with the Bluetooth antenna. Check the default Bluetooth drivers as well
  • Make sure the problem is not there just because you are trying to send a very large amount of data in one go
  • Make sure the problem is not there just because your Huawei Mate Xs is having something wrong in the OS
  • Clear the cache data of the device and check if this helps you to fix the problem
  • Check and make sure this problem is not caused just because you imposed any time limit on your Bluetooth connection
  • The reason to this problem is nothing but not pairing the devices correctly to each other
  • Sometimes this problem is caused just because of presence of any virus in the devices connected to each other
  • Check if there is no storage space available on your device. The same can be a reason to this problem
  • A basic reboot can fix this problem. Try the same

Wi-Fi/Internet connectivity problems

Solutions

  • Go for a basic troubleshoot to your internet connection in the network settings. Check if this helps to deal with the problem
  • Check the overall number of devices connected to the router. Disconnect a few and check if this helps to fix the problem
  • You might have forget or entered an outdated password in the device to connect it with the phone
  • The reason you are experiencing this problem is nothing but a fault related to the Wi-Fi antenna on the device
  • Simply make sure the actual problem is not caused just because your Huawei Mate Xs is running in the safe mode
  • Sometimes it’s nothing but not configuring the Wi-Fi router properly which can cause this problem
  • Make sure the actual problem is not related to the IP address of your device which is causing any conflict on the network
  • Your internet connection bandwidth limit might have crossed and the problem is caused because of the very same reason
  • Check if this problem us there just because your device is having something wrong with the hardware components inside
  • Make sure the problem is not there just because of limited or weak connectivity. This happens when the router is placed away from the device
  • There are chances that the actual problem is with the phone browser you are using
  • Sometimes the users have to face this problem just because of opening a web address banned by the network provide
  • Don’t customize the LAN Area Network settings on the device. The same can stop the internet
  • Make sure the problem is not there just because the services are withdrawn from your internet connection
  • The reason to this problem is nothing but a fault in the Wi-Fi router you are using

Mobile data not working

Solutions

  • Your data pack might have expired. Check the same and make sure it is not the reason to this problem
  • This might be happening due to crossing your daily bandwidth limit usage. Check if this is the case
  • Make sure the actual problem is not with the phone SIM card. Refer to the solutions listed under the headline “SIM/Network Problems” in this post
  • Make sure if the internet services are facing an obstacle on your phone due to any of the possible reason
  • This can happen in some cases when the phone is updating the installed apps or is downloading the OS updates. Check if this is the reason
  • Simply make sure the actual fault is not caused just because the storage space is not available in the phone. This can happen in certain cases
  • A problem with the service provider or with the network can be a reason you have to face this fault in your phone
  • Make sure you are not confusing this problem with the slow internet speed
  • Check if the problem is caused by a poor signal strength on your Huawei Mate Xs
  • Reset the network setting to the recommended mode in case you customize them. This can solve the problem for sure
  • Simply restart the phone and check if this help you to fix the issue
  • Turning the roaming services OFF can be a reason to this problem on your device
  • Check if the network mode selection on the phone is wrong. You might have selected a 2G network in the same when you are using a 4G SIM
  • Clear the cache partition of the device and check if this solves the problem on your device

GPS Problems

Solutions

  • Check if the internet connectivity on the device is poor and the same is causing this problem
  • Make sure the actual problem is not in the phone GPS sensor. Check and get it repaired if you find the same
  • The problem could be there in the GPS antenna of the device. Thus, check the same and take the action required
  • Toggle the phone GPS and check if this works
  • Sometimes running a number of apps in the phone that access the phone GPS cause this problem. Close a few and check if the problem is solved
  • Check if the phone location services are ON. This is required for the proper working and functionality of phone GPS
  • Enabling power saving mode on your Huawei Mate Xs can be the reason to this problem
  • Make sure the GPS problem in the device is not related to the failure of any hardware component
  • Check if any important OS update is spending and install the same. This can solve the GPS-related common problems in Huawei Mate Xs
  • Select high accuracy mode in the location services and restart your device. This may solve the problem
  • Check if this problem can be solved by updating the Google maps
  • Recalibrate the GPS on the device using the compass app and check if the problem is eliminated
  • The phone GPS might be disabled or turned OFF manually. Check and turn it ON if so
  • Refreshing the GPS data on your device can solve this problem. Check if this works
  • If nothing work, perform a factory restart by saving the phone data first and check if the problem is gone

SIM/Network Problems

Solutions

  • Simply eject the SIM card from your phone. Check if it is having damage on the same. Make sure the SIM tray is also in proper working condition
  • Sometimes the SIM card is having stain on the same or the moisture which causes this problem. Simply clean it gently and check if this helps you to deal with the problem
  • One of the SIM/Network related common Huawei Mate Xs problems is locking the access to the SIM card with a pin. Check and remove the same
  • The reason you are facing this problem is either because some services are suspended or not activated on your SIM card
  • The reason to this problem is your presence at a location where phone networks are restricted
  • Check and make sure the phone bootloader is not unlocked. If you do so, it may invite a wrong update and can cause this problem
  • Open the network settings and check if the network selection key is set to automatic mode
  • The reason you are facing this problem is nothing but a physically damaged network antenna on the device. Check other problem also which can affect its working
  • This problem might be there just because the Airplane mode is turned ON. Check and disable the same
  • Sometimes users have to face this problem just because of not turning ON the roaming services while going outside the city/provision
  • Do check and make sure the 4G enabled SIM card is not inserted in slot 2 when there is no SIM in the first slot
  • Check and make sure the problem is not there just because the SIM card is manually turned OFF

Overheating Problems

Solutions

  • The overheating of the device might be due to using a power bank of high output power
  • There are chances that the actual problem is not caused just because of installation of multiple games in the device by customizing its settings
  • The reason to this problem is nothing but the factors related to environment around
  • Check if a forced restart can help you to fix this problem easily
  • Sometimes it’s nothing but a battery glitch in the phone which causes this problem
  • You simply need to make it sure that the actual problem is not caused in the Huawei Mate Xs just because its power settings are customized
  • Check and make sure the problem is not associated with a phone virus
  • You simply need to make it sure that the cache data of the apps is not causing this problem
  • Check and make sure any previously installed app is not the actual trouble creator
  • Check if this problem is there just because your smartphone is running in the power saving mode all the time
  • Many users have to face this problem just because of overheating their device
  • Check if a charger you are using is having something wrong with the same. A third-party charger can be the actual reason to this problem
  • Your smartphone might not be releasing the excess heat generated by the phone hardware inside
  • Wipe the cache partition and check if this helps you to fix the problem
  • Simply make sure the reason to this problem is not associated with the phone OS. Update it and check if the problem is gone

Slow Performance

Solutions

  • This can happen due to not clearing the cache data of your device. Do it now and check if this works
  • There are chances that the actual problem is caused just because your device is not having any problem in the RAM. This can slow down the performance for sure
  • Do check if the actual problem is there just because your smartphone Operating system is having a bug in the same
  • The installed apps in the Huawei Mate Xs are largely responsible for the slow performance in most of the cases. Update them and check if there is anything in them which needs to be addressed
  • The reason you are facing this problem is nothing but slow operating internet on your device. It is often confused with the slow performance
  • A recently installed theme on the device can sometime slow down the overall performance of the device. Check if this is the reason
  • Make sure the phone browser is not having multiple tabs open in the same
  • Check if it is nothing but multitasking which is causing this problem
  • There are chances that the actual fault is caused just because the phone is running in customized settings
  • Simply delete the temporary files stored in the phone and check if this helps you to fix the problem
  • Make sure the actual problem is not caused by a phone virus
  • You simply need to make it sure that the problem is not related to any of the accessory you are using with the device

Poor Camera Quality

Solutions

  • This problem could be there just because you are running the phone in the power saving mode. Check and disable it. The problem will probably be gone after doing this
  • The reason you are facing this problem might be because of opening the Huawei Mate Xs camera through any other app than the default
  • The camera-related common Huawei Mate Xs problems are often caused by OS bugs. Check and fix them
  • Check and make sure the camera lens is not having any debris or moisture on the same which can cause this problem
  • The reason to this problem is nothing but a problem in any of the hardware components in the phone
  • Simply make sure the problem is not having any relation with the installed apps in the device. They can block some features the phone camera needs to operate reliably
  • Do check and make sure the actual problem is not caused just because your device image stabilization option is disabled. Use it to get the quality images
  • Sometimes this problem is caused just because you are using the burst mode to capture the images
  • There are chances that the actual problem is caused just because a wrong shooting mode has been selected by you in the camera settings
  • Select the HD mode in the camera settings and this will probably fix the problem
  • Make sure the camera flashlight is turned ON whenever there is a need of the same
  • Not using the camera zoom feature can help you to capture quality images very easily
  • Select the maximum camera pixel density and check if this helps you to fix this problem

Screen not working properly

Solutions

  • In case your phone experience a sudden jerk recently, the same can be a reason to this problem
  • Simply make sure the actual fault is not caused just because your phone is having something wrong with the glass guard on the screen. Remove it and check if this works
  • There are chances that the actual problem is directly related with the screen sensors. They might not be operating accurately
  • Sometimes the users have to face this problem just because of sharing their device screen with any other gadget around. Turn OFF the screen mirroring option and check if this helps
  • The storage space in your Huawei Mate Xs might be filled completely and the same can be the reason to this problem
  • In case any app has been installed recently, remove it and check if this helps
  • Sometimes it’s nothing but blocked apps and data in the device that causes this glitch. Remove them and check if the problem is gone
  • Try to wipe the cache partition and check if this helps you to eliminate the problem
  • The reason you are facing this problem is nothing but a physical or a liquid damage caused to the device screen
  • A forced restart can help you to eliminate the problem in the device
  • There are chances that the screen is having something wrong with the hardware components inside
  • Do check and make sure the problem is not caused by general overheating of the phone

Slow Charging

Solutions

  • Avoid using a low-quality charger or the one which actually doesn’t belong to your phone. This can be a reason you are experiencing the problem
  • Simply make sure the actual problem is not caused just because your Huawei Mate Xs is running in the power saving mode
  • Sometimes turning ON some specific feature such as Wi-Fi, Bluetooth and other can cause this problem while charging your device
  • The reason you are facing this problem is running multiple apps in the phone. Check
  • Do check and make sure the problem is not related caused by the installed apps in the phone
  • Disabling the system bloatware can help you to fix this problem
  • Always keep the mobile data OFF while charging your device
  • It would be good to not to download any data when the phone is charging
  • Many users face this problem just because of not updating the phone OS when a new update arrives
  • Perform a software reset to your device and check if this helps you to deal with the problem
  • Don’t use any pirated accessory with your device. Disconnect it from any other gadget around with which it is connected through a cable
  • Perform a basic restart and check if this helps you to deal with the problem

Apps not working properly

Solutions

  • Install an antivirus application in your phone and scan it. Check if a virus is detected. The same might be causing the problem
  • Do check and make sure the safe mode is not turned ON. This can disable a few or all the apps in the phone and can be a reason to this problem
  • One of the reasons to the common Huawei Mate Xs problems related to apps is nothing but installing them in any third-party storage space than in the phone
  • Sometimes it’s nothing but customizing the phone or app settings that causes this problem. Check the same
  • There are certain chances that this problem is caused just because the installed apps have not been given the permission to access the phone features and the data stored in it
  • You might have imposed restrictions on your Huawei Mate Xs and the same can be a reason to this problem. Check if any feature is disabled
  • The installed apps in your device might be having coding errors. Check their reviews and rating before you install
  • Make sure the problem is not caused just because the installed apps are infected with a phone virus
  • Sometimes it’s nothing but a fault in the phone RAM which causes this problem
  • You simply need to make it sure that the actual problem is not caused just because your device is having something wrong with the OS
  • Remove the problem-causing app from your device and once again install it. Check if this helps you to deal with the problem
  • The reason you are facing this problem is nothing but not installing the apps in the phone in a recommended manner

Earpiece Sounds Robotic

Solutions

  • If you are using a wireless earpiece, simply make sure to connect them properly with the phone. Follow the recommended procedure for the same
  • Check and make sure the phone sound card is not having any of the problems in it
  • The actual trouble creator might be the music app you have installed in your device. Check and take the action required
  • Simply make sure the phone sound settings are not customized. Sometimes this can be a reason you have to face this problem
  • There are chances that the actual fault is caused just because your phone is running in the safe mode. Disable it and check if this works
  • The reason you are facing this problem is nothing but the presence of a bug in the phone Operating system
  • The earpiece you are using might not be compatible with the Huawei Mate Xs. Check if this is the actual reason
  • There are chances that the actual problem is caused just because of non-working earpiece connector due to any issue in the same
  • The earpiece might be giving the robotic sound due to a signal attenuation problem. Check the same
  • Make sure the problem is not caused just because your device is having something wrong with the hardware components inside
  • You might be playing low-quality music in your phone and is experiencing the problem because of the very same reason
  • Simply check and make sure the fault is not caused just because the earpiece speakers are not in working condition
  • Sometimes a low-network signal causes this problem when you are experiencing it during a voice call

Poor Battery Life

Solutions

  • Check if restarting to the device can solve this problem
  • Make sure the problem is not caused due to a battery fault in the device
  • Check if there is a virus in your Huawei Mate Xs
  • Do check and make sure the phone GPS is not turned ON all the time
  • It’s nothing but the background notifications sent by the installed apps in the phone which can affect the battery performance. Clear them all
  • Disable anything that wakes your phone screen without any reason
  • Sometimes it’s nothing but the background running apps that causes this problem
  • Make sure the Wi-Fi and Bluetooth are not turned ON without any use. They might be searching for the nearby Wi-Fi and Bluetooth devices continuously. This can affect the battery performance for sure
  • Make sure there are no power-hungry apps installed in your device
  • The reason you are facing this problem is nothing but sharing your device internet connection through Wi-Fi hotspot
  • Downloading data in your device continuously can be the reason you are facing this problem
  • Check if the phone is having a battery problem in the same

Huawei Mate Xs Fingerprint Sensor Issue

Solutions

  • First of all, simply clean your hands. Dust or debris on the fingers can be a reason to the problem
  • Gently clean the fingerprint scanner on the phone with a soft cloth and check if this solves the problem
  • This problem can sometime declare its presence due to completely filling the storage space of the phone
  • The fingerprint scanner might not be working due to a bug in the Operating System. Check and take the required action.
  • Simply delete the saved fingerprint from your Huawei Mate Xs and add it again. This can solve the problem
  • One of the reasons to the fingerprint-related common problems in Huawei Mate Xs is nothing but putting pressure on the fingerprint scanner very softly. Put a bit more pressure on the same with your finger and check if this works
  • Always make sure to add more than one fingerprint
  • Your fingers might be wet and the same can be a reason to this problem
  • Always give priority to the phone updates. Installing them make sure the problem wouldn’t declare its presence
  • Check if there is a minor injury on your finger which might be acting as a barrier for the scanner when it try to read the information from the same
  • Performing a factory restart can solve this problem. If this doesn’t work, the reason to this problem might be a hardware fault in the phone.
  • Sometimes this problem could be there due to allowing multiple apps installed in the phone to access the fingerprint scanner on the phone. Check and take the action required

Huawei Mate Xs Not Turning ON

Solutions

  • Check if the phone battery is charged. This could be due to the consumption of entire juice from the same
  • An issue with the third-party app can cause this problem. Thus, check all the apps before you install them in the phone and make sure they are compatible with the same
  • Make sure to press the power button a bit hardly and check if this helps
  • Sometimes this problem would be due to a fault in the power button. Check and take the action required
  • An unknown software glitch in the device can be a reason to this problem. Check and take the action required
  • There are chances that the phone is getting turned but it’s the screen which is not. Check and make sure this is not the actual issue in your case
  • This might be happening because you restarted or turned OFF your device when it was updating
  • Know the exact number of seconds for which you need to press the power button. Sometimes this problem is there just because you are pressing the same for a very short span of time
  • A liquid damage to your Huawei Mate Xs can be a reason to this problem. Check and take the action required
  • A hardware damage in your phone can be the reason to this problem. Check and get it repaired
  • Overheating can sometimes turn off the device automatically and you cannot turn it ON unless the inner temperature comes down the normal range
  • Check if the phone can be turned ON in the safe mode. Press the power button with the volume up/down button for the same. If this doesn’t work, try opening it in the recovery mode

Huawei Mate Xs Not getting charged via cable/charger

Solutions

  • Check if this is a problem just because the phone battery is faulty
  • Make sure the phone charger is in proper working condition
  • A loose connection between the phone and the charging cable can be a reason to this problem. Thus, make sure to connect them properly
  • A bad app or the one installed from a third-party source can be the reason to this problem
  • Don’t use a third-party charger as this can be a reason to this problem
  • Check if dust or debris is there in the charging port and clean it. The same can be a reason you have to face this problem in your device
  • In some cases, the phone gets charged but the charging percentage icon which doesn’t give the correct information. This can happen due to a software bug. Check and install the latest updates if the same is pending
  • Sometimes the charging-related common problems in Huawei Mate Xs are experienced when the charging socket/power source you are using to charge your widget is faulty
  • Check if the actual fault is with the charging cable. Check and replace the same if required
  • This problem could be due to the detection of moisture in your Huawei Mate Xs. Check its level and take the required action
  • Remove the last application you installed and check if this helps you to deal with the problem
  • An issue with the phone motherboard can be the reason you have to face this problem
  • The pins in the phone socket might be damaged and the same is causing this problem. Check the same
  • Drain the phone battery completely and charge it again. Check if the problems is solved
  • Performing a forced restart to the phone can fix this issue. Simply try the same

Unfortunately camera has stopped

Solutions

  • One possible reason for this problem is an issue with the default camera driver software in the phone. Check if installing the new updates for the OS fixes this problem
  • Make sure you aren’t using a third-party camera application which is not compatible with your Huawei Mate Xs
  • Disable the safe mode if your phone is running in the same
  • This problem could be there just because the phone has something wrong with any of the hardware components inside
  • Close the camera application if it is running in the background and open it again after 30 seconds. Check if this solves the problem
  • Delete the cache of the camera application and check if this helps you to deal with the problem
  • Do check and make sure the actual problem is not caused just because the camera lens is faulty or is having a damage on the same
  • There might be no storage space available in the phone or in the memory selected for storing the camera files and the same can cause this problem. Most of the times the camera-related common problems in Huawei Mate Xs are because of no other reason than this

There isn’t any doubt that the solutions to the common problems in Huawei Mate Xs you just explored are the finest you can find and apply. However, if your device is having a hardware fault in the same, you cannot have the favorable outcome with them. Such issues can be fixed only by taking the official support of your device. We recommend you to go ahead with the same immediately. Scroll down a post comment below if you wish to know anything else about the problems you are facing in this gadget.

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