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Common Problems in LG Q31 and Solutions – Wi-Fi, Bluetooth, Camera, SIM, and More

It was around 10 years ago when smartphones first started attracting the attention of users. At that time, it was not possible for one and all to own a powerful gadget that comes with all the latest issues. However, in the present time, almost every smartphone maker has realized the support of budget devices so that more and more people can be attached to the brand. This makes them cut down the price of their gadgets upto a large extent. This is the reason that price is not at all an issue in the present time if you are looking to own a powerful smartphone. LG Q31 is a budget device that was launched recently. This phone has almost every latest feature and LG has significantly improved their quality over the last few years. This post guides you on how to fix common problems in LG Q31.

Fixing these issues is always a matter of concern for a lot of people. This is because they are simply having no idea about them. The fact is common problems are related to the software domain of a device. As their name indicates, they are present in almost every Android gadget. The reason is the bugs that come with Android updates. Thus, the phone starts performing slow and shows limited functionality. It is because of no other reason several users confuse them with the hardware issues. However, as already mentioned, they are related to the OS. This indicates one can fix them simply. This post has multiple solutions listed to deal with such issues. Before knowing how to fix common problems in LG Q31, here is a quick review of this device with details on its specifications.

common problems in LG Q31

Common Problems in LG Q31 and Solutions

The solutions that are listed in this post are generic and can simply bring outcomes in no time if you apply them correctly. For this, we simply recommend you to spend a few moments reading the information listed in this post. It takes hardly 5 minutes to read a set of solutions listed under the problem concerned. However, this assures quality outcomes and you can simply cut down the probability of applying any method in the wrong manner. The improper implementation can sometimes impose a risk for your gadget and may disable some of its important features despite the generic nature of the solutions listed in this post. For this, we at www.getdroidtips.com cannot be blamed. You can now go ahead and check how to fix common problems in LG Q31.

Connectivity Problems                   

Bluetooth connectivity problems

Solutions

  • Extended radiation level around the phone can be a reason to this problem. This simply avoid keeping it in direct sunlight
  • This problem could be there just because of moisture in your device. Check and take the actions if the results are positive
  • Make sure the phone is not kept in any bag or in your pocket when the data transfer is taking place through Bluetooth
  • Check if you are sending a lot of data and the problem is cause because of the very same reason
  • Custom Bluetooth settings in your device can be a reason you have to face this problem. Check and restore them
  • Make sure you are not violating any of the Bluetooth policies which the users have to fulfill
  • Simply turn OFF the automatic Bluetooth connecting of your device to an already paired gadget around you with active connection
  • This problem might be there just because the Bluetooth signal strength is varying/fluctuating
  • Check and make sure the problem is not there just because your smartphone is running in the safe mode
  • Sometimes this problem arrives just because the pairing of the Bluetooth gadgets is not done properly
  • Make sure the problem is not caused due to sending corrupt data
  • The actual problem might be present in the other device you are tarrying to connect to
  • Delete the entire Bluetooth history of your LG Q31 and try connecting it to the device you were connecting earlier. Check if this helps to fix the problem
  • The Bluetooth visibility of your device might be hidden. Check and enable the same to fix this problem

Wi-Fi/Internet connectivity problems

Solutions

  • If any communication restricted is applied manually on your device, disable it. This will fix the problem for sure
  • Check if there is a fault in your Wi-Fi router’s signal antenna. Take the action required to fix this problem
  • You might have crossed the bandwidth limit imposed on your internet connection. Check if the problem is there because of the very same reason
  • There are chances that the actual problem is there with the configuration of the router you are using
  • Check if the network password in the phone is outdated or wrong. This can cause the problem
  • Try troubleshooting your internet connection and this will fix the problem
  • Make sure the problem is not caused just because you customized the LAN settings
  • There are certain chances that this problem is there just because of the limited signal strength
  • The reason you are facing this problem is nothing but a lot of devices already connected to the network
  • Make sure the security of the phone or the network is not turned OFF. The same can cause this problem
  • Sometimes it’s nothing but a problem in the phone browser which doesn’t let you explore the World Wide Web properly
  • There are chances that you are facing this problem just because of an IP mismatch
  • This problem might be there due to a problem in the default Wi-Fi driver of your LG Q31
  • Check if the problem is caused just because the website you are opening is not working properly
  • There might be something wrong with the phone Wi-Fi antenna. Check the same
  • A basic reboot to the device and the router can fix this problem. Try the same

Mobile data not working

Solutions

  • Your data pack might have expired. Check the same and make sure it is not the reason to this problem
  • This might be happening due to crossing your daily bandwidth limit usage. Check if this is the case
  • Make sure the actual problem is not with the phone SIM card. Refer to the solutions listed under the headline “SIM/Network Problems” in this post
  • Make sure if the internet services are facing an obstacle on your phone due to any of the possible reason
  • This can happen in some cases when the phone is updating the installed apps or is downloading the OS updates. Check if this is the reason
  • Simply make sure the actual fault is not caused just because the storage space is not available in the phone. This can happen in certain cases
  • A problem with the service provider or with the network can be a reason you have to face this fault in your phone
  • Make sure you are not confusing this problem with the slow internet speed
  • Check if the problem is caused by a poor signal strength on your LG Q31
  • Reset the network setting to the recommended mode in case you customize them. This can solve the problem for sure
  • Simply restart the phone and check if this help you to fix the issue
  • Turning the roaming services OFF can be a reason to this problem on your device
  • Check if the network mode selection on the phone is wrong. You might have selected a 2G/3G network in the same when you are using a 4G SIM
  • Clear the cache partition of the device and check if this solves the problem on your device

GPS Problems

Solutions

  • Check if the internet connectivity on the device is poor and the same is causing this problem
  • Make sure the actual problem is not in the phone GPS sensor. Check and get it repaired if you find the same
  • The problem could be there in the GPS antenna of the device. Thus, check the same and take the action required
  • Toggle the phone GPS and check if this works
  • Sometimes running a number of apps in the phone that access the phone GPS cause this problem. Close a few and check if the problem is solved
  • Check if the phone location services are ON. This is required for the proper working and functionality of phone GPS
  • Enabling power saving mode on your LG Q31 can be the reason to this problem
  • Make sure the GPS problem in the device is not related to the failure of any hardware component
  • Check if any important OS update is spending and install the same. This can solve the GPS-related common problems in LG Q31
  • Select high accuracy mode in the location services and restart your device. This may solve the problem
  • Check if this problem can be solved by updating the Google maps
  • Recalibrate the GPS on the device using the compass app and check if the problem is eliminated
  • The phone GPS might be disabled or turned OFF manually. Check and turn it ON if so
  • Refreshing the GPS data on your device can solve this problem. Check if this works
  • If nothing work, perform a factory restart by saving the phone data first and check if the problem is gone

Slow Performance

Solutions

  • This happens in most of the cases when the apps installed in the device are not updated to their most recent versions. Check and update them
  • One of the performance-related common problems in LG Q31 is customizing the important settings of your device
  • Performa basic reboot and check if this helps you to regain the performance
  • The device might be having something wrong with the internet connection which you might be confusing with the slow performance
  • This problem could be there just because the safe mode is turned ON. This disables the apps often
  • The reason to this problem is a phone virus. Check and take the action which is suitable
  • This problem could be due to a hardware problem in the phone. Check the phone RAM and all other components
  • The performance largely depends on the type and quality of apps installed in the device. Keep this thing in your mind
  • There are chances that the actual fault is caused just because the phone OS is having a bug in the same. Check
  • Delete the cache data of your device. This will fix the performance issues for sure
  • The reason you are facing this problem is because of no other reason than running multiple apps at the same time. Check and close them
  • Sometimes this problem is caused just because the device is connected with any other gadget. Check and disconnect them
  • Make sure the reason to this problem is not using any low-quality accessory with your device
  • A hard reset to your phone is one of the best ways to restore its performance. However, this will also bring the device in its default settings and delete the data in the same

Overheating Problems

Solutions

  • If you charge your device often with a power bank, the same can be a reason to this problem. Check if the power bank is of poor quality or if the power specifications on it are different than phone
  • The reason you are facing this problem is nothing but installing a lot of games in your phone default memory. Check and limit them
  • A basic restart to your phone can fix this problem. Try the same
  • Do check if the actual reason to this problem is nothing but installing any third-party app in the device. Check and delete the same
  • Sometimes the overheating is caused in the phone by a virus. Check if you find the one
  • A hardware or a battery failure in your phone is one of the key reasons to this problem
  • Simply make sure the heat sink in the phone is working properly. If not, probably the overheating is caused because of the very same reason
  • Customizing the power settings of your LG Q31 is another reason to this problem
  • Overheating of the core hardware is caused in some cases just because you use a different charger than the one recommended
  • Check and make sure the actual problem is not caused due to a software failure
  • The reason to this problem is nothing but overcharging your device. Keep it in your mind
  • Check if the actual problem is there just because your phone is having something wrong with the installed apps
  • This problem can be avoided by avoiding data download in the phone for longer hours

Poor Camera Quality

Solutions

  • Do check and make sure the camera lens is properly clean. You can face the problem if it is not
  • Turn OFF the burst mode in the camera settings if you have turned it ON. The same can have a large impact on the picture quality
  • It’s nothing but a basic bug in the phone OS or in any third-party app if you are using which can cause poor picture quality
  • The reason to this problem is a physically damaged camera lens. Check the same properly
  • You are recommended to prefer image stabilization option whenever it comes to capturing quality images
  • There are chances that the problem is caused just because the HDR option is disabled. Check the camera settings
  • You might be capturing the images in the very low light/visibility. Turn ON the camera flashlight
  • The reason to this problem is running the LG Q31 in the power saving mode in some cases. Disable the same
  • Check and make sure the low picture quality is not because of fully filled storage space in your device
  • Make sure you are not facing this problem just because the images are captured from a moving object
  • The low network signal strength during a video call can be a reason to this problem
  • Check and make sure the zoom option is not used beyond a limit in your device. The same can largely affect the picture/video quality
  • You might be facing this problem just because your device is having something wrong with the default camera drivers
  • Avoid using camera zoom feature as the same can be a reason to this problem

Slow Charging

Solutions

  • This might be happing because the smartphone you are using is having a battery fault in the same. Check
  • You may fix this problem simply by restarting your device. Try the same
  • Check if the phone is having a lot of apps installed from the third-party sources. The same can be one of the leading reason to this problem
  • In some cases, slow charging-related common problems in LG Q31 are experienced just because of a virus. Scan the device to make sure of this
  • The reason you are facing this problem is nothing but a faulty or a weak power source
  • It largely depends on the type and class of accessories you use with your device. The charging speed is often affected with the same
  • Don’t make phone/video calls while charging your device. You might be facing the problem because of the very same reason
  • The charging port on the device might be having something actually wrong with the same
  • Check if the actual problem is caused just because your gadget is having a lot of apps installed in the same
  • Performing a software reset can surely fix this problem. Try the same
  • This problem could be there just because the apps installed are downloading the data from the internet
  • Check if the reason to this problem is continuous synchronization of the phone data with the apps
  • Playing games while charging the device is another leading reason to this problem

SIM/Network Problems

Solutions

  • Eject the SIM card from the phone. Check the tray carrying the same. Insert it again if you find it OK. Now simply reboot your device and check if this helps you to fix the problem
  • Make sure the phone SIM card slot is not having a problem related to the same. Also, check if it is physically damaged
  • There might be a stain or corrosion on the core SIM card. Check if this is causing the problem
  • You might have enabled the Airplane mode on your LG Q31. Check and disable the same
  • This problem could be there just because the services have been suspended from your SIM card
  • Check if the actual reason to this problem is registering your SIM card on another network than home network. Check this in the settings
  • Sometimes this problem arrive in your device just because the SIM card itself is physically damaged
  • You can solve this problem simply by turning ON the roaming services on your phone. Try the same when you are away from your provision
  • Many users have to face this problem just because they unlock the phone bootloader to fulfill any other need
  • Check if the SIM card is not having the access to the service you are trying to open
  • Make sure not to impose any password or a PIN on the SIM card. If already imposed, remove it before inserting in the phone
  • Check if you have mistakenly ordered a wrong variant of the LG Q31 this is not designed to operate in your region
  • Make sure the actual problem is not there just because the network antenna on your device is having a fault in the same

Screen not working properly

Solutions

  • You can fix this problem by cleaning the screen of your device against oil and grease particles. Try the same
  • Make sure the default screen driver in your LG Q31 is not having any problem associated with the same
  • This problem could be there due to the failure of the screen sensors on your device. Check and take the action required
  • You might have shared your device screen with a nearby gadget. Disable it if this is the case and check if this solves the problem
  • There are chances that its nothing but the glass guard installed on the device which is causing the problem. Remove it and check if this helps you
  • Make sure the device is not connected to any other gadget. This can cause improper functionality of the screen.
  • Bring the micro SD card out from the device if you have inserted the same. This can solve the problem in some cases
  • Make sure the default storage space on your device is not completely filled. You can face this problem because of the very same reason
  • Check if this problem is caused just because there is a virus in your device
  • Perform a forced restart to your device and check if this helps you to deal with the problem
  • Simply make sure the actual fault is not caused just because your device is running in the power-saving mode. This can cause the problem in some cases
  • Clean the hands gently and properly. Try operating the screen post doing so

Apps not working properly

Solutions

  • This problem could be there just because the apps are running in the custom settings. Check and restore the same
  • The common problems in LG Q31 which make apps not to behave properly are often caused by various phone viruses. Check your device
  • There are a lot of things that can go wrong while installing the apps which can cause concerned problems. Not registering on the apps, coding bugs and not giving them permission to access the phone data are a few examples
  • Make sure you haven’t restricted/disabled any of the features on your device. This can make the apps not to behave in a regular manner
  • Don’t install the apps in any of the third-party storage space. If already installed, move them to the default memory of your device
  • This problem could be there just because your device is having something wrong with the app manager
  • Simply make it sure that the apps are compatible with your device and are free from all the troubles associated
  • Check if this problem is there just because there is no free space available in your device
  • The apps might not be working properly just because the OS in your phone is having something wrong with the same
  • Check if the apps are installed from other sources than the Play Store. This is one of the major reasons to the problems you are facing with them
  • Check if removing the app causing the problem and installing it again solves the problem
  • This problem could be there just because your device is having something wrong with the RAM. Check the same

Earpiece Sounds Robotic

Solutions

  • Check and make sure the robotic sound in the earpiece is not caused just because its speakers are damaged
  • Perform a basic reboot and check if this helps you to deal with the problem
  • You might have installed a music app in your device which is not compatible with the same. Check if this is causing the problem
  • A loose connection or improper pairing of the earpiece to the device can be a reason to this problem
  • Simply make sure the music files you are playing in your device are not of very low quality. They can largely affect the sounds and can even cause this problem
  • Check if the noise cancellation feature is turned ON. This can help you to deal with the problem
  • The default sound drivers on your LG Q31 might not be performing their task and the problem is there just because of the very same reason
  • Check if the signal attenuation is taking place and this problem is there because of the very same reason
  • Simply make sure the phone sound card is not faulty. It can be a reason to this problem
  • Connect your earpiece with another phone and check if it works properly
  • An incompatibility between the earpieces you are using and the device can be a reason to this problem. Check the same

Poor Battery Life

Solutions

  • Close all the apps running at the same time. Also, enable any feature on your phone which is manually turned OFF This will probably fix the problem
  • The actual problem might be there just because your device battery is having something wrong with the same. Check
  • You can face this problem just because your LG Q31 is running in the custom power settings
  • The screen brightness level should not be too high. You can face this problem because of the very same reason
  • The installed apps can wake the phone screen again and again by sending various notifications
  • Limit the number of installed apps and disable the ones that get their entry in the phone from other location than Play Store
  • You simply need to make it sure that the problem is not there just because the Wi-Fi, Bluetooth are turned ON. Check if they are looking for the new gadgets around them continuously
  • This problem can be fixed by installing the latest available updates for the OS. Check
  • The reason to this problem is nothing but turning ON the phone GPS all the time in your device
  • Sometimes it’s nothing but installing the power-hungry apps in your device

LG Q31 Not Turning ON

Solutions

  • Check if the phone battery is charged. This could be due to the consumption of entire juice from the same
  • An issue with the third-party app can cause this problem. Thus, check all the apps before you install them in the phone and make sure they are compatible with the same
  • Make sure to press the power button a bit harder and check if this helps
  • Sometimes this problem would be due to a fault in the power button. Check and take the action required
  • An unknown software glitch in the device can be a reason to this problem. Check and take the action required
  • There are chances that the phone is getting turned but it’s the screen which is not. Check and make sure this is not the actual issue in your case
  • This might be happening because you restarted or turned OFF your device when it was updating
  • Know the exact number of seconds for which you need to press the power button. Sometimes this problem is there just because you are pressing the same for a very short span of time
  • Liquid damage to your LG Q31 can be a reason to this problem. Check and take the action required
  • Hardware damage in your phone can be the reason to this problem. Check and get it repaired
  • Overheating can sometimes turn off the device automatically and you cannot turn it ON unless the inner temperature comes down the normal range
  • Check if the phone can be turned ON in the safe mode. Press the power button with the volume up/down button for the same. If this doesn’t work, try opening it in the recovery mode

LG Q31 Not getting charged via cable/charger

Solutions

  • Check if this is a problem just because the phone battery is faulty
  • Make sure the phone charger is in proper working condition
  • A loose connection between the phone and the charging cable can be a reason to this problem. Thus, make sure to connect them properly
  • A bad app or the one installed from a third-party source can be the reason to this problem
  • Don’t use a third-party charger as this can be a reason to this problem
  • Check if dust or debris is there in the charging port and clean it. The same can be a reason you have to face this problem in your device
  • In some cases, the phone gets charged but the charging percentage icon which doesn’t give the correct information. This can happen due to a software bug. Check and install the latest updates if the same is pending
  • Sometimes the charging-related common problems in LG Q31 are experienced when the charging socket/power source you are using to charge your widget is faulty
  • Check if the actual fault is with the charging cable. Check and replace the same if required
  • This problem could be due to the detection of moisture in your LG Q31. Check its level and take the required action
  • Remove the last application you installed and check if this helps you to deal with the problem
  • An issue with the phone motherboard can be the reason you have to face this problem
  • The pins in the phone socket might be damaged and the same is causing this problem. Check the same
  • Drain the phone battery completely and charge it again. Check if the problems is solved
  • Performing a forced restart to the phone can fix this issue. Simply try the same

Unfortunately camera has stopped

Solutions

  • Check the default camera driver software in the phone. Check if installing the new updates for the OS fixes this problem
  • Make sure you aren’t using a third-party camera application that is not compatible with your LG Q31
  • Disable the safe mode if your phone is running in the same
  • This problem could be there just because the phone has something wrong with any of the hardware components inside
  • Close the camera application if it is running in the background and open it again after 30 seconds. Check if this solves the problem
  • Delete the cache of the camera application and check if this helps you to deal with the problem
  • Do check and make sure the actual problem is not caused just because the camera lens is faulty or damage
  • There might be no storage space available in the phone or in the memory selected for storing the camera files and the same can cause this problem. Most of the times the camera-related common problems in LG Q31 are because of no other reason than this

Unable to Login on apps

Solutions

  • Check if the concerned app is outdated. Updating the same from the Play Store can fix this problem.
  • Do check if the Google Play Service on your device is having something wrong with the same because it can affect the working of installed applications
  • The low storage space on your device can be a reason for this problem. check and do the needful in this regard
  • There are chances that the actual problem is with your account created on the app. Check
  • Make sure there are no recent changes in user’s policies of the concerned app
  • One of the reasons for the app login-related common problems in LG Q31 is not cleaning the cache data of the concerned app. Try it and check if this solves the problem
  • You might be running the app in custom mode. Check this as it’s a common reason for this problem
  • A weak internet connection can also be the reason for this problem. Check it and do the needful
  • Check if there is a security concern with the app which is responsible for this problem

MicroSD card problems

Solutions

  • Check if the problem you are facing is just there because you haven’t inserted the card properly in the phone
  • Loading the microSD card with inappropriate and corrupt data or the one which is not supported by the phone can be another reason for this problem
  • Make sure the card you are using is actually in working condition
  • Do check if this problem can be solved simply by ejecting and inserting the card again in the phone
  • One of the reasons for the micro-SD card-related common problems in LG Q31 is the presence of a virus in the data stored
  • Open settings and check if any kind of restrictions are imposed on the microSD card or the phone
  • Check if the card you are using is not supported by the device or if it is having a physical damage
  • Do check if this problem is there just because your phone can’t handle the memory card with the same storing capacity you are using
  • If the other methods don’t work, format the card and check if this solves the problem

Video Recording Issue

Solutions

  • Check if the camera lens is dirty. This can be a reason for the problem in your device
  • One of the reasons for the Video-recording related common problems in LG Q31 is the low storage space available. Check and empty the same
  • Running the camera app in custom settings can be a reason for this problem in some cases
  • You need to make it sure the problem is not caused just because your LG Q31 camera lens is physically damaged
  • There are certain chances that the problem is caused because of a software issue in the device. Update the OS if a new version is available and check if this fixes the problem
  • Turn ON airplane mode and check if videos can now be recorded. If so, simply close everything running in the background and close notifications. Restart your device after this
  • The problem might be there because you are using a third-party camera app your device cannot fully support. Check the same
  • Restore all settings to default in video recording settings and check if the problem is gone

Unable to Send or Receive Text Messages

Solutions

  • Make sure the contact you are sending the message to is not blocked
  • Check if the problem is there just because the message center number for the network operator is not correct or missing in your LG Q31 settings
  • Simply clean the message app data and check if the problem is solved
  • Erase some older messages that are no longer required and check if this works
  • Restarting your device may solve this problem. Try it and check
  • Remove the SIM card from your device and reinsert. This may solve the problem. Try it
  • Check if the problem is from the network provider’s end

Unable to Make Phone Calls

Solutions

  • This problem might be there because the Airplane mode on your device is turned ON. Check and turn it OFF
  • Eject the SIM tray and reinsert after 10 seconds. This may fix the problem
  • Reset the network settings to default in case you recently customize them and check if this works
  • Phone calls-related common problems in LG Q31 are caused often when the network selection mode is set to manual mode. Switch it to automatic and check if this fixes the problem
  • You might have blocked the phone contact you are trying to call. Check this in the block list
  • Simply restart your device and check if this fixes the problem
  • Make sure the call barring option is not turned ON because this can be a reason for this problem
  • Install any pending software update and check if this helps you to fix the problem
  • The reason for this problem might be a lack of calling credit. Check and fill the same

WhatsApp Not working on LG Q31

Solutions

  • Check if you are violating any WhatsApp user policy
  • Switch to default settings in the settings and check if this works
  • Check if the WhatsApp storage on your LG Q31 is completely filled. Erase some data and try again
  • Sometimes this problem is caused when a user login on the same account through multiple gadgets. Make sure you have not logged in to your account from a PC/parallel smartphone at the same time
  • There are chances that you are running WhatsApp on an outdated OS. Check and take the action required
  • Simply switch to the latest WhatsApp version if you haven’t installed its updates for a long time
  • Make sure something is not wrong with your internet connection
  • Clear the WhatsApp cache data and check if this fixes the problem
  • WhatsApp related common problems in LG Q31 are caused in some cases when VPN is turned ON. Turn it OFF and check if the problem is gone

The solutions listed in this post may not permanently block common problems in LG Q31 but can eliminate them when you apply. Whether or not you will be facing them again depends on the next OS updates which are the cause of these issues as already mentioned. In case after applying these solutions you find the common problems are still present, contact the official support of your device. Scroll down and post a comment below if you wish to know anything else about common problems in this device.

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