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Home Troubleshoot Guide

How to Fix Redmi Note 9S proximity sensor bug after recent update

Updated on June 10, 2020 by Subodh Gupta

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After receiving a firmware update recently, the Xiaomi Redmi Note 9S users are facing a new bug that is related to the sensor. Last month, the Chinese OEM Xiaomi has pushed a new firmware update to this model that has fixed the Wi-Fi-related issue. It also brought the May 2020 Android Security Patch level for improved privacy and security features. However, the Note 9S users are now reporting that the update contains bug and the Redmi Note 9S proximity sensor bug becomes a new issue. If you’re also facing the same issue, then check out the full article in order to fix it.

Additionally, plenty of users have also reported that they are even getting some other issues or error notices like “camera can’t connect” and Amazon Prime Full-HD issue as well. According to some of the Note 9S users, the proximity sensor isn’t working after the recent update somehow. That means the screen turns off for long even after placing calls on WhatsApp or listening to voice notes which is literally frustrating.

How to Fix Redmi Note 9S proximity sensor bug after recent update

How to Fix Redmi Note 9S proximity sensor bug after the recent update

Most importantly, one ridiculous thing happening to the affected users that the system is asking them not to cover the earphone area where the proximity sensor is placed. This means even if you don’t cover the earphone area, this warning notice appears all the time in normal device browsing.

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Though Xiaomi support hasn’t announced any temporary or permanent fix yet. Luckily, some of the affected users have got a workaround to fix this issue temporarily. You will just need to turn off the Pocket Mode in the device Settings menu. It seems that turning off the pocket mode works really well and fixes the issue.

We hope you’ve found this article useful. Till then stay tuned for more info.

Tagged With: Bugs, Troubleshooting, Xiaomi, Xiaomi Redmi Note 9S

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