How to fix restarting and freezing problem on Elephone

Advertisements

Elephone is an emerging Chinese smartphone manufacturer. They have a number of devices in the market with high configuration and some good features. They are well known for the great value for money offered by them. But no matter how highly configured smartphones today are prone to a number of issues. Some of the issues are minor and can be solved by following some simple steps. But in some cases, the issues can get serious and affect the usability of the devices. One such issue is the automatic restarting and screen freezing problem. In this guide, you will learn to fix restarting and freezing problem on Elephone devices.

How to fix restarting and freezing problem on Elephone

Steps to fix restarting and freezing problem on Elephone devices

Frequent restarting and freezing problem can be really annoying for all users. This can greatly reduce the usability of devices. The cause of these issues can be many. In most cases, some firmware issue can be the main cause of this issue. The issue can also be different. Sometime the issue might be causing with some individual apps leading it to freeze or close by themselves. In other cases, multiple apps might be facing the issue or the whole system might be having the issue. The solution will also be different based on the type of problem. All the solutions are listed below, please read through to find out.

Reboot the device

This can be an easy fix for any type of freezing or restarting issue on Elephone devices. Rebooting will refresh the whole system clearing any temporary problems associated with the device.

Advertisements

Clear app cache

This can easily solve issues with individual apps. The steps to do this are:

  1. Open settings
  2. Tap on application manager
  3. Find and tap on the app you are facing the issue with
  4. Tap on clear cache

Clear app data

If clearing app doesn’t work you can move on to this steps and clear app data. The steps to do this are:

  1. Open settings
  2. Tap on application manager
  3. Find and tap on the app you are facing the issue with
  4. Tap on clear data

Re-install the app

IF none of the above works, the only possible way to fix the freezing and restarting issue with an app is re-installing it. You can uninstall the app and install it again by downloading from play store.

Clear system cache partition

If you are facing the issue with multiple apps or the whole system, the issue can be with the system cache. The easiest way to fix this is clearing the cache partition. The steps to do this are:

  1. Power off the device
  2. Press and hold power and volume up button
  3. Release and press on power button again when an Android logo appears
  4. Use volume keys to highlight wipe cache partition and use the power button to select

Hard/factory reset

If nothing works the final solution is to perform a hard reset. The steps to do this are:

  1. Power off the device
  2. Press and hold power and volume up button
  3. Release and press on power button again when an Android logo appears
  4. Use volume keys to highlight wipe data/factory reset and use the power button to select

I hope this guide was useful in understanding how to fix restarting and freezing problem on Elephone. If any queries or feedback, please leave a comment below.

Advertisements
Device Name Device Name Device Name
Elephone A1 Elephone G1 Elephone P4000
Elephone A2 Elephone G2 Elephone P5000
Elephone A2 Pro Elephone G3 Elephone P6000
Elephone A2 Elephone G4 Elephone P6000 Pro
Elephone A2 Pro Elephone G5 Elephone P7000
Elephone A4 Elephone G6 Elephone P8000
Elephone A5 Elephone G7 Elephone P9000
Elephone A5 Lite Elephone G9 Elephone P9000 Lite
Elephone PX Elephone Ivory Elephone R9
Elephone P11 Elephone M1 Elephone S2
Elephone U2 Elephone M2 Elephone S2 Plus
Elephone U2 Pro Elephone M3 Elephone S3
Elephone A4 Pro Elephone M3 Pro Elephone S7
Elephone A6 Mini Elephone P6i Elephone Soldier
Elephone A8 Elephone P6s Elephone Trunk
Elephone C1 Elephone P7 Elephone U
Elephone C1 Max Elephone P7 Mini Elephone U Pro
Elephone C1 Mini Elephone P8 Elephone Vowney
Elephone C1x Elephone P8 Pro Elephone Vowney
Elephone E04 Elephone P8 Mini Elephone Band 5
Elephone P8 Max Elephone P8 Max Elephone P10
Elephone P8 3D Elephone P8 3D Elephone P11
Elephone P9 Elephone P9 Elephone P10c
Elephone P9c Elephone P4000 Elephone P2000
Elephone P3000 Elephone P10 Elephone P3000s

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.