There is nothing inaccurate to say smartphones are the very sensitive devices available to us. It is quite true that in the present scenario they are becoming our life-line. Any minor fault in them can seriously affect our lives and this is one of the leading reasons why people care their phones in the present scenario. Sometimes even after paying extreme attention and caring them beyond a limit, things go wrong and we find smartphone doesn’t work in a way it needs to be. There are many problems that a device can experience and the one that often irritates users is nothing but restarting of the phone on its own again and again. If you are using Samsung devices, there are chances that you might be experiencing this issue. Many Samsung models including the Galaxy A7 2017 have this issue. If you are one among them who is looking to fix the problem of your Samsung Galaxy A7 2017 that keep restarting, again and again, this post helps you a lot in avoiding the same.
Actually, there are certain reasons due to which your Samsung Galaxy A7 2017 might restart again and again. It is not possible to explore them once after one as it consumes a lot of time. Also, it cannot be perfectly said that exactly the reason could be. However, if you are facing this issue, one thing is sure and i.e. the performance of Samsung Galaxy A7 2017 would be low. This is one of the problems which you must pay immediate attention. Waiting or delaying can lead to some serious issues in the smartphone and you might not be able to repair it after that.
Finding the solution to this issue is time-consuming in few cases. This is because a few issues are minor and it’s difficult to find the same. It would be better if you introduce yourself with some of the commonly reported issues in Samsung Galaxy A7 2017 before you start the troubleshooting process. Many times people think that restarting of a smartphone is due to a major fault or a hardware issue. However, this is not true all the time. Sometimes it can be due to a software issue and therefore pay appropriate attention is extremely important.
Before you proceed with this repairing guide, it is suggested to you to uninstall app the third party apps. This is because many times bugs in them could be the reason why a smartphone restarts itself again and again. The other reason due be due to a fault in the battery. Many times a battery doesn’t perform its task in a proper manner and because this is exactly what that interrupts powers supply to the hardware, the phone restarts again and again. Also, don’t forget to secure the phone data through a backup to avoid any problem that can erase device data.
Table of Contents
- 1 Step 1. Charge your Phone to see if random reboots still occur while charging
- 2 Step 2. Clear app cache and data on Galaxy A7 2017
- 3 Step 2. Run your phone in safe mode
- 4 Step 3: Reboot your phone in Recovery mode and wipe cache partition on Galaxy A7 2017
- 5 Step 4. Backup your files and data and then reset your Galaxy A7 2017
Step 1. Charge your Phone to see if random reboots still occur while charging
First of all, you need to check if the restarting happens even while you charge your phone. In Case if it doesn’t see any random reboot while recharging on your Galaxy A7 2017, then we can conclude that the problem is related to the battery. To solve this you can take an appointment with any technician to replace the Samsung Galaxy A7 2017 battery as soon as possible to resolve the random reboot problem on Galaxy A7 2017.
Step 2. Clear app cache and data on Galaxy A7 2017
Clearing cache or data from an app on Galaxy A7 2017 can fix some software problems. If you clear data, any data stored in that app is lost, such as settings, login information, and saved games. If you don’t want to clear the data, try just clearing cache first. If you still experience problems, then clear data too.
To clear the cache and data for an app on Galaxy A7 2017, follow these steps:
- From any Home screen, tap the Menu key.
- Tap System settings.
- Tap Manage apps.
- If necessary, touch the screen and slide left to view the ‘ALL’ screen.
- Navigate to and select the application you want to clear.
- Tap Clear data.
- Tap Clear cache.
If the problem has solved then you don’t have to follow the below steps.
Step 2. Run your phone in safe mode
There might be a chance that your phone will get into problems even though if it is an out of the box product. It might be due to Corrupt files, hardware or software issues. In such cases, you can boot into the safe mood to see if the problem still persist. In safe mode, your Galaxy A7 2017 will turn on by disabling all the third-party apps and thereby you can easily uninstall apps that may be causing a conflict or software problem on Galaxy A7 2017.
Steps to Restart your Samsung Galaxy A7 2017 in Safe mode
Turn on and use safe mode
Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily uninstall apps that may be causing a conflict or software problem.
- Turn the device off.
- Press and hold the Power key past the model name screen.
- When “SAMSUNG” appears on the screen, release the Power key.
- Immediately after releasing the Power key, press and hold the Volume down key.
- Continue to hold the Volume down key until the device finishes restarting.
- Safe mode will display in the bottom left corner of the screen.
- Release the Volume down key when you see Safe Mode.
- Uninstall apps that are causing a problem.
Turn off safe mode
- Press and hold the Power key.
- Tap Restart.
I hope this helped you to fix the restarting issue on your Samsung Galaxy A7 2017. Well, Comment or send us an email for any kinda queries or doubts.
Step 3: Reboot your phone in Recovery mode and wipe cache partition on Galaxy A7 2017
There are certain small as well as crucial problems that one can solve by the wiping cache partition via the recovery mode. Actually, this process is advised to all android users especially if the firmware was updated. In this guide, we will guide you to Wipe the Cache Partition Galaxy A7 2017 via Recovery mode.
The goal of doing this is to be certain that all files and information are fresh and might flawlessly and easily run in the computer system. Additionally, through this process, the components inside your device will be powered up, therefore, if this only a firmware issue your phone will surely boot up.
Reasons to Wipe the Cache Partition Galaxy A7 2017:
There are several reasons you will need to wipe the cache partition in your Galaxy A7 2017.
- Rebooting Problem on Galaxy A7 2017
- Your phone is dead, and you are not able to reboot to recovery.
- Phone charging Icon does not show up while charging.
- In case if your Galaxy A7 2017 reboots automatically.
- Lags in certain things.
- Galaxy A7 Hang problem can be solved by this method.
Steps to wipe the cache partition Galaxy A7 2017:
- Switch off your Samsung Galaxy A7 2017.
- Press and then hold the House and Volume UP keys, then press and hold the Power key.
- Whenever the Samsung Galaxy A7 2017 shows on display, release the Power key but continue holding the House and Volume keys up.
- As soon as the Android logo reveals, you might release both keys and leave the phone be around for approximately 30 to 60 minutes.
- Using the Volume Down key, navigate through the options and then highlight ‘wipe cache partition.’
- Once highlighted, you might press the Power key to choose it.
- Next, highlight the option ‘Yes’ using the Volume Down key and press the Power button to choose this option.
- You have to wait until your phone is finished doing the Master Reset process. Once done, highlight ‘reboot system’ and press the Power key.
- The phone will now reboot more than normal.
But once you wipe the cache partition Galaxy A7 2017 and the phone is still unresponsive, then there is a big chance that a hardware problem triggered it. In this instance, you do not have a choice except to bring your phone to the closest store so that the technician can assess it. And since, this is not covered by warranty. Therefore, you will be the one to cover and purchase the components required for your Galaxy A7 2017.
Step 4. Backup your files and data and then reset your Galaxy A7 2017
If none of the above methods fix your Samsung Galaxy A7 2017 that keeps restarting problem, then follow this data backup to reset your phone. This method will erase all your data. So take a complete backup by following this method.
- Back up all data on the internal memory to your PC/Laptop.
- Turn off your Galaxy A7 2017.
- Now Press and hold both Volume Up and Volume Down keys simultaneously.
- You can now press the Power key only until the phone vibrates once, then release only the Power key.
- Continue to hold the Volume up and Volume Down keys until you see the System Recovery screen appears.
- You can now navigate using Volume UP and Down button
- Now Press the Volume Down key to highlight wipe data/factory reset.
- Press the Power key to select.
- Press the Volume Down key to highlight Yes – Delete all user data.
- Press the Power key to select.
- Press the Power key to reboot.
That’s it! Now your device will reboot and clean up your device. Once it has formatted your data and software, your phone OS will look like a complete OUT OF THE BOX experience. This troubleshooting step will fix the Restarting issue on Samsung Galaxy A7 2017.