Google Maps is the most popular navigation app on Android smartphones. Unluckily, you might see the “Unfortunately, Maps has stopped” error message when trying to find a place or even when you’re opening the application. Samsung Galaxy S10 users are also experiencing this glitch, and, in this post, I will show you how to fix Google Maps keeps crashing issue on Galaxy S10.
First, you should know that the issue mentioned above is not hardware-related, so you don’t have to worry that there’s something wrong with your device. Instead, Google Maps keeps crashing because of a conflict with a third-party app, a software-related bug, or an Android system error. Luckily, all those issues can be easily solved out by yourself by using the methods described below.
How to Fix Google Maps Keeps Crashing Issue on Galaxy S10
Reboot your smartphone
The first solution to any issues you might experience on your Android phone is to reboot your smartphone. While a soft restart might also fix glitches, we recommend you to try a forced reboot.
Here is how to perform that on Galaxy S10, S10E, and S10 Plus:
- Press and hold Volume Down and Power buttons for ten seconds until the Android logo pops up
- Choose Normal Boot when the Maintenance Boot Menu appears – in case the menu doesn’t open, allow the smartphone to restart as usual
Alternatively, you can turn off your Samsung Galaxy S10 device and let it off for at least 30 seconds. Then, restart it and see if Google Maps behaves as usual.
Close background apps
Sometimes, Google Maps keeps crashing on Galaxy S10 because of some third-party apps that run in the background and which might cause some conflicts.
To close background apps, tap and hold the Recent Apps virtual key until the recent apps menu pop up on the screen. You can either close the applications manually by swiping to the right or choose the Close All option to turn off all those background apps.
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Update Google Maps
On some occasions, Google Maps is acting weird and can crash due to a bug that passed into the final version. If that’s the case, Google most likely knows about it and, probably, it has already rolled out a new version with some bug fixes.
So, sometimes, to fix Google Maps keeps crashing issue on Galaxy S10 you’ll just have to update the app to the latest version. To do that, go to Play Store -> My Apps & Games and locate Google Maps and tap on it. If a new variant is available, the Update button will be visible. Tap on it to update Google Maps.
Clear Google Maps cache and data
There might be a corrupted Google Maps cache or data, so to avoid Google Maps from crashing, you can quickly clear Google Maps cache and data. Here’s how to clear cache:
- Go to Settings -> Apps and locate Google Maps or Maps
- Tap on Google Maps
- Go to Storage
- Select Clear Cache option
- Wait until the operation ends
To delete Maps data, follow the first three steps from above and select Clear Data instead of Clear Cache. Then, tap on Delete to confirm your selection. Wait until the process finishes.
Factory reset Samsung Galaxy S10
If none of the solutions presented above helped you fix Google Maps keeps crashing issue on Galaxy S10, then the ultimate method is to perform a factory reset.
Before moving on, remember that a master reset is going to erase all the data on your device, so we recommend you to backup important personal files. Here’s how to factory reset Samsung Galaxy S10:
- Turn off your smartphone
- Press and hold both the Volume Up and Bixby buttons for a couple of seconds
- Press and hold the Power key without releasing the first two
- Once the Android logo pops up, release all the keys
- When the Android Recovery Menu opens up, navigate to “Wipe Cache/Factory Reset” and choose Factory Reset
- Wait until the operation ends