Thanks to the technological development in the mobile industry, Android and iOS phones are a sort of pocket computers. As it happens with your Windows or macOS machine, smartphones are also the target of hackers, adware, and malware. In this article, we’ll talk about how to remover ad pop-ups and malware on Samsung Galaxy Note 10 or Note 10 Plus so that you keep an enjoyable experience with your new smartphone, while keeping your private data safe, as well.
Even though Samsung Galaxy Note 10 and Note 10 Plus come with a built-in optimization and system diagnostic features, known as Device Care, some ad pop-up, adware, and malware programs could bypass the smartphone’s original device security app. Accordingly, you need to perform some additional operations to eliminate such annoying and privacy-ruining pieces of software.
Before showing you how to remove ad pop-ups and malware on Samsung Galaxy Note 10 or Note 10 Plus, we have some suggestions for you:
- How to Perform a Factory Reset on Samsung Galaxy Note 10 or Note 10 Plus
- How to Reboot Your Samsung Galaxy Note 10 in Safe Mode
- How to Setup Screen Security on Samsung Galaxy Note 10 or Note 10 Plus
How to Remove Ad Pop-ups and Malware on Samsung Galaxy Note 10 or Note 10 Plus
Tackle in-browser ad pop-ups, adware
A prevalent issue on computers, but not entirely on Android devices, are the in-browser ad pop-ups and adware. However, your new Samsung Galaxy Note 10 might get infected with such a program, and it might show up annoying ads. To address that issue, you have some straightforward solutions.
Spot the faulty app
On Android smartphones, ad pop-ups and adware spread via infected applications. So, in case your Samsung Galaxy Note 10 or Note 10 Plus shows ads out of the blue, then a recently installed application is the culprit. To check out if that’s the actual problem, you should run your smartphone in Safe Mode. Even though we’ve left a link to that tutorial above, let us show you how to perform that once again:
- Power off your Galaxy Note 10 or Note 10 Plus
- Turn on your device
- Once you feel it vibrating or when it shows the Samsung logo on the screen, press and hold the Volume Down key
- Hold the button pressed until your Home Screen appears on the display
- Release the Volume Down key, and you should now see the Safe Mode watermark in the lower-left corner of the smartphone
Once you’re in Safe Mode, use your phone for some time, and if it is not showing ad pop-ups anymore, then a faulty third-party app is the culprit. Try uninstalling some recently-installed apps.
Use Play Protect
Malicious apps might frequently bypass Google’s review, so you might be sure that the Google Play Store on your Samsung Galaxy Note 10 or Note 10 Plus has Play Protect feature activated. Here’s how to enable it:
- Open Google Play Store
- Tap on the Menu icon
- Select Play Protect
- Permit the feature to scan for threats
Disable notifications on websites
- Go to Chrome
- Open a specific website and tap on More (three-dotted icon on the right)
- Go to Information (Info)
- Select Site Settings
- Go to Permissions and choose Notifications
- Turn off the setting
As always, and antivirus app might help you eliminate ad pop-ups and adware on Samsung Galaxy Note 10 or Note 10 Plus. Among the best ones out there, we have Avast, Bitdefender, and Kaspersky.
Remove malware on Samsung Galaxy Note 10 or Note 10 Plus
Install antivirus solution
As mentioned above, to tackle malware on Samsung Galaxy Note 10 or Note 10 Plus, you should install a reliable antivirus solution. Many are free, such as Avast, Bitdefender, Kaspersky, and many more. Besides, Google Play Protect is also trustworthy in identifying and eliminating problematic apps.
Factory reset your Samsung Galaxy Note 10 or Note 10 Plus
The ultimate solution is to hard reset your Samsung Galaxy Note 10 or Note 10 Plus. Even though you have the link, here is the whole procedure you have to follow to perform that operation. Before moving on, remember to back up your data. Here’s how to conduct a factory reset:
- Go to Settings -> About Phone -> Reset
- Select “Factory Reset”
- Scroll down and tap on Reset, once again, to confirm your selection
- Enter your PIN/password if prompted and continue
- The phone will soon reboot itself
Additionally, you can try the following alternative:
- Shut down your device
- Press and hold Power Key and Volume Up for a few seconds and release the buttons once your phone vibrates
- You will now have access to Recovery Mode
- Using Volume Up & Down keys to navigate and Power to select go to “wipe data/factory reset” and access it
- Select “yes” to confirm
- Now the phone will reboot hard reset already
In short, your new Samsung Galaxy Note 10 or Note 10 Plus might get ad pop-ups, adware, or malware programs. While these might not annoy you, at first, you must know that they can steal your private data or make your device unusable.
Accordingly, following one of the methods presented above on how to remove ad pop-ups and malware on Samsung Galaxy Note 10 or Note 10 Plus might help you maintain your new Samsung flagship smartphone for a long time, or, at least, until Samsung Galaxy S11 launches in 2020.