How to fix Messenger that keeps crashing on Google Pixel 4/4 XL

We are very much habitual of social media apps like Facebook, Twitter, Snapchat, and Messenger. But sometimes while using it we face unwanted crashes and sometimes it crashes in every while and made it impossible to use the app. Sometimes it is devices specific and sometimes it is dependent on the app, maybe some bugs from the application side. If you want to get rid of the Google Pixel 4 Messenger app crashing problem then follow the article to know different methods.

Google Pixel 4 series is a premium smartphone released last year which is designed by Google. It comes with a 5.5-inch and 6.23-inch OLED for a display having a resolution of 1080 x 2280 and 1440×3040 pixels and a pixel density of 444 PPI and 540 PPI of Pixel 4 and 4 XL respectively.

Google offers a lot of new tech with the Pixel 4 series, including things like Snapdragon 855 SoC, dual rear cameras, 90Hz displays, and its Soli radar system for the first time. Also according to Google, Pixel 4 and Pixel 4 XL have the fastest face unlock system on any smartphone and this is possible because of Google’s new motion-sensing Soli chip next to the front-facing camera sensor.

Messenger app crashing on Pixel 4/4 XL

Fix, Messenger app crashing on Pixel 4/4 XL

We are going to discuss a few methods with which you can get rid of the Pixel 4 Messenger app crashing problem:

1. Soft Reset the Phone

Don’t need to worry about what is soft reset, it is just a fancy word for restart or reboot. Well, I think you already know how to restart your phone. So just restart the device and see whether it solves the issue or not. Restarting a device is always an ultimate solution for any issue. Not only Pixel but this applies to each and every electronic device. I used to tell my mom to restart her device if she faces any issue with her smartphone.


Well if you still need to know how to restart then, here is it: Press your phone’s power button. On the screen, tap Restart.

2. Clear Data & Cache of the Messenger App

  • Open Settings from Pixel Launcher.
  • Tap on Apps & Notifications.
  • Tap See All Apps.
  • Tap the app that you want to clear the cache and data i.e., Messenger.
  • Tap Force stop.
  • Tap OK.
  • Tap Storage.
  • Tap Clear cache and also Clear Data.
  • Tap OK.

3. Reinstall the App

  • Open Settings from Pixel Launcher.
  • Tap on Apps & Notifications.
  • Tap See All Apps.
  • Tap the app that you want to uninstall i.e., Messenger.
  • Tap Uninstall.
  • Tap OK to confirm.
  • Open Play Store from Pixel Launcher
  • Search for the app and select it.
  • Tap Install.

4. Factory Reset the Phone

Follow the below steps to factory reset Google Pixel 4:

From Settings:

  • Open Settings app from pixel launcher.
  • Scroll down and tap on the System option.
  • Tap on Advanced option.
  • Tap on Reset option.
  • Tap Erase all data (factory reset)
  • And then select Erase Everything.

From Recovery:

  • Turn off your phone.
  • Once it is turned off. Press and hold the power and volume down button simultaneously until the Google logo pops up.
  • Release the Power button but keep holding down the Volume Down button until the recovery mode screen appears.
  • Press the power button to boot into recovery mode.
  • Once booted in recovery mode, use the volume buttons to highlight the Wipe data/factory reset option.
  • Press the power button to select that option.
  • After reset, simply reboot to the system by using the volume and power buttons.
  • And then select Erase Everything.

Additionally, you can also post your specific problem in Google Forum.

Well, if you followed the above steps perfectly then you will fix the Google Pixel 4 Messenger app crashing problem. But after the above methods, Google Pixel 4 isn’t behaving as expected then there might any other issue too. Well, in that case, you should check our Google Pixel 4 Troubleshoot Guide.


Do you own a Pixel Device, or any Android device and need these types of simple tutorials? Then stay tunned to GetDroidTips’ Android Tips & Tricks column because many simple tutorials for Pixel are coming soon.

If you have any queries regarding this, the comment section always available for you.

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