MIUI 12 is still a pretty hot topic for all the Xiaomi smartphone users. The Chinese OEM is yet to provide the stable MIUI 12 update to many of its eligible devices. What is more interesting is that Xiaomi has not yet completed the rollout of the Android 10 update. A huge number of smartphones under its belt and presence in multiple-region could take the blame here. So, all in all, there is plenty of updates, which Xiaomi needs to take care of and prepare for the upcoming Android 11 OS. Similar case is with the Xiaomi Mi MIX 3 5G. The phone has neither received an Android 10 update since its launch nor the MIUI 12 update, even after being a flagship phone.
To give you an overview, the Mi MIX 3 5G is powered by the Snapdragon 855 chipset coupled with 6 GB of RAM. It has an okay 3800 mAh battery and sports a 6.4-inch display. In the camera department, it has a dual-camera setup with a 12 MP primary camera at the rear and a manual popup camera for selfies which houses a 24MP+2MP setup. Xiaomi Mi MIX 3 5G was released back in 2019 and it runs Android 9 Pie MIUI 10 out of the box, and it should have already grabbed Android 10 as well MIUI 12 update. But, that is not the case for Xiaomi Mi MIX 3 5G users.
Users, for obvious reasons, are pretty concerned about either of the updates, i.e. Android 10 and MIUI 12. Thankfully, there is a piece of information available for the Xiaomi Mi MIX 3 5G hopefuls. You can call it bitter-sweet news as for those who are waiting for MIUI 12, this is good news, but for those who are waiting for Android 10 or 11, this is really going to make you mad. As per a Reddit post which shows an alleged email screenshot sent by the Xiaomi support team, reveals that the Xiaomi Mi MIX 3 5G is going to receive MIUI 12 update by October-end.
Here is what basically the mail from Xiaomi customer support reads regarding MIUI 12 update:
July-end: security update
Oct-end: MIUI 12 + security patch
Dec-end 2020: security patch
March-end 2021: security patch
However, for Android 10 hopefuls the support has confirmed that Android 10 will not be rolled out for the Mi MIX 3 5G smartphone. Moreover, customer support has also shied away from sharing any information related to Android 11. Taking a cue from this, since the phone would not be receiving the Android 10 update, we do not expect Android 11 to be pushed for the device. This is pretty unfortunate, but that is the truth at least from Xiaomi’s customer support. Here is what both the mail regarding Android 10 and Android 11 update reads:
I regret to inform you that Mi MIX 3 5G will not receive the Android 10 update.
I regret to inform you that as of now we don’t have official information regarding the Android 11 update for your device, so we won’t be able to assure you in the regard.
Without much info officially, we cannot say for sure why Xiaomi has skipped the Android 10 update for a capable flagship device like Mi MIX 3 5G. However, one thing we would like to add is that information from customer support are not always correct. So, take this piece of information with a pinch of salt. We will keep you updated if there is any official information coming straight from Xiaomi in this regard. Till then, stay tuned to GetDroitTips.