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How to Fix if Mobile Data Keeps Disconnecting on Poco X2

Mobile Data is one of those things that only becomes a life necessity once you acquire your first smartphone. It’s only when you lose connectivity that you realize you don’t know how to get anywhere without Google Maps, don’t have anything to scroll without Facebook, and don’t know how to communicate with people through any medium other than WhatsApp. In this article, we are going to discuss a few options to fix when Mobile Data keeps disconnecting on Poco X2.

It happens due to different features that can control the Mobile Data connection on your Android phone. These features or apps are provided by phone manufacturers. It can differ from device to device. Sometimes firmware updates also cause the problem in Wi-Fi due to some bugs.

Poco X2

Fx, Mobile Data Keeps Disconnecting on Poco X2

Verify signal strength

In a lot of network issues, poor or weak signal is to blame. If your Poco X2 is showing No Service all the time recently, be sure to check how the signal bars are showing on your device. Anything lower than 3 bars is not good and can indicate a network issue.

If you are inside a building, try to go out and see if No Service goes away. If you are traveling by car, you may be transiting a dead spot. What you want to do is to move a known well-covered area. If No service remains, there may be an issue with your Poco X2. Continue troubleshooting it by following the steps below.

Verify connection speed

If there are no signal drops at all, the problem may be caused by a slow internet connection. If the internet is slow, it can sometimes manifest as being regularly disconnected. If the internet connection speed is way too low for your subscribed speed, you should consider getting help from your carrier about it.

Disconnect VPN

This only applies when you are using a VPN. VPN sometimes slowdowns the speed, resulting in no mobile data connectivity. Try to disconnect it and see how mobile works without it. If there’s no disconnection at all, the VPN service you’re using may be having some problems.

Simple Reboot or Forced Reboot

Well, I think you already know how to restart your phone. So just restart the device and see whether it solves the issue or not. Restarting a device is always an ultimate solution for any issue. Not only Poco but this applies to every electronic device. I used to tell my mom to restart her device if she faces any issue with her smartphone.

Well if you still need to know how to restart then, here is it: Press your phone’s power button. On the screen, tap Restart.

The other way of the reboot is as follows:

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  • Press and hold the volume down button first and don’t let go.
  • Press and hold the power key while holding down the volume down button.
  • Keep both keys held down for 15 seconds or more.

If this doesn’t work then head to the next method. Rebooting your device regularly at least once every week can be beneficial.

Reset Network Settings

  • Open ‘Settings’ from either the Quick Nav menu or the launcher.
  • After opening Settings, look for ‘Connection & Sharing’ and open it.
  • After opening Connection & Sharing, scroll down and tap ‘Reset Wi-Fi, mobile & Bluetooth’.
  • Now, tap ‘Reset Settings’ that is located at the center bottom of the screen.
  • Now, it will ask for your lock screen password, confirm it.
  • Now, a popup window will appear asking you the final time.
  • Finally, tap on the Ok button.
  • Tap on it and you’re good to go.

Troubleshoot app

If mobile data only appears to disconnect when using a particular app, you may have an app issue at hand. Try troubleshooting the app to see what happens.

 Close an app using Recent Apps key

  • On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  • Once the Recent Apps screen is shown, swipe left or right to look for the app. It should be here if you managed to run it previously.
  • Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Close an app using App Info menu

  • Open ‘Settings’ from either the Quick Nav menu or the launcher.
  • Scroll Down and Tap ‘Apps’.
  • Now, tap on ‘Manage Apps’
  • Tap the More settings icon (three-dot icon, upper right).
  • Tap ‘Show All Apps’.
  • Find and tap the app.
  • Tap Force Stop.

Clear App Cache

If the above methods did not help, follow it up by clearing the apps’ cache. Here’s how it’s done:

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  • Open ‘Settings’ from either the Quick Nav menu or the launcher.
  • Scroll Down and Tap ‘Apps’.
  • Now, tap on ‘Manage Apps’
  • If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  • Tap ‘Show All Apps’.
  • Find and tap the appropriate app.
  • A popup window will appear with two options.
  • Tap the ‘Clear Cache’ button.
  • Restart the device and check for the problem.

Clear app data

Clearing an app’s data will return it to its factory state.

  • Open ‘Settings’ from either the Quick Nav menu or the launcher.
  • Scroll Down and Tap ‘Apps’.
  • Now, tap on ‘Manage Apps’
  • If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  • Tap ‘Show All Apps’.
  • Find and tap the appropriate app.
  • A popup window will appear with two options.
  • Tap the ‘Clear All Data’ button.
  • Restart the device and check for the problem.

Change network mode

Sometimes, changing a device’s network mode from, say, 4G LTE to 3G can get rid of network problems. If you haven’t tried doing this as of this point, here are the steps to follow:

  • Open ‘Settings’ from either the Quick Nav menu or the launcher.
  • Now tap ‘SIM Cards & mobile networks’.
  • Now tap on the network name of which you want to change network mode.
  • Now you will see ‘Preferred network type’ label under the Mobile Network Section.
  • Tap on it.
  • Now select your preferred network mode as 2G or 3G.
  • Restart the device and repeat steps 1-3.
  • Tap 4G or LTE or auto-connect to return to the original configuration.

Manually Disconnect from the Network

  • Open ‘Settings’ from either the Quick Nav menu or the launcher.
  • Now tap ‘SIM Cards & mobile networks’.
  • Now tap on the network name of which you want to Disconnect from the Network.
  • Now you will see ‘Mobile Networks’ label under the Mobile Network Section.
  • Tap on it.
  • ap Select manually.
  • Wait for your device to search for networks.
  • Once it’s done searching, select another network to connect to. For example, if you’re on T-Mobile, pick AT&T or any other network.
  • Your phone will be forced to return with an error because it won’t be able to register successfully.
  • Afterward, select your network again and see if your device will now be able to re-register and fix the bug.

Troubleshoot apps in Safe Mode

In case you don’t know what is safe mode, in safe mode, the system temporarily disable all third-party applications you installed on your device. By doing this we can figure out which app is occurring the problem. Follow the below step to turn Safe Mode on:

  • Your device must be powered on.
  • Press the power button on the phone.
  • When the power off, restart, airplane mode, wifi mode, etc. menu will be displayed, release the power button.
  • Now, long-press the Power OFF word on the screen.
  • Keep pressing this word until the Android Safe Mode message is being displayed on your phone.
  • Select to reboot into Android Safe Mode.
  • When done, a dedicated Safe Mode watermark will be displayed on your smartphone
  • Observe the phone and check for the problem.

After figuring out the apps which are creating the problem, follow the below steps to uninstall it(if required):

  • Open ‘Settings’ from either the Quick Nav menu or the launcher.
  • Scroll Down and Tap ‘Apps’.
  • Now, tap on ‘Manage Apps’
  • If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  • Tap ‘Show All Apps’.
  • Find and tap the appropriate app.
  • Tap Uninstall.
  • Tap OK to confirm.

Clear Cache from Recovery Mode

In case you don’t know what is recovery, the first thing the bootloader rings up is the recovery. Recovery Mode refers to a special bootable partition, which contains a recovery application installed in it. And you can fix some problems with your phone. Follow the steps to clear cache from recovery mode:

  • Turn off your phone.
  • Now Press and hold Volume UP key + Power Key  on your Poco device simultaneously for a while
  • Once you see the Poco logo, you can release the button.
  • The phone is now booted in recovery mode
  • Use Volume keys to navigate to the Wipe cache partition option
  • To confirm, you can use the Power button.
  • Restart your phone

Factory Reset

Disclaimer

Factory reset will delete everything, so you want to make sure that you create a copy of your data such as photos, videos, documents, texts, etc. ahead of time.

From the Settings menu:

  • Open ‘Settings’ from either the Quick Nav menu or the launcher.
  • Scroll Down and Tap ‘My Device’.
  • Now again scroll down and tap ‘Backup & Reset’.
  • Now finally scroll till the end and tap ‘Erase all data (Factory Reset)’.
  • Now, tap on the ‘Delete all data’ button that is located at the center bottom of the screen.
  • Now, it will ask for your lock screen password, confirm it.
  • Again it will ask your Mi account password.
  • Enter the password and tap the Ok button.

From Recovery:

  • Turn off the device
  • Press and hold Volume Up key + Power Key
  • Release Power key when POCO logo appears but keep pressing Volume Up key
  • Release Volume Up key when Mi-Recovery Appears
  • Use Volume keys to select and Power key to confirm
  • Select Wipe Data and press power key to confirm
  • Select wipe all data and press power key to confirm
  • Select Confirm press power key to confirm
  • Select “back to main menu” by press power key
  • Select Reboot and press power key to confirm
  • Select Reboot to System and press the power key to confirm.

Conclusion

That was it, this was the easiest way to Fix when Mobile Data keeps disconnecting on Poco X2. Follow them carefully to get benefits of the feature in your Poco X2. Are you facing any problems and issues with your Poco X2? Then there is nothing to worry about, we have an article dedicated to Poco X2’s issues and guides. Here is the Poco X2 Troubleshooting Guide. Although it’s rare, some cases of the issues on Poco devices may have bad hardware as the origin. If a factory reset won’t help in fixing your issue, visit your local Mi Store or Service Center so a qualified technician can examine the hardware. If needed, they may send it in for repair or replacement.

Do you own a Poco Device, or any Android device and need these types of simple tutorials? Then stay tunned to GetDroidTips’ Android Tips & Tricks column because many simple tutorials for Poco are coming soon.

If you have any queries regarding this, the comment section always available for you.

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