My iPhone 11 randomly crashing and gets stuck on black screen, How to fix?

Now, you’re here and reading this article which means your iPhone 11 randomly crashing and gets stuck on the black screen after getting the latest iOS 13.2.3 update. We can say that iOS 13 is one of the most popular and even buggiest versions that Apple has released ever. Still, it brings so many new and useful features to the system that we can’t miss out as well. If you’re one of them and want to fix this issue as early as possible, check out the full guide below.

Troubleshooting the iPhone 11 in most of the cases are almost the same if the issue happens from the software end. Here we’ve shared a total of 5 methods or steps that you can try out one-by-one to fix this issue. Now, without wasting any more time, let’s jump into the guide.

My iPhone 11 randomly crashing and gets stuck on black screen, How to fix?

Steps to Fix iPhone 11 randomly crashing and gets stuck on Black screen

If your iPhone 11 is facing issues with black screen while boot or randomly crashing, first you can try out some of the traditional methods like force reboot, manage device storage, uninstall or update third-party apps, etc.

Step 1: Force Restart iPhone 11

Yes, we know that this sounds simple but its quite effective as well. Some times the battery issue or bad third-party applications can cause these types of trouble on your device.

  • First of all, press and release the Volume Up button quickly.
  • Then press and release the Volume Down button quickly.
  • Finally, press and hold the Power/Side button for around 10-15 seconds. The Apple logo will show up then you can release the side button.

Therefore, your iPhone will reboot automatically.


Step 2: Manage iPhone Storage

Some times, your iPhone’s internal storage can be filled up very quickly that you may not know in daily life usage. So, make sure to clear the storage if anything unnecessary file has filled up the storage.

  • Go to the iPhone Settings menu.
  • Head over to the General.
  • Tap on iPhone Storage.
  • Next, you will see Used and Available Memory storage. Tap on it to view more information about it.
  • We hope that will help you a lot.

Step 3: Uninstall or Update Third-Party Apps

Mostly, some of the third-party apps can eat too much RAM and runs on the background all the time. So, the system crashes and unresponsiveness can happen occasionally. It’s a better idea to either update all the third-party apps on your iPhone or even uninstall any app if you don’t find that useful.

  • Go to the App Store on your iPhone.
  • Tap on the Today option at the bottom.
  • Then tap on the user profile icon on the top right corner of the screen (Account Details).
  • Scroll down to the Available Updates option.
  • You can update individual apps by tapping on the Update button beside the app name.
  • You can also update multiple apps at the same time. Tap on the Update All option for all app update.

Steps 4: Reset All Settings on iPhone (fix iPhone 11 randomly crashing)

If the software update becomes buggy or some of the apps or data are closing forcefully or iPhone 11 randomly crashing, you should reset the device for once to wipe out all the cache or temporary files to run the device smoothly.

  • Tap on the Settings menu on your iPhone.
  • Go to the General.
  • Scroll down a bit and tap on Reset.
  • Tap on Reset all settings.
  • Enter your passcode to continue the process.
  • Confirm it by tapping on the Reset all settings option.
  • Wait for it to complete the process.
  • Once done, your iPhone will reboot and you will have to set up the device.

Steps 5: Restore iOS via iTunes

Still, your iPhone hasn’t fixed? Now, you should restore the iOS of your device by using iTunes on your PC. Make sure that you’ve already backed up a previous version of iOS and then you can restore your iPhone from that previous backup.

  • Attach your iPhone to the computer using a lightning cable.
  • Open the iTunes on your PC or Finder on your Mac.
  • Next, press and release the Volume Up button quickly while your device is connected.
  • Then quickly press and release the Volume Down button.
  • Now, press and hold the Power/Side button until the Recovery mode or Connect to iTunes will appear on the PC.
    • Don’t release the Power button yet if you can see the Apple logo. Now, you’ve to boot your iPhone in the Recovery mode.
  • You will get a prompt message to Update or Restore your iPhone in iTunes.
  • Choose the Restore option to delete the device data. Then restore the backed up data from iTunes on your computer.
  • Now, follow the on-screen instructions to finish the restore task.
  • Wait for some time to boot your iPhone into the previous system again.

We assume that you’ve found this guide helpful. You can comment below for any queries.

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