My Realme C1 stopped receiving messages any new text message – Solved

Although we rely completely less on the classic text messages, sending an SMS is reliable than using an instant messaging app. SMS is one of the most familiar means of communication today. The premium smartphones are becoming the favorite device for most of the users. When it comes to Realme C1 phone, it stays as the best device to own and of course with the best price tag! One of the famous sayings is Old is Gold. Although we have messenger, Whatsapp and various other applications for chatting and texting, the fact of SMS or text messaging are very useful cannot be denied.

There is a lot of information that is related to promos and offers that are informed to the users through the text message. Now, what if your device is unable to receive a text message? You don’t need to worry as this is a minor issue that can be fixed. To know the steps to fix this issue, simply follow our below instructions.

My Realme C1 stopped receiving messages any new text message. How to fix this SMS issue?

Steps to fix the issue of the Text message that cannot be sent or received on Realme C1

Method 1: Soft Reset:

Follow the below simple steps in order to sot reset your phone.

  • To soft reset, hold the power key for a while
  • Slide down the Power Off when the menu appears
  • Wait for about 5seconds
  • Now switch on the mobile by using the Power button
  • You are done!

Method 2: Clear cache of the Realme C1

If the above method does not work, Clear cache of the Realme C1. This is often recommended by the technicians as this step is very common to fix most of the issues. Follow the below steps.

  • Click on the Settings from the Home Page
  • Choose the Applications
  • Now open the application manager
  • Swipe the menu to get the list of the apps
  • Search for the Message app
  • While you open the App info, you will see the Clear Data and Clear Cache option. You may clear both the cache and the Data
  • Once done, restart your device
  • See if the problem is fixed, if not follow the next step!

Method 3: Force Stop the app

Follow the below steps.

  • Visit the settings and click on the application
  • In the application manager, swipe down and see all the applications.
  • Look for the messaging app in the list and click on the same
  • While you open the app info, you will see an option that says Force Stop. Tap on the same and restart your device.

Method 4: Factory Reset

If all the above method doesn’t work. Then our final solution is to factory reset your phone back to out of the box like the setup. To do that, follow this step.

  • Switch off your phone
  • Press the volume up button and power button simultaneously and hold the same for a while
  • Your phone will get into recovery mode in a while
  • Now navigate through the options by using the volume up and down and also the power button so as to select the option.
  • Select erase and wipe option and your phone would start with the hard factory reset process

So this is how you can fix Realme C1 not receiving the text message problem. In case if the issue still exists, you are required to visit an authorized repair center and get the things the right. We hope you found the above post useful. Do let us know about your feedback in the comment section below.


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