Google Pixel 7 series is Google’s in-house product with the flagship-level Tensor G2 chipset for more optimized overall performance. It also offers an AMOLED display, Mali-G710 MP7 GPU, HDR10+, minimum 8GB/128GB support, USB Type-C 3.2 port, impressive cameras, and so on. However, it looks like the Pixel 7 and 7 Pro models are still facing multiple issues. Meanwhile, some users often encounter the Google Pixel 7 and 7 Pro Headphone Jack / Adapter Not Working issue.
Now, if you’re also one of the victims to experience such an issue, then follow this troubleshooting guide completely to resolve it. As we all know, every smartphone OEM has started ditching the native 3.5mm audio port from most devices in the last few years. The Google Pixel 7 & Pixel 7 Pro devices do not have the 3.5mm audio port. That’s why users are preferring to have a Google USB-C to 3.5mm Adapter for seamless audio quality.
However, even the official adapter from the Google Store doesn’t work properly. The major problem is that the same adapter works fine on other Android devices and even on MacBooks. Only the connectivity or not detecting issue is appearing on the Google Pixel 7 series devices as of now, which becomes irritating for sure. The savior part is that you don’t need to worry about it because there are a few workarounds available.
- Fix: Google Pixel 7 and 7 Pro Headphone Jack / Adapter Not Working
- 1. Try Rebooting the Phone
- 2. Restart the Phone in Safe Mode
- 3. Enable USB Audio Routing
- 4. Set Default USB Configuration
- 5. Check for Physical Damage to the Adapter
- 6. Disconnect and Reconnect the Adapter
- 7. Try Cleaning the Type-C Port Gently
- 8. Perform a Factory Reset on the Pixel 7 Series
- 9. Try Using Another USB-C to 3.5mm Adapter
Fix: Google Pixel 7 and 7 Pro Headphone Jack / Adapter Not Working
It’s highly recommended to follow all the troubleshooting methods one by one until the problem gets fixed. So, without wasting any more time, let’s jump into it.
1. Try Rebooting the Phone
Restarting your Google Pixel 7 or 7 Pro can help you fix the system performance, crashes, freezes, connectivity issues, and more.
- Press and hold the Power + Volume Up buttons on the device.
- Tap on Restart.
Note: If your device won’t power on and has a low battery to use, then charge it for 10 minutes and reboot.
If the above method didn’t work for you, you should check the alternative steps below.
- Press and hold the Power button until the device power cycles (approximately 30 seconds), then release.
- Allow a few seconds for the reboot process to complete.
- If your device won’t power on, partially charge the device & retry.
2. Restart the Phone in Safe Mode
The Safe Mode on the smartphone works great to diagnose the conflicting third-party applications, which are troubling in some cases. Safe Mode disables all the third-party apps and services on the device temporarily to check if the problem is still appearing or not.
- Make sure the Google Pixel 7/7 Pro device is turned on.
- Now, press and hold the Power + Volume Up buttons together for a few seconds.
- You’ll see the ‘Power off’ prompt then release the buttons.
- Next, tap and hold the Restart option until the ‘Reboot to safe mode’ option appears.
- Release the buttons now and read the disclaimer.
- Tap on OK to confirm > Your device will boot in the safe mode now.
- You’ll be able to see the ‘Safe mode’ text on the bottom left side of the screen.
- Make sure to turn off Airplane Mode and then test the device and features whatever you want.
- Once everything is done, you can reboot the device normally to exit Safe mode.
3. Enable USB Audio Routing
Another thing you can do is simply turn on the USB audio routing option on your Google Pixel 7/7 Pro device by following the steps below to check if the adapter is working or not.
- Go to the device Settings menu > Tap on System.
- Go to Developer Options > Scroll down and find the ‘Media’ option.
- Now, tap on ‘Disable USB Audio Routing’ and Disable it.
- If the issue persists, head over to the next method.
4. Set Default USB Configuration
You can also try changing the ‘Default USB configuration’ option on your Google Pixel 7/7 Pro model to ‘No data transfer’ via the Developer Options menu to ensure the adapter is being detected by the system properly once connected. As the Developer Options comes hidden out of the box, you’ll need to manually enable it. To do so:
- Open the Settings app > Tap on About phone.
- Select Build number > Go to System.
- Tap on the Build Number seven times until you see the message
You are now a developer!
- This enables Developer Options on your device.
- Now, go back to the previous screen and find Developer Options at the bottom.
- Then search for ‘Default USB configuration’ from the list.
- Make sure to set ‘No data transfer’ and reboot the device.
- Next, you can try connecting the adapter, and check for the issue.
5. Check for Physical Damage to the Adapter
You should also check for physical damage to the adapter wire or port to ensure there is no torn condition. Sometimes the bent wire might seem good from the outside due to multiple layers of coating but can get easily damaged internally. If you’re also feeling the same thing, it’s better to use the adapter on other devices to cross-check the issue.
6. Disconnect and Reconnect the Adapter
Some reports are also claiming that disconnecting and reconnecting the adapter to the Google Pixel 7 or Pixel 7 Pro might easily fix connectivity glitches as well as system detection issues.
7. Try Cleaning the Type-C Port Gently
If in case, the Type-C port on your device got some dirt or dust then try using a paper clip or air blow to gently clean the port.
8. Perform a Factory Reset on the Pixel 7 Series
If none of the workarounds did come in handy then make sure to try performing the factory reset on the Google Pixel 7/7 Pro model by following the steps below.
- Open the Settings app > Go to System.
- Select Reset options > Tap on Erase all data (factory reset).
- Now, tap on Erase all data > Enter your device PIN.
- Confirm by selecting the Erase all data option.
- Wait for the device to complete the factory reset method.
- Once done, the handset will automatically boot into the system.
- Go through the initial setup process to enter the home screen.
- Finally, you can check if the Google Pixel 7 and 7 Pro Headphone Jack / Adapter is Not Working issue again.
9. Try Using Another USB-C to 3.5mm Adapter
We’re assuming that Google will soon fix this issue with the software update but there is no official estimated timeframe available yet. Meanwhile, some users are mentioning that buying a budget adapter from the online or offline store does the job perfectly without opting for the costly Google adapter. Whereas some known brands are also offering better value for money USB-C to 3.5mm Adapter such as OnePlus or Samsung. So, you can try these brands at slightly cheaper rates.
That’s it, guys. We hope this guide was useful to you. Feel free to ask in the comment below for further queries.