Realme 2 Pro blackscreen issue. How do I fix it? – Quick Troubleshoot

Realme 2 Pro is one of the best android phones which are high on demand worldwide. Just like all the android phones, this phone also faces a few minor issues that can be resolved on your own. One of the main issues for all Android users is having a black screen of death problem. Don’t worry! This article will guide you to fix the Realme 2 pro black screen issue.

The black screen is an error screen that is displayed by the operating system. Sometimes, it is very difficult to boot up the device after the black screen of death. If you have also run into the same situation, follow the below simple steps in order to fix the same.

Realme 2 Pro blackscreen issue. How do I fix it? - Quick Troubleshoot

Steps to fix the Realme 2 Pro blackscreen issue

Here are few steps to fix the black screen of death problem on Realme 2 Pro.

Soft Reset your device:

If your Realme 2 Pro encounters a black screen of death, then it can be a reason due to software or hardware glitches. So to check how this occurs, the first simple troubleshooting guide is to soft reset your Realme 2 Pro and confirm if the problem arises again. To soft reset, simply follow our guide on how to soft reset Realme 2 pro.

Also Read: Best Custom ROM for Realme 2 Pro

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Boot into Safe mode:

The second solution to sort if the black screen of death issue is to boot your Realme 2 pro into safe mode. In safe mode, all the third-party apps temporarily disable and will load only the core services.

If your Realme 2 Pro turns on successfully into this mode, then reboot it and it will boot up normally into the normal mode otherwise, move on to the next procedure.

Wipe cache partition

To wipe the cache partition on your device, you must boot into recovery mode on Realme 2 Pro. If you clear the cache partition, your device problem can be resolved. Recovery mode on any Android device plays a crucial role in troubleshooting the device problem.

Perform a factory reset

If the problem still persists even after following up the first step, then try to perform a factory reset on Realme 2 Pro. Follow our tutorial on how to perform factory hard reset on Realme 2 Pro.

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Update software

If your device still has the black screen issue even after resetting your device, then you can try to check for a new software update or manually upgrade to new stock firmware on Realme 2 Pro. To check for a software update, you can simply follow our guide on how to check software update on Realme 2 Pro. It was announced that a software update will debug and resolve the issue users are facing.

This should work! By following the above steps the user should not get this situation henceforth. In case you receive the same issue again, it is better to visit the nearest store and inform them about the issue. Make sure you also let him know that you have followed the above steps so that the showroom staff can think of some new idea.

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