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Realme 5i Users Report Fingeprint Issue With the Latest Android 10 (Realme UI) Beta Update

We all know that the Realme 5 series started with the Android 10 (Realme UI) beta program a long back and the users who have already registered with the trial program have already received the Android 10 update on their Realme devices. Notably, the Realme 5i was left out from the batch of Realme 5 series phones and initially it was only live for the Realme 5 and 5s. Users were left confused and baffled Realme 5i users took to various social media channels to ask about why the device was left out from the beta program. Realme came to states that there was a bug in the Realme UI update which needed to be sorted out before it can be pushed for the users and assured that the beta update will be pushed right on time as expected.

And the company was true to its words and pushed the Android 10 (Realme UI) beta update for the Realme 5i and registered users have already grabbed the Realme 5i Android 10 beta update. The update arrives with version C.37 and it brings in all the cool features of Realme UI and Android 10. But, it seems like Realme took a step in haste in pushing the update as the bug that they might be talking about previously, is still there and has reportedly broken the fingerprint scanner on the device.

Notably, the users who have installed the Android 10 (Realme UI) beta update on their Realme 5i phones, have reported that after the update, their fingerprint scanners are not working properly and is showing a weird error “OppoNvRecovery”. The complete error message reads “The process of Nv recovery is unsuccessful.”

Fortunately, not all the Realme 5i users have been affected by this fingerprint issue as the issue has crept up on the Android 10 beta update for the beta testers. So, it is a great time for the OEM to fix this issue. Besides, Realme moderators have already stated that the issue has been escalated to the concerned department, and developers will be fixing this issue soon via an OTA.

Hey this issue have been already recorded and forwarded to the team, stay tuned for the stable rollout.

(Source)

In the meantime, those who have received the Realme UI (Android 10) beta update on their Realme 5i can make note of such issues and let the smartphone OEM know about it so that these issues can be fixed before the stable update is rolled out for the masses.

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