The Samsung Galaxy A8 2018 was released in December 2017, with the successor Galaxy A8 plus 2018 launched in January 2018 by the Samsung Company. The flagship of Samsung Galaxy A series is known to come out with smartphone devices that have good specification as well as a friendly price budget. This is just all the Galaxy A8 2018 and A8 plus 2018 are about. Samsung upgraded the design language of the subsequent A series with the new Galaxy A8. The device comes with an 18:9 aspect ratio, without a home button, spotting a display that is a bit similar to the Galaxy S8’s.
The Samsung Galaxy A8 2018 and A8+ 2018 are sleeker and they look absolutely gorgeous. These devices run on Android 7.1.1 Nougat operating system.
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Although the Galaxy A8 2018 and A8+ 2018 are great smartphone devices, it doesn’t mean they cannot have any troubles. A few users have reported varying issues as it concerns using the devices such as Wi-Fi issues, poor camera quality, slow performance, poor battery life, Mobile Data connectivity, Bluetooth issue amongst other. We’ll be showing you how to fix Samsung Galaxy A8 and Galaxy A8 Plus Bluetooth connectivity issues here.
How to Fix Samsung Galaxy A8 and Galaxy A8 Plus Bluetooth Connectivity Issues
In a case where you are having troubles trying to create a Bluetooth connection with your Galaxy A8 and A8 plus device, kindly follow the following steps. We can assure you that your problem will be fixed before you get to the last step.
- Power on Bluetooth Connectivity
As awkward as this may sound, we could actually forget to power on our Bluetooth. So checking to ensure Bluetooth is on is actually not out of place. You could switch it off and then back on when you check and it was on. Also, check to turn on visibility. Go to Bluetooth setting and set discovery to always visible.
Then try connecting to other devices. If it doesn’t work, kindly proceed to the next step.
- Power Off and On your device
When your mobile device start having Bluetooth issue unexpectedly, simply power off your device completely, wait for few seconds (30-60 seconds), and then power the phone back on. This is a form of soft reset. Then try creating a connection again to see if this simple trick helped to fix it.
- Clear Bluetooth Cache
Assuming your Bluetooth was connecting and working properly and you tried to adjust a setting on your device, and afterwards, you find out that your Bluetooth stopped connecting or pairing, then you need to clear your Bluetooth cache. This function is found in the Application Manager of your phone setting. Locate your Bluetooth app in the app manager, tap on it to open it, and then tap on “clear cache”.
Once you’ve cleared the cache, restart your smartphone device, try your Bluetooth and see if it’s working properly. If not, then you will as well need to clear your Bluetooth Data alongside the cache.
- Check the other device
If you are having difficulties pairing to another device, then ensure that you check the other device to make sure that it is functioning properly. It may not be an issue with your Galaxy A8 or A8+ device but an issue with that other device you’re trying to connect with.
- Clear Bluetooth Data
Clearing the Bluetooth data is just like resetting your Bluetooth connection so that it starts with a newly installed app. We clear these data so that any corrupt file(s) will be removed. All the Bluetooth data will be erased permanently which include all files, settings, accounts, databases, paired devices as well, etc.
This function is also located in the Application Manager of your phone setting. Locate your Bluetooth app in the app manager, tap on it to open it, then tap on ” clear data”.
Once the data has been cleared, restart your phone, then switch on the Bluetooth and try connecting to see if it’s now working properly.
Safe Mode allows your device run without any third party applications. This can help you to locate the apps that are causing the Bluetooth problem. If your device works smoothly in this safe mode, simply uninstall the recently installed app(s) that you believe might be the cause. Then reboot your phone normally and check if Bluetooth is now connecting properly.
Factory Data Reset
This should be the last resort after all other steps have failed to fix your Samsung Galaxy A8 and Galaxy A8 Plus Bluetooth connectivity issues.
This removes every data and all third party apps in your smartphone devices. It is quite necessary that every vital data is backed up before you reset your device to factory settings. This gives you the chance of starting afresh, more like a clean slate, a new device.
This is located in the Backup and Reset menu of your device’s setting. Then tap on Factory Data Reset to reset your phone.
You could click on the option Backup and Reset if you would like to back up your data before resetting the device.
Once the process of reset completes, you can try switching the Bluetooth on and connecting to check if it works. If your problem is fixed then you can restore all the backed up data to your device
However, if your Samsung Galaxy A8 and Galaxy A8 Plus Bluetooth connectivity issues persist then there may actually be a problem in the physical connections which can be causing the issue. To solve this issue, you’ll need to take your smartphone device to a Samsung Repair Centre or any nearest Service Centre.