Caller ID mounted on your iPhone XS Max comes handy when you want to know who’s calling you. It could be anyone from someone you knew years ago or someone from customer representatives calling you to either ask for a short survey or it could be a promotional call for new or existing products with offers and whatnot that you must avoid. Well, since using Caller ID allows you to check out who’s calling you, the same applies for the recipient of your calls so it works both ways.
The thing is, it is a software piece and must work without any glitch as Apple usually takes care of the bugs and all you might encounter, the problem can occur almost at any time or place. You might encounter that your caller ID is not working on your iPhone XS Max in which case, you will not know who has been calling you. There are several reasons why it could’ve happened and therefore, I have constructed a list of generic and workaround troubleshooting methods that you can deploy on your iPhone XS Max in an attempt to fix the issue so read along and follow.
How to fix Caller ID that’s not working on the Apple iPhone XS Max?
The preliminary action plan
Before we can commence doing anything that might jumpstart caller ID not working on iPhone XS Max issue, let’s scrutinize a bit to know if it was actually broken or damaged or impaired or not. First of all, go to Settings >> Phone and check if you have ‘Show My Caller ID’ enabled or not. Toggle it several times so that if there was any problem with it, it must have gone now. Note that if you are getting caller IDs from a few callers but getting IDs of others, it could be because the caller might have disabled ‘Show My Caller ID’ feature that you just toggled.
On the other hand, invalid timestamps can also cause problems with the device which isn’t something new. Check if the time and date are correct or go to Settings >> Time & Date to set up the correct time manually or set it up automatically on the network so that every time the time and date goes off the sight on your device, the carrier will automatically update the correct timings. If these preliminary methods don’t come handy, proceed to the actual troubleshooting guide that follows.