Restart the phone
Since the phone’s temperature is definitely rising, the first thing that I could think of is to simply restart the device and that’s all. When the phone is abruptly rebooted, it tends to exit from all apps and services just like that. It disconnects the battery for a while and shuts down giving the much-needed break so that the heat could dissipate and it does as well. Wait for a few minutes before restarting the phone and you will notice that it is running smoothly when it is cool.
Turn on airplane mode
If you can’t reboot the device due to any xyz reasons, why not simply put the phone in airplane mode. This will disconnect the phone from any cellular network and thus, bring down the work being done and so the temperature of the device as well.
Stop overusing the phone
Yep, that’s right there. One of the most probable reasons why a phone would overheat is when it is being overused. To put things into context, the battery when fully charged will give a few hours of backup when used continuously while giving the phone rest while extending the standby duration as well. However, when you are using too many apps at once or say you are indulging in power-hungry and intensive activities such as streaming a movie or so, this raises the power requirements as well as resource requirements. The more you use the phone, the more work is done and so is the heat produced with it. On the other hand, using the phone mildly without indulging in overusing it will actually work in your favor for sure.
Shut down all the apps at once
When you experience that the phone is getting slightly warmer than it should, it is better to shut down all apps as you can save your work before shutting it down. Doing so will actually relieve excessive stress on the processor and other components involved that will enable bringing down the core temperature. It will take a few minutes but the phone will return to its original room temperature without any hassle.
Remove case, battery & give it a rest
The heat dissipates through various channels so that the phone’s temperature is in the tab. However, when you are experience overheating problem, it literally means that the cooling mechanism isn’t able to dissipate the heat properly. It could be because somehow you are insulating the device with a phone case or cover blocking the heat to pass. If that’s the case, I would say remove the case and keep the phone aside for a few minutes. If the battery is removable, it’s well and good that you remove it as well.
Use the phone in a cool environment
You might have seen memes where people show that they use their phones within in a fridge while playing games like PUBG and Fortnite. These are intensive games and raises the core temperature of the device when played continuously. But when you are in a cool environment such as a room with air conditioning, you can expect the heat to affect less. This is why we usually recommend carrying out such aggressive gaming and streaming sessions while in a cool environment that is a room with AC and not a fridge.
Blow air through the vent if needed
I know it sounds weird but it could help. I mean take a second to process it. Pick up your phone and blow air using your mouth through the vent i.e. speaker vent or any other vent accessible to you. The cool air will help dissipate the heat faster and you will no longer have issues with its overheating problem since it is both aiding the phone with this problem while also providing assistance to any cooling mechanisms installed.
Update the firmware
It is possible that either there’s any hardware failure causing the system to go overboard with the temperature. But it is also possible that bugs or even viruses have spiked up the overheating problem and that is where updating the firmware as a whole comes into play. You can check out if there’s an update available within the ‘Software Updates’ section of the Settings app.
Update all the apps installed
Just the way how updating firmware can eliminate bugs and viruses, doing the same with apps installed (there are many) will have a significant improvement over the situation. You can check out if there are any updates available via the Google Play Store app where you can dig into the ‘My apps and games’ section to find it. Turn on the ‘auto-update’ feature that updates will be taken care of.
Purge all categories of cache files
One of the most obvious reasons behind Symphony overheating problem is surely the cache files. These are temporarily created files that store relevant data that enables faster retrieval process. Cache files need to be cleared every now and then as it has an impact on the system’s performance as well and you could feel the improvement once you clear it. There are three types of cache files and here’s how you can get rid of them all.
App cache: For this, you need to retreat to the Settings app and proceed to ‘Apps >> Downloaded’. From among the list of apps, tap on an app and press ‘Clear Cache’. Then, back up a bit and select all other apps individually and do the same.
Storage cache: Here, you need to proceed to the ‘Storage’ section under the Settings app and check out for ‘Cache Memory’ that you need to clear asap.
Cache partition: This particular method requires to boot into the recovery mode that you can learn in the next method from Step 01 to Step 04. Finally, select ‘wipe cache partition’ from the menu to wipe it all.
Any software issue which you couldn’t find or wasn’t able to resolve using any of the aforementioned methods will probably be resolved after hitting the factory reset option. You need to retreat to the recovery mode before proceeding further so here’s how you are gonna do it.
Step 01: Turn off the Symphony smartphone.
Step 02: Press volume up and power button together for a few seconds until the phone vibrates and shows an Android logo.
Step 03: Release the buttons and take it load.
Step 04: Remember to use the power button for selection and volume rockers for toggling between the options.
Step 05: You need to locate and tap on ‘wipe data/factory reset >> yes — clear all user data’ and it’s done.
Step 06: Restart the phone, set it up and have a look if the overheating problem is fixed or not.
Call in the big guns
Unless you have cheated in-between the troubleshooting methods aforementioned, it is highly likely that the Symphony overheating problem is gone by now. Anyways, if indeed it is still intact, you need to call in the big guns i.e. a technician possibly from an authorized service center by booking an appointment or walking in at the center to get the problem sorted. On the other hand, you can report the issue to a third-party service center as well where the repair or replacement will be fairly cheaper but will void the warranty so think well before choosing one.