Get the phone scrutinized for viruses
Viruses are not at all good for a smartphone and especially malware which is sent to steal data from the user and cause a slew of problems. Thus, get the phone scrutinized for viruses and it’s simple to do so. You can download anti-virus software on your computer and connect the phone to the computer and check for any viruses, malware, or other threat causing the issue. You can also quarantine the virus if any found thus, resolve the problem is caused by it.
Check for battery-hungry applications
If you have been using the camera app for some time now or you are playing the graphics-intensive game for a long time now, the phone will eventually overheat as these apps are intensive and consume a lot of resources as well as are battery-hungry since these apps consume a large chunk of battery life when used. You can check out more information about such apps by navigating to ‘Settings >> Battery’ where you must get the breakdown of apps that consume battery. This would enable you to take necessary actions to prevent overconsuming of battery and prevent overheating problem in turn.
Get all the apps up-to-date
It’s important to get all the apps installed on your phone updated because it lets the phone have a newer version of apps with security patches and bug fixes that prevent the bugs from infecting the app or the system in the process. You can check out for available updates by going to ‘Google Play Store >> My apps and games >> Installed’ where you’ll get the list of apps installed along with notifications on available updates. You can also let the system update all the apps on its own automatically by selecting the ‘auto-update’ option.
Upgrade to a new firmware
Similar to how updated apps prevent bugs and errors, the firmware that your phone is running on is also a piece of software that needs to be updated from time-to-time. You can find if there are any updates available or not by navigating Settings >> About Device >> Check for software updates’. Note that not all the Android smartphones are liable to receive updates again and again since Android discontinues providing updates after certain months while the manufacturer might release updates but too slow or there might be no updates if the smartphone belongs to entry-level or even mid-range smartphones in many cases. Instead, you can install a custom ROM to override the updates problem since custom ROMs receive frequent updates.
Clear cache files
Cache files are actually meant to ease the retrieval duration by quickening the processing of an app or service so that the user has to wait for less but these files are temporarily created and stored by the system and are easily susceptible to corruption and bugs. That’s the reason why experts advise users to get rid of cache files stored in any form (there are three forms) of which, the methods to clear two types of cache files are as followed.
- Firstly, you need to navigate to the Settings and open Apps section.
- Now, slide to the Downloaded section where the list of all the apps that you had downloaded will appear.
- Now, you’ll need to tap on individual apps and where you’ll find options like ‘Clear Data’ and ‘Clear Cache’ and right there, the app cache is gone.
- You need to repeat the same for all the downloaded apps though it will delete the login credentials.
- Secondly, open Settings and tap on Storage.
- Scroll down a bit to find ‘Cache Memory’ and simply tap on it to delete it.
Delete cache partition
This is the third form of cache files saved by the system which can be accessed through recovery mode. You need to enter the recovery mode for which, the steps are as followed.
- On your Walton smartphone, press the power button to turn it off.
- Now, press the power button and volume up button placed on the right or left side of the phone and hold it.
- You’ll see an Android logo on the screen and that’s when you leave the buttons and let the phone do its job.
- You need to select ‘wipe cache partition’ from amidst the options and then, select ‘yes’ and that’s all.
Scrutinize the charger and the battery
Both the charger and the battery could be causing the overheating problem. While the former could cause any problem while the phone is connected to it, the battery can cause problem round the clock if it is damaged or swollen or faulty. You need to get the charger, charging cable, and the battery scrutinized for any faults.
This is probably the biggest move you can play on your smartphone to get rid of any problem if it is software-related. Restoring the phone will undoubtedly put the phone in the state as if you just bought it with original settings but you can always take a backup beforehand. Now that you know how to access recovery mode explained above, you’ll need to log into the recovery mode and select ‘wipe data/factory reset’ and finally, select ‘yes – delete all user data’ from the given menu to confirm the actions and it’s done.
Get the phone professionally checked
If the Walton overheating problem is still causing hurdle, it’s time to report to a nearby service center and get it professionally checked and fixed. If could be a minor software-related issue or a huge hardware problem but you’ll have to get it checked to know the root and fix it. This will enable users to steer away from making the same mistakes preventing the phone to dive into the overheating problem again.
