Although this problem might not reflect in newer smartphones, this could be a frequent sight for those users with older smartphones or newer phones with less storage and specs, etc that is Gome Restarting and Freezing Problem. It mainly occurs due to a number of issues like the lack of internal storage or app conflict or due to outdated software or apps, etc. But it needs to be rectified and therefore, we have curated a list of troubleshooting fixes and tricks that you could employ to get the problem sorted based on the severity of the issue.
Restart the phone
The phone is restarting randomly, it could be because of overloading or deficiency of resources or you know, there are hundreds of possible reasons why it happens. But the question is, what should you do when it happens? Well, the simple way to get over it is to restart the phone and in fact, it is recommended that you must restart the phone at least once every day as it keeps the phone is good health. Similarly, if the screen is frozen, you must do a soft reboot but you can’t because you know, the screen is frozen. For this case, you can use forced reboot wherein you simply press both power button and volume down button and hold it until the phone shuts off.
Check for app conflict
Apps are really helpful in managing our day-to-day activities I know but these apps can have another side too. In fact, apps can exhibit numerous unpleasant behaviors such as app conflict which is usually caused when app or apps are causing a problem when you try to open a particular app that you recently downloaded or vice versa. You can get rid of app conflict simply by detecting the culprit app which is easy since you will have to uninstall the app that you downloaded recently to solve the problem, simple, isn’t it?
Check if the memory is deficient
Photos, videos, audio files, and other types of data can be stored either in the internal memory or the external one that you insert via microSD card. But apps must be installed and all the related files are stored in the internal memory only because apps do exchange resources from the phone directly. It could be RAM or extra storage on internal memory to store a file that an app created. The problem starts when people start to fill up internal storage with other files and that leaves apps with fewer resources to employ and cause app or even system crash and more. The easy way out is to free up the internal memory at least 1/1.5GB if you have a 8/16/32GB internal storage and 2/2.5GB if you have a 64GB and above storage.