Methods To Fix MyPhone Restarting And Freezing Problem? | GETDroidTips

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Methods To Fix MyPhone Restarting And Freezing Problem? | GETDroidTips

Clear cache files

Cache files are temporary files created by the smartphone whenever you use an app. This enables the system to quickly resume the app when needed since the phone already has the retrieval files needed to quicken the processing. But since these files are temporary, these files are also easy to be corrupted and it often leads to errors and problems like screen freezing, flickering, app crashes and another unwanted behaviour of the smartphone. Now, there are basically three types of cache files of which, the method to delete two is stated below.

You need to proceed to ‘Settings >> Storage >> Cache Memory’ where you delete the cache files simply by hitting on the cache memory. Next step is to go to ‘Settings >> Apps >> Downloaded’. Here, you need to tap on any app and then, press ‘Clear Cache’, and ‘Clear Data’ to get rid of these files.

Wipe cache partition

This particular method will help get rid of the remaining cache files stored in the cache partition located in the recovery mode. You can follow the steps given below to get it fixed.

The first step is to switch off the phone.
Next, press the power button plus volume up keys and hold it for 10 to 15 seconds without leaving it until an Android logo appears on the screen.
Let lose the buttons and allow the phone to enter into the recovery mode.
You need to select ‘wipe cache partition >> yes’ and that’s it.
You can reboot the phone now to check whether the problem is acted upon or not.

Update the apps installed

Many times, apps are the root of problems and outdated apps are one of the major reasons. Thus, you must keep all the apps updated to the latest available version that you can check on Google Play Store >> My apps and games >> Installed.

Update the Android software

Since outdated apps can cause bugs, same goes with the Android software which is the framework on which, apps and hardware interact with each other and thus, must be updated as and when the updates are available from the manufacturer’s end. But note that the smartphones stop updating the firmware of the phones older than 2 years while some might stop it as early as few months or a year post its release due to a number of factors involved. If there is no update available and the phone is on the brink of collapse due to constant restarting and freezing problem, you can always take help from custom ROMs available on the web or you can roll back to the previous version or OS of Android like from Oreo 8.1 to 8.0 or from migrating from Oreo to Nougat to fix the problem.

Reset the phone

This must put the problem to end right away. Although it means that you will lose all the data stored on your smartphone, you can take a backup of the data that you need before attempting it. Follow the procedure mentioned below to get it started.

Turn off the phone first.
Secondly, press the power button and volume up button together.
You need to hold the buttons for some time until the phone doesn’t boot into the recovery mode directly or shows an Android logo on the screen which is when you leave the keys.
Now, once you have logged into the recovery mode, use volume rockers to toggle and power keys to select an option.
Next, you need to select ‘wipe data/factory reset’ from amidst the options.
Next is to confirm the selection by tapping on ‘yes – delete all user data’ using the same protocol mentioned above.
Finally, restart the phone and verify if the problem is sorted or not.

Seek help from the service center

This is the final resort that you will have to choose if the explicit guide above can’t help you which is highly unlikely but we have drawn a probability. So in such cases, you can report the problem to a service center (authorized or third party) based on your preference. But I must advise an authorized service center if you have a newer smartphone or expensive smartphone since the warranty period will be void if you report to a third party center and it could be a big problem later on.