Phones have gone through a long time with innovations and inventions, features and more adding every other day. From a suitcase-sized phone to a lightweight palm-sized smartphone today, we have come a long way. Even after that, two of the most primary features on smartphones is, in fact, calling and texting. Speaking about calls, it allows users to call or receive calls from someone or anyone from any part of the world levied by the charges that carriers put based on the tariff plan. However, there could be issues with the calling feature on a phone like iPhone XS Max which is currently the epitome when it comes to power and features.
As a user, you might not be able to pick up the call either it could be from a specific user or it could be any and every call. This could be a problem since you can’t pick a call causing distress on the other end of the call although you can follow it up with a text message. So, what to do if you are cannot receive phone calls or if you cannot make phone calls on your iPhone XS Max? Here are a few tips and tricks that you will find handy.
What to do if you cannot receive phone calls on your Apple iPhone XS Max?
Solution #1: Perform a soft or force reboot on your iPhone XS Max
A soft reboot is one of the many ways you can resolve the issue on your Apple iPhone XS Max. The reason being the fact that some glitches and bugs might have occurred when the call came through or it could be due to something else causing problems when you receive a call or you are making a call. Performing a soft reboot will actually rewind your smartphone and relieve it from any stress caused by a string of processes and apps active in the foreground and background. this is what makes the soft reboot and effective solution.
- To reboot your phone you need to press and hold the Side button on your iPhone XS Max and press either of the volume rockers simultaneously.
- A slider with the caption ‘Slide to Power Off’ will appear on the display which is when you actually release the hardware keys.
- Use the slider to turn off the phone at wait for 30 seconds or a minute until the phone rejuvenates.
- Press the power button again and keep it held for a few seconds until an Apple logo appears on the display which is the phone restart.
Solution #2: Try Force Reboot
If the soft reboot doesn’t work, try force reboot on your device which also acts as a battery pull required to take the phone out of the screen frozen issue or when it hangs while doing something. The procedure is vaguely different so follow along to perform force reboot on iPhone XS Max.
- Press Volume Up button once and release it.
- Then, press Volume Down button and release it.
- Now press and hold the Side button until the phone shuts down and restarts showing an Apple logo on-screen when you can release the button.
- The phone will restart automatically, ask for a passcode to unlock so do it and check if the issue is resolved or not.