Amazon photos is offering cloud storage to their Prime user. Because of this, there is an inclined shift toward amazon for cloud storage as it is offering unlimited full-resolution photos and 5 GB of video storage to its Prime subscription customers. But since the feature has been launched many users have been encountering issues with Amazon Photos lately. These issues include images not syncing, images not uploading, and overall Amazon Photos not working properly.
In these issues, whenever you try to upload any images, you might several errors including “something went wrong, please refresh” or ”Upload error”. According to many users, it seems like a bug after the last update, as previously the app used to work just fine.
Amazon Photos Not Working, How to Fix?
Since the complaints regarding Amazon Photos not working has gone up, officials have acknowledged the issue and are working towards a fix. But for the time being, please follow the below troubleshooting methods to fix this issue easily.
Since the new photo app update, I can't upload photos to albums off my phone, can't see what phone photos have already been uploaded to the app, and can't select multiple photos at once (all pictures from one day) like I used to be able to.
— Paige (@pward1203) November 14, 2022
Method 1: Reinstall Amazon Photos
This is a very generic method to solve any bug-related problem. Amazon officials recommended uninstalling the currently installed app and then reinstalling the app. This might rectify the issue.
- To reinstall the app, you first have to uninstall the app which is already present on your phone.
- You can do so by going to settings of your phone-> apps-> Amazon Photos->Uninstall or just by simply long pressing the app on your home screen a popup will appear to uninstall the app.
- Now, reinstall the app from Android/iOS and launch it again to check whether it is working or not.
Tried all above none work. Come on Amazon.