Renew the Config Files:
If there is any corruption in the directory responsible for saving the game’s progress, the fatal error can appear on your screen. To fix this, you need to renew or refresh the config files.
- Make your way to the My Documents directory.
- Then open up the Borderlands 2 folder.
- Here, make a backup of the saved game files and delete all the rest of the files.
- Now, rerun the game and see whether the issue is resolved. You can paste the save files into the game’s My documents directory if it is resolved.
But if even this does not work, try the next solution.
Remove problematic third-party applications:
We use several applications on our PC, and not all of them work well. Some of these problems are due to incompatibility issues that might not work well with our computer. Especially with the games, the problem comes up if a user installs some fishy third-party video control or display control applications. Sometimes even an antivirus program can block a game from functioning correctly.
So if you have any such applications installed on your PC, uninstall them one after the other. Check whether the uninstallation solves the fatal error issue of Borderlands 2 every time you uninstall an application.
Try the next solution if uninstalling these complex applications does not solve your fatal error issue.
Disable the Dolby DAX API Service:
The Dolby DAX API service is responsible for maintaining the Dolby Atmos feature on your PC. But sometimes, this service can stop a program from running optimally. Even with Borderlands 2, that could be the case. So you need to disable this service and check whether the fatal error issue is resolved by it or not.
- Press Windows Key + R to open up the Run dialog box.
- Enter “services.msc” in the Run dialog box.
- The services window will open up on your screen now. Search for the Dolby DAX API service in the list of services.
- Once you find it, double-click on it to open the Properties window.
- From the Startup drop-down menu, choose Disabled.
- Click on Apply, then click on Ok.
Now check whether the issue is resolved or not. Try the next solution if you still see the fatal error message while playing the game.
Change the Directory:
If you have saved the game in the Program files directory, that could be a problem. The program files folder comes with limited permissions. Sometimes, a game is blocked by the operating system if it does not have the necessary permissions to use the system’s resources. So move the game from the program files to a different directory and see whether that resolves your problem. If it does not help, try the final solution mentioned below.
Re-install the game:
Since the fatal error is mainly related to corrupted game files, you should consider game re-installation as a solution. A complete clean re-installation will cleanly re-installed every game file on your system, and a function game file will replace any corrupted game file after the re-installation is complete. To re-install the game, you can download it again. Since you have purchased it before, the installation process should only take a few clicks.
So this is all about fixing Borderlands 2 fatal error issue. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.