Borderlands 2 is a first-person shooter game published by 2K Games that was released in 2012. Here, the player completes a campaign by completing several quests and missions. Ever since its inception, the game has been a popular choice among gamers, and even now, it is a go-to action game for many. But the game is not free of faults. Some users have reported that they see a fatal error message when they try to launch the game.
The fatal error message is associated with corrupted data. The problem could be with the game data files, config files, or the Windows operating system files. One can fix this by trying out different solutions, and here in this article, we will discuss them. So without any further ado, let’s get into it.
Page Contents
How to fix Borderlands 2 fatal error issue?
All the solutions mentioned here are simple, and you can easily follow the steps for each process. You need to try one solution after the other until you find the one that works for you.
Run the game as an administrator:
The error message can appear if the game is not getting full access or permission to use the system’s resources. This can be fixed easily by running the game with administrative controls.
- Open up Epic launcher and then go to Library.
- You will find all your games here. Find Borderlands 2 in this list, right-click on it and choose Properties.
- Go to the Local Files tab and choose the “Browse Local Files” option.
- This will take you to the directory where the game is installed. Here, find the executable file for the game.
- Once you find it, right-click it and choose Run as an administrator.
If the game runs optimally without the fatal error showing up now, then you need to run the game in this manner every time. But if you are still stuck with the fatal error, try the next solution.
Verify the game files:
Since the fatal error in Borderlands 2 is mainly associated with corrupted game files, the next you can take is to check the integrity of your game files.
- Open up Epic launcher and then go to Library.
- You will find all your games here. Find Borderlands 2 in this list, click the three dots after the title and choose Verify.
This process will take a while. If there is an issue with the game files, you will see the problem on your screen with a possible solution attached. Or the problem could be resolved entirely. However, if, for some reason, even this method does not work, try the next solution mentioned below.
Renew the Config Files:
If there is any corruption in the directory responsible for saving the game’s progress, the fatal error can appear on your screen. To fix this, you need to renew or refresh the config files.
- Make your way to the My Documents directory.
- Then open up the Borderlands 2 folder.
- Here, make a backup of the saved game files and delete all the rest of the files.
- Now, rerun the game and see whether the issue is resolved. You can paste the save files into the game’s My documents directory if it is resolved.
But if even this does not work, try the next solution.
Remove problematic third-party applications:
We use several applications on our PC, and not all of them work well. Some of these problems are due to incompatibility issues that might not work well with our computer. Especially with the games, the problem comes up if a user installs some fishy third-party video control or display control applications. Sometimes even an antivirus program can block a game from functioning correctly.
So if you have any such applications installed on your PC, uninstall them one after the other. Check whether the uninstallation solves the fatal error issue of Borderlands 2 every time you uninstall an application.
Try the next solution if uninstalling these complex applications does not solve your fatal error issue.
Disable the Dolby DAX API Service:
The Dolby DAX API service is responsible for maintaining the Dolby Atmos feature on your PC. But sometimes, this service can stop a program from running optimally. Even with Borderlands 2, that could be the case. So you need to disable this service and check whether the fatal error issue is resolved by it or not.
- Press Windows Key + R to open up the Run dialog box.
- Enter “services.msc” in the Run dialog box.
- The services window will open up on your screen now. Search for the Dolby DAX API service in the list of services.
- Once you find it, double-click on it to open the Properties window.
- From the Startup drop-down menu, choose Disabled.
- Click on Apply, then click on Ok.
Now check whether the issue is resolved or not. Try the next solution if you still see the fatal error message while playing the game.
Change the Directory:
If you have saved the game in the Program files directory, that could be a problem. The program files folder comes with limited permissions. Sometimes, a game is blocked by the operating system if it does not have the necessary permissions to use the system’s resources. So move the game from the program files to a different directory and see whether that resolves your problem. If it does not help, try the final solution mentioned below.
Re-install the game:
Since the fatal error is mainly related to corrupted game files, you should consider game re-installation as a solution. A complete clean re-installation will cleanly re-installed every game file on your system, and a function game file will replace any corrupted game file after the re-installation is complete. To re-install the game, you can download it again. Since you have purchased it before, the installation process should only take a few clicks.
So this is all about fixing Borderlands 2 fatal error issue. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.