Rainbow Six Siege is a tactical online shooter video game developed by Ubisoft Montreal. Recently, I have been experiencing difficulty purchasing R6 Credits through my wallet from the in-game currency packs store. It has been about a month or so since I experienced the same problem.
In response to my support request, Ubi said they would personally contact me when a solution was available. So, I’ve mentioned all those fixes for you guys. Therefore, if you also Can’t Buy R6 Credits for Rainbow Six Siege, then these fixes will surely help you.
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How to Fix Can’t Buy R6 Credits Rainbow Six Siege
So, here are some fixes that have the potential to resolve the Can’t Buy R6 Credits Rainbow Six Siege issue:
Fix 1: Enable Steam Overlay
To make sure you don’t run into any issues when buying Rainbow Six Siege Credits in-game, Ubisoft Support recommends enabling the Steam Overlay if you are playing on Steam. You can enable the overlay by following these steps:
- Go to Steam’s ‘Steam‘ tab in the upper left corner of the app and launch it.
- In the drop-down menu, click on ‘Settings‘.
- Go to the ‘In-Game‘ tab in the settings.
- During gameplay, enable Steam Overlay.
- If you want to close the window, tick this box.
- Choose ‘Rainbow Six Siege‘ from your Steam Library.
- Right-click on it and go to ‘Properties.’
- Once again, you must check the ‘Enable Steam overlay while in-game’ box
- Close the window and launch Rainbow Six Siege
- Players have reported having bought credits if they enabled Steam’s overlay and switched to the ‘Vulkan‘ version of the game. This may not solve your issue immediately. Ubisoft has indicated that switching between Rainbow Six Siege’s original and Vulkan versions might help you fix Can’t Buy R6 Credits Rainbow Six Siege issues.
Fix 2: Run Steam As Administrator
So, you can also try running Steam using admin rights as there are many users who reported that they fix if they Can’t Buy R6 Credits Rainbow Six Siege. Therefore, you must also try running the Steam as Administrator using the steps mentioned below:
- Initially, right-click on Steam and select Properties.
- After that, go to the Compatibility tab.
- Finally, checkmark the Run this Program as Administrator.
- Then, hit Apply> OK.
Fix 3: Delete Browser Cache
Ubisoft Support also recommends deleting the Steam Browser Cache if you Can’t Buy R6 Credits for Rainbow Six Siege despite having the Steam overlay on. You don’t need to do anything extensive to clear your cache.
- On Steam’s top left side, click the ‘Steam‘ button.
- Select ‘Settings‘.
- Choose ‘Web Browser‘ from the drop-down menu.
- On the bottom of the page, you’ll see the option to ‘Delete Browser Data.’
- If you click on that, your browser cache will be cleared.
Your issue might not be fixed by itself, and Steam’s overlay must be enabled in order for this to work. It’s always a good idea to clear the cache in any browser, even if you Can’t Buy R6 Credits in Rainbow Six Siege.
Fix 4: Disable VPN
If you’re looking to buy R6 credits, it’s highly recommended you turn off your VPN. VPNs can sometimes mess with the region of your store. Apart from store region, VPNs can cause conflicts not only with Ubisoft’s dedicated servers, but in stores as well.
Fix 5: Enable UBISoft Overlay
It’s possible that your approach to this problem needs to be rethought if Steam’s overlay didn’t help. There have been reports of people getting rid of Steam’s overlay and using Ubisoft’s overlay instead.
Due to the fact that you’ll be purchasing credits through Ubisoft’s dedicated overlay, this helps Ubisoft’s services connect better with your client. You can use their overlay by disabling all other overlays and pressing Shift + F2. In the Ubisoft Connect Client, you can then purchase credits.
Fix 6: Deleting Temporary Game Launcher Cache Files
In each game launcher, you can also delete the temporary cache files. There’s no need for you to worry about not being included since this covers Ubisoft’s client and Steam. It is important to remember that the process varies from game launcher to game launcher. Here’s how to delete Ubisoft Connect’s temporary cache files:
- Ensure that the Ubisoft Connect PC has been completely closed.
- On your Desktop, right-click Ubisoft Connect.
- You will be directed to Ubisoft Connect’s install directory when you click ‘Open File Location.’
- Once in the directory, find the ‘Cache‘ folder and rename it to something random; you don’t need to be precise.
- If the issue persists, try launching Ubisoft’s client again.
- When you launch Ubisoft’s client, renaming the cache folder to something random resets it automatically, which has proven helpful in the past.
To delete temporary Steam cache files, follow these steps:
- On the top left side of your Steam client, click the Steam option.
- Go to ‘Settings‘ and click ‘Downloads‘.
- You’ll find a ‘Clear Download Cache‘ option there
- If you confirm this, you will have to log in again to Steam.
- On Steam, doing this is incredibly easy, as you don’t have to tamper with any core game files or dig into the install directory. Now that operators and weapon skins are available, let’s hope you can buy them.
Fix 7: Wait 24 Hours
In some cases, people have reported their problems disappearing after 24 hours, and this is a reason. Your chances of buying credits are mainly determined by how many times you’ve tried to purchase credits in the past 24 hours.
You will be blocked from buying credits from Ubisoft if you keep spamming your purchase of credits. At this time, you may not be able to make purchases due to this issue. It’s just a small security check to prevent potential fraudulent purchases, so you shouldn’t worry about it.
It is possible that Ubisoft’s servers were experiencing a backend issue, even if this was not at the root of your issues.
So, that’s all we have for you on how to fix the Can’t Buy R6 Credits Rainbow Six Siege issue. It’s our hope that this guide has helped you. Let us know if you need more information in the comment section below.