The MyJio app from Jio keeps all your account information in one place, all sorted out appropriately. If you wish to check your call history, data usage, and SMS usage details, you can do it here in this app. If you want to recharge or add a top-up, you can do that from the MyJio app. Overall, the app provides all the services you might require as a Jio customer. The company also pushes out its news and updates through this application.
Jio also keeps track of the data you use in each session, calls you make throughout the day, and SMS you send out to different numbers. Usually, with phone apps that track your call and SMS data, you can quickly delete your call and SMS history with a single click. But it is not the same with MyJio. Things are a bit more complicated here, and if you wish to make sure that nobody sees your call history on MyJio, there are a few things that you need to do. And in this article, we will guide you through that process. So without any further ado, let’s get into it.
How to Delete Call History from My Jio App?
Removing a record from your smartphone’s default call app’s history is straightforward. All you need to do is tap on the entry and choose to delete. But the call history on the MyJio app does not work that way.
Jio lets users link their accounts with other users, such as friends and family, to keep track of an account better. This can work against you if you don’t want them to have access to your call logs. The oThe only way to take care of this is to remove them as a linked account. Let’s take a look at how one can do that.
- Open the MyJio app on your smart device.
- Tap on the menu icon at the bottom right corner of your screen.
- Choose Profile & Settings options from the list of options that show up.
- Now select the option Linked accounts.
- There you will see the linked accounts for your account.
- The account you want to remove will also be displayed on it. Here, tap on that linked account and choose the option Delink.
This will remove the account with access to your call history or other usage data. Now only you have access to your call history.
How to remove call history from the MyJio app?
Now, if you want to remove the call history from your device from the MyJio app, you should know that you can’t do that. There is no option to remove call history from the MyJio app for some reason, which is troubling for some users. So, if you don’t want the MyJio app to show information about your call history, you must uninstall the application. That is the only way to ensure that call history is not visible in the MyJio app.
By default, Jio has the feature to keep track of data, calls, and SMS usage of any number for up to 180 days. It also allows the user to download a pdf file containing the information from the last 180 days. After 180 days, the call history automatically disappears from the MyJio application. So if you are okay with waiting 180 days for the app to delete the information automatically, you can do that. Or else you can uninstall the app entirely.
To uninstall the MyJio app,
- Tap and hold the MyJio app icon to see a list of options.
- From the options list, choose Delete or Uninstall and confirm your action. The app will be uninstalled from your smartphone.
So this is all about what you can do to delete call history from the MyJio app. If you have any questions or queries about this article, comment below, and we will reply. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.