How to Fix DirecTv Error Code 771?

Even though this error code indicates a communication issue between the DirecTV receiver and the satellite dish, it may be caused by several other factors. With the right information, it is possible to resolve the error message, which is not as frustrating as some subscribers make it out to be. In case you are facing the DirecTV error code 771, make sure to read the guide until the end.

How to Fix DirecTv Error Code 771?

What Are The Causes of This Error 771 Message?

This error code has multiple causes, unlike other codes that have a known cause. However, stormy weather can also contribute to this error. In this type of situation, there is no need to panic or even contact customer service once the receiver begins searching for a signal during a thunderstorm. Despite their best efforts, they are unable to resolve the issue. You can solve the problem by using a weather map, which will reveal the cause of the error.

How to Fix DirecTv Error Code 771

Here are some fixes for DirecTV error code 771:

Fix 1: Check Your Cables Again

At this point, technicians will issue a repair service, but it may take several days, and you need your TV now. Several times, I have deviated from the recommended cable check process provided by my superiors only to find the error was fixed with a second cable check. When checking the second cable, you need to unplug the “Sat-In” cables.

Next, you should unplug your SWiM box again. It must also be unplugged for 30 seconds before disconnecting cables. It is important to keep track of which cables go where in order to avoid complicating matters. You can keep track of which cables go to which ports by using twist ties or pieces of tape.

It would be best to disconnect the cables from your satellite dish, if possible. You may be unable to do this because most dishes are on top of roofs or other high structures. There is no need to put yourself at risk physically. It is not a good idea to attempt this if you are unable to do it easily.

Fix 2: Check the Status of the DirecTV Server

An outage with DirecTV services sometimes triggers DirecTV code 771. Therefore, you should first check if DirecTV is down once you encounter this error. In cases where certain issues are reported, you will have to wait patiently until the developers fix them. There may not currently be any issues, but if the error persists, you need to try another solution.

Fix 3: Test Receiver Connections

  1. Satellite-In (SAT-IN) cables should be checked to ensure they are connected securely to your receiver. Ensure that any adaptors connected to the cable are also checked.
  2. Connect the DIRECTV cable coming from your dish to an electrical outlet, but unplug the SWiM power inserter.
  3. Make sure you wait 15 seconds before plugging it back in. It is important not to use the SWiM power inserter with an unused power outlet.

Fix 4: Check the Satellite Dish

It is also important to check the satellite disk in case anything prevents the dish from connecting to the satellite. There will be a signal loss if a tree, a branch, or other things are near the dish. In this case, the DirecTV error code 771 may appear. If this is the case, you should remove potential obstacles or relocate the dish.

Fix 5: Reset Your Receiver

Last but not least, we recommend resetting your DirecTV 771 receiver. Usually, it takes 30 minutes to an hour to complete, so be sure to give yourself enough time.

  1. On your receiver, you will find a Reset button. In the access card door, there is always a tiny red button.
  2. Use a paperclip or pencil head to press the Reset button. Once the receiver has restarted, it will display a message.

It is possible that the error will disappear once the reset has been completed, and you can start using DirecTV normally.

Fix 6: Check Receiver to Satellite connection

Next, you should check the receiver’s connection to the satellite dish to ensure that it is not affected by bad weather or outages. For the receiver connections & satellite dish connections to be unhindered when you do this, follow these instructions:

  1. Ensure that the Satellite-in (or SAT-IN) cable is securely connected to the wall outlet and that all adaptors are also connected to the cable.
  2. Power-inserted receivers (connected to your DirecTV dish via a cable) have to be unplugged from the electricity outlet and waited for 15 seconds before replugging them in.
  3. Make sure that nothing blocks the satellite dish’s line of sight to the sky if you have access to it.

Fix 7: Send a Response Signal to The Dish

Once you’ve made sure that the problem isn’t caused by a connection problem or bad weather conditions, the next step is to troubleshoot a firmware issue if the methods above aren’t effective in your case. Some issues we’re dealing with have caused the dish to send a response signal when we press twice the channel up and twice the channel down buttons. In this case, the cause of the problem has been fixed if it flashes a couple of times before it disappears.

How can I watch DIRECTV in bad weather?

On your television, tablet, computer, or phone, you can watch DIRECTV. Using your remote control, press List to find your DVR recordings. To watch online, sign up for an account at On your phone, you can watch DIRECTV through the DIRECTV App, which can be found in the Apple App Store or Google Play. Furthermore, you can watch thousands of free movies on demand on Ch. 1000 or the latest movies in DIRECTV CINEMA on Ch. 1100.

So, that’s how you can easily fix DirecTV error code 771. It’s our hope that this guide has helped you. We will be glad to help you if you need more assistance. Just comment below.

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