The DirecTV satellite provider is one of the best entertainment service providers serving for quite a long time now. Yet operating on a complex technology, it is often exposed to various technical issues. Speaking of which, DirecTV Satellite customers have been encountering the error code 771 lately. The 771 error occurs so frequently, that it has become a major issue for users to continue watching their favorite content. But what does the error 771 mean and how to fix it?
Well, error 771 basically refers to challenges in establishing a proper communication channel between the dish and the receiver. This mostly happens due to adverse weather conditions, storms, or other technical issues with the cable. Fortunately, a few workarounds might help you fix the error code 771 on DirecTV Satellite services. So, if you are also encountering the same error, here’s what you can try out.
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Directv Satellite Customers Report 771 Errors (Fix?)
Unlike error codes 721 or 722 which mostly have a specific cause, error 771 depends on a range of factors. Hence, until you pick out the right cause behind the error, it might give you a hard time streaming the channels. But worry no more as today, we will go through all the potential causes and their appropriate fixes to solve this error. So, without losing another moment, let’s get going.
Please note that adverse weather conditions like heavy rain, storms, or strong winds can affect satellite signal reception. If this is the case, then wait for the weather to improve. Also, ensure that your satellite dish is properly aligned to receive signals from the satellite. Any obstruction or misalignment can lead to error 771
1. Check your connections
If you are encountering this error for the first time, make sure all the connections are properly done. Check the connections with the receiver. The error mostly occurs due to an inappropriate cable connection between the dish and the receiver. Therefore, check the SAT-IN cable in the receiver end and any other adaptor connected to the cable.
2. Look for obstructions blocking the dish
Another major factor is obstructions blocking the sight of your dish. If the dish is located in an easily accessible location, reach out to it and check if anything is blocking the line of sight. Anything like a tree, vehicle, or building, could be the reason.
3. Re-insert access card
If you came across the error code 771 while watching your favorite show, here’s a quick fix. Remove the access card, wait for around 30 seconds – 1 minute, and re-insert it again. Re-inserting the access card has proved to be a successful fix in many cases.
4. Reconnect the power supply
Next, check if the power supply is connected properly on both ends. For assurance, unplug the power supply cord from the power socket and the receiver. Wait for 30 seconds and reconnect it properly at both ends. Now, turn on your TV and check if it resolves the issue.
5. Check DirecTV server status
If none of the previous fixes resolved the issue, check for a DirecTV service outage. Sometimes your satellite service may get interrupted due to errors or outages. You can check the DirecTV server status on the internet if the server status is down, you need to wait until it is restored. Otherwise, move to the next fix.
6. Reset the DirecTV receiver
Resetting the DirecTV receiver can also fix such types of errors sometimes. To reset the receiver, here is what you should do.
- Firstly, press the red button on the receiver’s front panel, and let it turn off.
- Now, remove the power cable from the wall outlet and let it rest for 30 seconds.
- Replug the power cable and turn on the device.
- Click the power button of the receiver again to reset the device.
Conclusion
The error 771 mostly occurs on the DirecTV Satellite dish due to bad weather, issues with connections, or obstructions against the dish. Hence, if you follow the above-mentioned fixes properly, you will most probably find a working solution. However, if you fail to find a solution, the best option is to contact DirecTV support and ask for help. Finally, let us know if this article was helpful or if you have any other queries.