EA App is an online digital distribution platform where video games can be bought and played. There are some iconic franchises in the company’s catalog that have been around for decades. Several sports simulation games (such as FIFA, Madden, F1, and NHL) are produced by EA.
Besides Titanfall, The Sims, and Apex Legends, they develop and publish other franchises. But, according to recent reports, many users find that the EA Games are missing from the EA App Library, so they aren’t able to play their favorite titles.
On investigation, we have found some fixes that will and have the potential to resolve this problem. And guess what? We have mentioned all those fixes right here in this article. So, let’s check them out:
- Why am I getting the “You Don’t Have Access” error on the EA App?
- How to Fix EA Games Missing From EA App Library
Why am I getting the “You Don’t Have Access” error on the EA App?
It is possible to get “You Don’t Have Access” errors on the EA App for many reasons, including corrupted games, account integration issues, problems with network connectivity, or outdated software. In this article, we present several troubleshooting methods you can try to resolve this issue.
How to Fix EA Games Missing From EA App Library
There is a problem concerning “EA game missing from EA App library.” It is not a problem if you cannot figure out why this specific issue occurs without doing anything. If you want to solve the game disappearing issue permanently, you should follow the methods mentioned below.
Fix 1: Restart the EA App
There may be some issue with your EA App, which can be resolved by simply exiting and restarting the client. Most of the time, such issues occur as a result of a temporary glitch or cache. In order to accomplish this:
- In the right corner of the screen, click Exit (the cross icon).
- For the Task Manager, press Ctrl + Shift + Esc after it has been closed.
- In the Processes section, find the background running the EA App task.
- From the bottom right, click on the End Task button to end the task.
- To resolve the issue, restart your computer once, then rerun the EA App.
Fix 2: Clear Cache and Cookies
You may be able to resolve the issue of EA Games being missing from the EA App library by clearing your app’s cache and cookies. It is recommended that you use EA App Recovery to resolve this issue. To do so, follow these steps:
- You can now close the EA app.
- Afterward, to open the Run dialog box, press Win + R on your keyboard.
- Enter “%ProgramData%” (without quotes).
- Go to the Electronic Arts folder and open it.
- You can delete the EA Desktop or EA App folders.
- Using Win + R, enter “%AppData%” (without quotation marks).
- Go back to the AppData folder and open the Local folder.
- You should also delete the Electronic Arts folder here.
- Once you have done this, launch the game again, and you will see your EA Games in the EA App Library.
Fix 3: Sign Out and In Your Account
Online game clients have been having some problems for quite some time. Most of the time, affected players can resolve their issues just by signing out of their EA App accounts and signing back in again. There are many situations in which this simple trick will come in handy. Therefore, you must:
- On the EA App client, sign out of your account.
- Then restart your computer and reopen the EA App.
- Once you’ve signed in, scroll to the Library and see whether game is there.
Note: If the first attempt does not work, try logging in via your email address instead of your username. It’s usually recommended that you use your old email address from when you first registered your game.
Fix 4: Power Cycle Your Router
When rebooting a gaming device or networking device (Wi-Fi router) doesn’t work, the power cycle method takes care of it very well. In several scenarios, it may cause you great trouble due to network glitches or temporary caches. Some errors or issues will be resolved after your gaming or networking device has been refreshed from its cache. In order to accomplish this:
- Turn off your Wi-Fi router.
- After the router and power source have been completely turned off, disconnect the power cable.
- After waiting around 5 minutes, reconnect the power cable.
- Last but not least, turn on the Wi-Fi router and connect to the network to make sure it’s working.
- You can, however, try another workaround below if you aren’t able to resolve the issue with that.
Fix 5: Edit The EAcore.ini File
EAcore.ini can be found in the installation directory of the EA app. To ensure that the paths to your games are specified correctly, edit the file. Ensure that the Origin or EA Desktop app is completely closed.
- In most cases, Origin’s installation directory can be found at C:\Program Files (x86)\Origin.
- Within this directory, locate the EACore.ini file.
- To open the EACore.ini file, right-click on it and choose a text editor such as Notepad.
- You may need to make changes or check the paths to the games. Since this is not a standard support procedure, EA is typically unable to provide specific knowledge of what needs to be edited.
- In the EACore.ini file, save the changes.
- See if the issue is resolved by restarting your computer and launching the Origin or EA Desktop application.
Fix 6: Check Hidden Games
If hidden games are available in the EA app or Origin client, navigate to the game library and select them.
In some cases, hidden games appear to be missing because they were inadvertently hidden. When you unhide them from your Library, they should be able to be accessed again.
- Log in to your Origin account and open the Origin client.
- From the left panel, select “My Game Library“.
- On the right-hand side of the game library, click “Filter.”
- Go to the drop-down menu and select “Hidden Games.”
Fix 7: Uninstall And Reinstall the EA App
If you have any associated accounts, such as Steam or another gaming platform, you will need to uninstall and reinstall the EA app. In this way, all linked games can be displayed properly, and the Library can be refreshed.
To Uninstall the EA app:
- You can now close the EA app.
- Thereafter, to open the Run dialog box, press Windows Key + R.
- Thereafter, to open the Programs and Features window, type appwiz.cpl and press Enter.
- Select EA Desktop from the list.
- To uninstall the app, click “Uninstall” and follow the prompts.
To Reinstall the EA app:
- Go to the EA website to learn more.
- Make sure you have the latest version of the EA app installed.
- You’ll need to run the installer file downloaded and follow the instructions on the screen to install the app.
To Relink Associated Accounts:
- You’ll need to sign in to your EA account when you open the EA app.
- In the bottom left corner of your profile, click “Connections.”
- To link your accounts (e.g., Steam, Xbox, PlayStation), follow the instructions.
If the issue persists, get in touch with EA Support. You can contact EA Help through the app and provide details about the error and steps you have taken so far.
So, that’s all we have for you on how to fix the EA game missing from the EA App library. It’s our hope that this guide has helped you. In the meantime, comment down your issue and let our team know if you have any doubts or queries in your mind regarding the topic we have mentioned in this article.