Use Wifi calling for a change
This is a great feature as it lets users call anyone using wifi which is supported by the carrier you are connected to. Although the feature is limited to only a few countries, it is still an alternative to the calling feature on your phone in case if you ever want to switch between normal to wifi calling.
Get a signal booster
This troubleshooting tip is for those who complain about interference and poor network reception especially in a place far from the cell towers. Although it would set you off with some investment, it is a great device as signal boosters are known to amplify the surrounded intercepted from the surrounding which is then, broadcasted in a room or office area limited by the distance providing a better signal strength and then, you can check for sweet spots using signal strength check up apps where -50 dB denotes full signal and -120 dB denotes no network.
Check if the battery is critically low or what
Smartphones are optimized to perform all the functions of computer, cameras, phone, and a bunch of other devices backed up by the lithium-ion battery mounted on the back that powers it. Similarly, all the components involved with the phone’s network capability, consume power from the battery and spend it trying to connect to a cell tower providing signal but when the battery is critically low, it could affect phone’s signal strength too. To fix it, you need to keep the battery above 15 to 20 percent and charge the phone between it reaches the said critical battery life.
Hold the phone in the right way
The location of the antenna that actually intercepts the radio waves being transmitted by the cell towers could be different and thus, you need to know it and a quick Google search could help you with it. The concern here is, many people would hold their smartphone in such a way that they are actually blocking the antenna and thereby the signal strength suffers. Therefore, it is recommended to check the antenna location on how to use it without blocking the signals and that must resolve the weak signal or lost network issue if indeed that was the reason why it all starts at the first place.
Change the preferred network type
Your BQ Aquaris smartphone is packed with a decent number of features that allows achieving network coverage no matter where you are in the country. You can change the ‘preferred network type’ settings where you can either select whether you want to select 4G or 3G/2G or you want the phone to automatically select the networks based on availability where the latter is a better option. Further, if you are out of your home network and there’s no 4G available, you can switch to 3G or 2G based on the availability since the lower bands of networks are widespread compared to the newer 4G network. This is a great tip if you are traveling from urban to rural place or in-between.
Change network operator’ settings
This particular feature is accessible under Settings >> Mobile Networks or SIM Settings (the option could change) >> Network Operators where you can choose between automatic and manual mode. The automatic mode is the default and allows the phone to search for networks automatically while the manual mode requires human intervention and requires human stimuli to select and register to an available network of your carrier or partnered service provider.
Clear cache
Remember to clear the cache files once a day as it is a great practice. There are basically three ways how your smartphone stores cache files where the two are simple and third method requires you to boot into the recovery mode for which, the procedure is explained in the next troubleshooting tips.
You can clear the storage cache simply by opening the Settings tools on your phone. Navigate to ‘Storage’ and check for Cache Memory and delete the same. Further, you can clear the app level cache for each individual apps by going to the Settings >> Apps >> Downloaded. There are apps available on the play store that would do the same for you. Finally, the third procedure is to wipe cache partition for which, the procedure is as followed: Retreat to the recovery mode >> Select ‘wipe cache partition’ >> Tap on ‘Yes’.
Restore the phone
You need to boot into the recovery mode which is quite simple, follow the steps mentioned below.
- Turn off the phone at first.
- You need to press volume up button and power button simultaneously and keep it pressed for several seconds.
- You can let go the buttons as soon as the phone boots into the recovery mode (Refer the same procedure to clear cache partition mentioned in the previous method).
- Now, you need a tap on ‘wipe data/factory reset’ using power button for selection and scroll using volume rockers.
- Similarly, tap on ‘Yes — delete all user data’ and that marks the process of restoring the phone and must effectively curb the weak signal or lost network issue as well.
Ask for help
The last resort if the problem still exists is to ask for help from a service center or a third party service center that can help resolve the problem irrespective of its hardware or software nature but will levy premium to fix the problem.
