
- Click on Verify Integrity of Game Files.
- You’ll have to wait for the process until it gets completed.
- Once done, restart your computer to apply changes.
5. Turn Off Spatial Audio
Some of the affected players did mention that disabling Spatial Audio fixed a couple of issues with the audio crackling or sound not coming out. You can check the following steps to fix such an issue.
- Press the Win+I keys to open Windows Settings.
- Click on System > Go to Sound.
- Go to Related Settings > Click on the Sound Control Panel.
- Right-click on your primary audio device.
- Now, click on Properties > Go to the Spatial Sound tab.
- Ensure to set it Off > Save the changes and restart your PC to apply changes.
6. Reinstall Audio Drivers
It looks like there are some issues with the outdated audio driver or somehow the audio driver becomes corrupted on the PC. In that case, you’ll need to follow the steps below to easily reinstall the audio driver on the computer.
- Press the Win+X keys to open the Quick Link Menu.
- Click on Device Manager from the list > Double-click on Sound, Video, and Game Controllers.
- Right-click on the correct audio device that you’re using.
- Next, select Uninstall driver > Follow the on-screen instructions to delete it.
- Then reboot the PC to apply changes.
- Finally, the audio driver will be reinstalled automatically.
7. Disable Mono Audio
You’ll need to disable Mono Audio from the steps below to ensure there is no issue with the Windows audio settings.
- Press the Win+I keys to open the Windows Settings menu.
- Click on the System tab > Go to the Sound Settings menu.
- Now, search for Mono Audio > Ensure to Turn Off the Mono Audio toggle.
- Once done, reboot the PC to apply changes.
8. Set the Default Playback Device
In case, you’re still receiving the audio crackling or sound not working issue on the PC with Halls of Torment then make sure to follow the steps below to set the default playback device:
- Right-click on the Speaker icon at the right bottom of the taskbar.
- Select Sounds > Go to the Recording tab.
- Click on the preferred audio device > Select the Set Default option.
- Go to the Playback tab and select the primary playback device.
- Now, click on Set Default > Click on OK and then Apply to save changes.
9. Set the Correct Audio Output Device
You should have set the correct audio output device manually by following the steps below on the PC.
- Right-click on the sound icon on your taskbar.
- Click on Open Sound Settings.
- Now, select your Output Device that’s connected under the Output section.
- Then test out the changes with the Master volume.
- Finally, launch the game to check for the issue.
10. Use the Sample Rate of 44100 Hz
Though most sound devices do come with their own frequency band and range, some might be configured to run on a low frequency. In that scenario, it’s better to set the 24-bit, 44100 Hz (Studio Quality) format for better sound output. To do so:
- Press the Win+I keys to open Settings.
- Click on System from the left pane > Click on Sound.
- Click on More Sound Settings.
- Under the Playback tab, double-click on the selected device. [For instance, Speakers)
- Go to the Advanced tab > Select 24-bit, 44100 Hz (Studio Quality) from the list.

- Click on Apply and then OK to save changes.
- Finally, reboot the PC to change the effects.
That’s it, guys. We hope this guide was helpful to you. For further queries, you can comment below.