How to Clearing Cache and Deleting Files on PlayStation 4, Xbox One, or PC

If you’re an avid PC or PS4 or Xbox gamer or even a normal computer or smartphone user, then you’ve heard about cache memory most probably. If not, then you must have heard about the clear cache. Cache memory is a hardware/software component that stores data to speed up the synchronizing with CPU on all the OS running devices. So, if you’re also interested in clearing cache and deleting files on PlayStation 4, Xbox One, or PC, then check out this easy step-by-step guide.

Cache memory is a high-speed memory store data and whenever a user launches any cached data, it loads up or opens very quickly which feels that the stored data is already opened in the background. So, most of the time, cache files and temporary data saved on the PC or console that can also cause issues like lagging, stuck at the loading screen, launch error, crashing, etc. Now, in order to improve the gameplay, you should clear the cache and remove the temporary files from your device.

How to Clearing Cache and Deleting Files on PlayStation 4, Xbox One, or PC
Image Source: Pixabay

How to Clearing Cache and Deleting Files on PlayStation 4, Xbox One, or PC

As a simple and one of the most commonly used methods to fix any of the bugs or errors on your PC or console while launching the game or during the gameplay, you will need to do two things. So, before going to any further step or any conclusion, make sure to clear the cache or temporary files and verify the integrity of the game cache. However, in some severe cases, you need to delete the saved game files as well in order to fix the game errors.

1. For PlayStation 4

Clearing Cache:

There is no specific option to clear the cache on PlayStation 4 console. You will need to force clear the cache by following the steps below:

  • Turn off your PlayStation 4 > Once fully switched off, just unplug the power cord.
  • Wait at least a couple of minutes > Plug the power cord back into your PS4 and turn it on.
  • It will simply clear the cache.

Deleting Saved Game Data:

All the game data, accomplished missions or any checkpoint, player profiles, achievements, etc are automatically saved in the PS4 console system storage. If you suspect that any of the data gets corrupted or missing or affected by any virus or malware, then you can delete it from your hard drive.


You should take a backup at first as the deleted files won’t be recovered.

Now, follow the below steps to delete the game files.

  • Launch the Settings menu on your PS4.
  • Select Storage > Choose System Storage.
  • Choose Saved Data > Select the particular game.
  • Press the Options > Select Delete.
  • Select the saved data files to delete and select Delete again.

2. For Xbox One

Clearing Cache:

  • Switch off your Xbox One console.
  • Once the Xbox One console fully turned off, make sure to unplug the power cord from power source.
  • Wait for at least a minute> Plug the power cord back into the power source again and turn it on.
  • You’re done. It will simply clear the cache on your Xbox One.

Delete Saved Game Data:

Saved game data won’t be recovered once deleted. So, make sure to take a full backup at first using the online storage service or USB drive.

  • From the Xbox Home screen, head over to the Settings menu.
  • Go to the System > Select Storage.
  • Choose Manage storage on the right-hand side of the screen.
  • Select View contents > Select a game > Press the Menu button and choose Manage game.
  • Select Saved data on the left side of the screen.
  • Choose the respective game > Select Options Menu to delete files.

3. For Windows PC (Steam Client)

  • Launch the Steam client on your computer.
  • Go to the Library > Right-click on a particular game > Select Properties.
  • Select the Local Files tab > Click on the Verify integrity of game cache… button.
  • Allow the Steam client to verify the game files. It may take some time. Please be patient.
  • Once the process is completed, relaunch the Steam client and start using it.


One or multiple files may fail to verify on the Steam client which is common. So, you can ignore all the fail to verify message as those are local configuration files.

4. For Windows PC (

Delete Cache Folder:

  • Close all the running Blizzard programs from the Processes tab followed by Task Manager (Ctrl+Shift+Esc).
    • If agent.exe is running or Blizzard Update Agent in Windows 10, then select it and click on End Process.
  • Now, go to the Cache folder by pressing the Windows Key + R button on the keyboard to open the Run dialog box.
    • Type %ProgramData% into the Run dialog box and press Enter.
  • If a Blizzard Entertainment folder available in the directory, then right-click on it and select Delete.
  • Restart the desktop app and relaunch the game to check whether the issue is fixed or not.

Delete Files:

  • Close all Blizzard programs from the Processes tab under Task Manager (Ctrl+Shift+Esc).
    • Select all Agent or Blizzard desktop app or game processes.
    • Click on End Process.
  • Head over to the folder by pressing Windows Key + R to open the Run dialog box.
  • Type C:\ProgramData\ into the field and press Enter.
  • Now, you will need to delete the folder.
  • Run desktop app and update the game properly.
  • Reboot your computer and try to launch the game. If the issue persists, then retry all the steps again.


The Blizzard desktop app can forget installed game locations after deleting the files. If you can’t find the installed games, then you will see the Install option on the Blizzard desktop app. You can select Locate this game to find out the installed directory. Alternatively, you can run the game launcher directly as well.

That’s it, guys. We assume that you’ve found this full step-by-step guide very useful. For any queries, you can comment below.

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