Astro gaming has offered comfortable gaming headsets tailored to various gaming needs for years. With the fourth generation of Astro A50 wireless, you can play wirelessly from PC or PlayStation 5 with the help of a base station. However, there are a number of benefits to using a high-end headset like Astro A50. In terms of online multiplayer gaming, it is one of the best models available. But, like any other headset, it is also not free from technical problems. Recently, many users started reporting that the Astro A50 is not charging. Well, after investigating, we found some fixes, and that’s the reason why we are here today. In this article, you will learn how to resolve the Astro A50 not charging issue. So, let’s get started with the guide.
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Why is The Astro A50 Not Charging?
Several reasons can explain why the Astro A50 headset won’t charge. There are several reasons why this may happen, but one of the most common is related to the charger itself. It is necessary to adequately examine the charging cable to ensure that it is working properly. There is often a problem with the cord getting damaged or having a loose connection with the dock, which leads to no charge. It will be difficult for the charging adapter to make proper contact with debris that settles on the charging port. Furthermore, when a headset’s battery is dead or failing, it cannot be charged.
How to Fix Astro A50 Not Charging Issue
There aren’t many fixes available that you can try in order to resolve the Astro A50 charging issue. The reason is evident as the officials still not have any clue what happened to their device. But don’t worry, you can try out these fixes and see if they work:
Fix 1: Replace Dead Battery
There is no point in charging a device when the battery is dead or does not function. In other words, the words, the battery is no longer able to hold a charge. There is a common issue with headsets in this regard. In such a case, you must immediately replace the Astro A50 battery. If you want to replace your headset’s battery, I recommend purchasing a new one and taking it to a professional.
It is possible to replace the battery, but it is not recommended due to the risks associated with it. You may lose the warranty of your device if another component becomes damaged by accident. Hence, professional service is recommended.
Fix 2: Inspect Base Station
One of the most common scenarios is the base station getting damaged. Due to this, charging issues are very common. This is why you should ensure that the charging pins are functioning properly. Due to the fact that these pins are responsible for charging headsets. This base station can be considered defective if one or more of these pins is broken or bent.
Make sure you thoroughly inspect the pins before you attempt to fix it. Whenever the charging station is damaged, even if one pin is damaged, you need to change it. Nonetheless, if you still have a warranty on your Astro A50, you can still get a replacement free of charge.
FIx 3: Reset Astro A50
You can complete the process easily if the above-stated fixes do not resolve any relevant issues. If your headset is not charging, you can solve the problem by hard resetting it. In most cases, it is simple and reliable fix that has been tried and tested by many users. It is necessary to hold the game and Dolby buttons together while pressing the down button on the headset.
It is very important not to release the button 20 and 25 seconds after pressing it. Most of the time, resetting the headset solves the problem. If it doesn’t work, you can tweak the process a little bit. Afterward, you would need to connect a USB cable to the headset and follow a similar procedure.
Fix 4: The battery is Expiring
In this case, it isn’t the generic solution to the Astro A50 not getting charged. You can’t charge the Astro A50 when it is in standby mode. When the headset gets stuck in this model, the problem becomes severe. This problem can only be solved by allowing the battery to die. After that, you can either charge the battery or reset it.
Fix 5: Deactivate The Standby Mode
If there is no audio input for a certain period of time, the Astro A50 wireless headset goes into standby mode. Nevertheless, this may cause problems since the device cannot be charged or reset once it goes into standby. You can only restart or charge the battery after it runs down completely before resettings or charging it.
You should keep an eye on your battery level indicator when not in use and disconnect your headset when not in use. You can then use your headset anytime you need it by keeping it always ready.
Fix 6: Contact Support Team
Still, if you are experiencing charging issues, you can contact customer support. If the issue cannot be fixed, you can contact them. If you explain the problem clearly, they may be able to find a solution. The best thing you can do if your concern is to prevent more damage is to seek help in this way. Luckily, if your warranty is still valid, you’ve got a good chance of getting a free replacement.
So, that’s all we have for you on how to fix the Astro A50 not charging issue. We hope that this guide has helped you. But, in case you need more info regarding the Astro A50 make sure to comment below and let us know.