Restore factory
Although it might not be necessary since we are tackling the possible methods to fix BQ Mobile not charging problem, we decided to list this particular method as well.
- First of all, start by turning off the phone.
- Now, you’ll need to tap on both power + volume up button together to boot into the recovery mode.
- Release the keys when an Android logo appears on the screen.
- Select ‘clear data/factory reset’ using the power button (selection) and volume rockers (toggling).
- Tap on ‘yes — delete all user data’ to confirm and proceed by rebooting the device and hopefully, the problem must have been fixed by now.
The Hardware Part
Let’s see what could go wrong with the hardware part which is actually the main cause of not charging problem on any smartphone.
Search for the best power source
A lot could go wrong if you are relying on a single power source since it is an electrical stuff and might stop working without any intimation. Since you are facing the BQ Mobile not charging problem, I would recommend to search for multiple sources and see which one is the best for you. Sometimes, it just requires to swap power source to fix this issue.
Scrutinize the USB port
The first physical component to scrutinize is the USB port which is a tiny slot from where you connect the charger to charge the device. The port is indeed small and delicate which makes it vulnerable to sustain damage since even slight pressure can break a metal tab inside the port which connects with the USB cable and interlocks with it. To find out if the metal tab is disfigured or damaged by any chance, simply take a torch and see for yourself. Also, verify the issue by connecting a different charger.
In case if the USB cable doesn’t properly fit inside the port which mustn’t happen since you can already tell that when you bought the phone, the connection was stout and now it is loose. This could be happening because of dirt and debris stuck around the metal tab. For this, you’ll need a needle to scrape out the debris and check by connecting the USB cable again.
Scrutinize the USB cable
Literally one of the most vulnerable components on a smartphone is the USB cable. This is because the cable is stretched, knotted, twist and twirl, and more and that’s all so that it doesn’t interfere with our smartphone experience whilst charging the device. This excessive wear and tear cause the USB cable to damage quickly and that is what you need to check with the cable. Also, check for any cuts that might have occurred causing disruption in the flow of energy. If you still have questions, take another USB cable and try to charge it with your phone.
Scrutinize the charger/adapter
Finally, the charger or adapter is the powerhouse that provides requires mechanisms to change the incoming current into the required watts or volts. Any misalignment in managing incoming and outgoing energy can introduce a slew of problem. For this, check if the charger you are using is compatible or not. Then, check if it is original or not since the original might cost more but it is specially made for your device which eradicates any incompatibility issues.
Scrutinize the battery
Finally, the major component of the BQ Mobile not charging problem is the battery. Smartphones use Lithium-Ion batteries that have a specific lifecycle where factors like temperature can tweak it a bit. As the life cycle progresses, the battery ceases to perform at its optimum output. This could possibly lead to the conclusion that the battery has officially ceased to store energy at all or it could be damage causing it to either not store power or lose it in-between providing a poor battery backup. The simple fix is to replace the battery and what else could you do.
Get help from the phone manufacturer
You tried all the methods enlisted here with respect to software and hardware problems but still can’t get rid of not charging problem? Well, the common but permanent solution is to walk-in to a nearby authorized service center and get it checked and fixed. Well, you’ll have to pay a certain amount of repair charges but it will ensure that your phone works for a few more years now without potential batteries issues.