To securely connect the charging plug to your laptop’s charging port, give the plug a little push and see if the device starts charging afterward.
Solution 3: Uninstall and Reinstall Battery Drivers
Drivers establish a proper connection between your hardware and the operating system. If you do not have the habit of updating them regularly, there can be multiple issues. First, try updating the battery drivers on your HP Envy. You can manually update the drivers or use an automatic driver updater software such as Driver Easy.
If updating the drivers does not resolve the problem, you should uninstall and reinstall the battery drivers. Here’s how to do it:
- Press the Windows + X buttons together and select Device Manager.
- Double tap on Batteries to expand its options.
- Right-click on Microsoft ACPI-Compliant Control Battery Method and select the Uninstall device option.
- Click Uninstall again to uninstall the driver.
After removing the required driver, restart your PC. You do not have to manually install the driver as Windows will automatically do it for you after you restart the device.
Solution 4: Update Your PC
Windows OS is not immune to bugs and errors. Users keep reporting multiple issues. If your HP Envy is not charging, it could be because of software bugs. You should therefore update your PC to check if the latest firmware can sort out the problem.
Here’s how to update your PC:
- Make sure your PC is connected to a stable network.
- Press Windows + I buttons together to open Settings.
- Tap on Windows Update (Windows 11) or Update & Security (Windows 10).
- Click on Check for updates.
- Download and install pending updates (if there are any).
- Restart your PC.
Connect the charger and see if your PC starts charging afterward.
Solution 5: Use a Different Power Outlet
If the charging indicator light does not light up after connecting the charger, it means that your PC can’t recognize the charger. It happens when the charging plug is not securely connected to the charging port or the power outlet is malfunctioning.
Try changing the power outlet and see if the charging problem is fixed.
Solution 6: Check the Adapter
If the power outlet has no issues, probably the adapter or the charging cable is faulty. Carefully inspect the cable for any damage.
Lend a charger from your friend and connect it to your HP laptop. If the battery starts filling up, you need to replace your charger. However, if the problem persists, the battery could be blamed.
Solution 7: Reset BIOS Settings
Incorrect BIOS settings on your HP Envy can interfere with the charging process. Try resetting the BIOS settings.
[For Windows 10]
- Press Windows + I buttons together to launch Settings.
- Tap on Update & Security.
- Select Recovery from the left sidebar.
- Under Advanced Setup, click on the Restart now option.
- Select the Troubleshoot option.
- Tap on Advanced Options and choose UEFI Firmware Settings.
- Click Restart. Your device should enter the BIOS settings.
- Find the Load Default Options and select it.
- Exit the BIOS settings and restart your computer.
[Windows 11]
- Launch Settings by pressing the Windows + I buttons.
- Scroll down to Recovery and tap on it.
- Next to Advanced startup click the Restart now option.
- Select the Troubleshoot option.
- Tap on Advanced Options and click UEFI Firmware Settings.
- Click Restart. Your device should enter the BIOS settings.
- Find Load Default Options and select it.
- Exit the BIOS settings and start your computer.
Solution 8: Replace the Battery
If you have tried the above solutions but to no avail, check if the battery is damaged or swollen. You might need to unscrew your PC to inspect the battery. If you are uncomfortable doing so, seek advice from a professional to prevent any damage to your PC.
Wrapping It Up
It is frustrating when you have several important pending tasks but your laptop is refusing to charge. Before you throw the laptop out of your window, try the solutions we’ve mentioned in this guide as one of them is likely to resolve the charging issues on your HP Envy laptop. However, if nothing works, you might need to replace the battery or the charger.