Instagram Couldn’t Add to the Template. Something Went Wrong Error Fix

Recently there has been a surge of complaints from Instagram users who are getting this frustrating issue of being unable to add content to their templates, accompanied by an error message stating, Instagram Couldn’t Add to the Template. Something Went Wrong Error. This issue has been common for many users and they are wondering about the same as it is disrupting their seamless experience of creating and sharing content on the platform.

Instagram allows you to share stories with your active followers that remain visible for 24 hours. On top of that, there’s a functionality known as Add Yours, allowing you to contribute a photo or video related to a specific topic. To join the trend, you need to locate and utilize the corresponding template. But as per many users, they are not able to use this feature effectively.

Many experts say that this issue is related to account status, app updates, or cache clearance. However good news is that you can find practical solutions to overcome this obstacle and continue enjoying a smooth Instagram experience. Today in this guide, we will deep dive on this issue and share some troubleshooting methods to fix the same.

Instagram Couldn’t Add to the Template. Something Went Wrong Error Fix

Instagram Couldn’t Add to the Template. Something Went Wrong Error Fix

In most cases, you will encounter the Instagram Couldn’t Add to the Template. Something Went Wrong Error because of a breach of community guidelines which leads to restrictions on specific features within the application. It’s not news that recently Instagram has imposed limitations on users in European countries, blocking access to the template. Furthermore, certain account categories, including private or business accounts, may face constraints in utilizing this particular feature.

Every time I try to use a template in my Story, I get an error message. I’ve tried everything and it still won’t let me use them. Any idea why?
by inInstagram

Fortunately, several solutions are available to address this issue and restore the normal functionality of adding to templates. In this guide, we will explore effective methods to fix the “Couldn’t Add to Template. Something Went Wrong” error on Instagram, providing users with step-by-step instructions and tips to troubleshoot the issue.

Method 1: Log Out and Re-Log In

Log Out and Re-Log In

The issue of templates in Instagram is mostly a technical glitch which you can solve by restarting the app. If restarting doesn’t work, you can try re-logging to your account. This process helps refresh your session and can resolve minor glitches that may be causing the error.

  • First, launch the Instagram app on your device and click on the profile icon.
  • Here tap on the menu present in the top right corner of the screen.
  • Tap on Settings and Privacy option and click on the Log out option.
  • Once you are logged out, close the app.
  • Now open the Instagram app and log in with your account credentials.
  • After a successful login, check if the issue persists when using Instagram templates.

Method 2: Update Instagram App

Oftentimes we don’t update apps which leads to such issues. As outdated versions of apps will lead to compatibility issues and ultimately errors with the latest features such as templates. Developers frequently release updates to address bugs and improve app performance. So make sure that you are using the latest version of the Instagram app by updating it through your device’s app store.

Method 3: Clear Instagram App Cache

Instagram keeps cache to make sure you can browse your feed without any interruptions. However, when this cache is corrupted or outdated, it may create problems for other features to load fully. This could be the potential reason behind Instagram Couldn’t Add to the Template. Something Went Wrong Error. Here is how you can clear the Instagram app cache to fix this:

  • Open the settings app on your device and tap on the application manager.
  • Here scroll down and find Instagram from the list.
  • Click on the storage option and then click on the Clear cache button.

Please note that the option to clear app cache is only available for Android devices. If you have an iPhone or an iPad, then the only way to clear cache is to delete the app and then install it from the Appstore.

Method 4: Check Instagram Account Status

Instagram keeps a regular check on your account for cases of community or policy violations. In certain cases, Instagram services might be temporarily suspended in a small region or country due to political issues. Due to this, Instagram may experience server issues that affect specific accounts including your account as well. Visit Instagram’s official status page or social media channels to check for any reported outages. If the issue is on Instagram’s end, you may need to wait for them to resolve it.

Method 5: Switch To Public Account

If you are using a private Instagram account, try switching to a public account temporarily. Sometimes, certain features may not work correctly with private accounts, and changing the privacy settings could resolve the issue.

Method 6: Switch To Personal Account

Conversely, if you are using a public account, switch to a private account and see if that resolves the problem. This step is particularly relevant if the error message suggests a conflict related to account settings.

Method 7: Downgrade Instagram Version

Downgrade Instagram Version

Oftentimes, the latest version of Instagram might be not supported for your specific smartphone model. While developers always try to make sure that all devices can support all the features of the app equally, exceptions are bound to happen. This usually happens when you recently have updated your Instagram app. In such cases, it’s best to downgrade the app to an older version and see if it helps. In order to downgrade the app, follow the below steps:

  • First, open the settings app on your device and tap on the application manager.
  • Here scroll down and find Instagram from the list.
  • You will see the app version here, make a note of it.
  • Now open Chrome browser and search for the “Instagram APK” file.
  • Open any website from the search results.
  • You will find an option to download an older version of the file. Click on that.
  • Here scroll down and download the older version of the app and install it on your device.

Method 8: Contact Instagram Support

If none of the above methods works, then it might be a problem with the Instagram serves or with your account as well. Visit the Instagram Help Center or contact their support through the app settings. Provide a detailed description of the issue and any troubleshooting steps you’ve taken. Instagram support may offer personalized assistance to resolve the problem.


This brings us to the end of this guide for Instagram Couldn’t Add to the Template. Something Went Wrong Error Fix. We understand that dealing with the Couldn’t Add to Template Something Went Wrong error on Instagram can be really frustrating, especially when you’re trying to make cool stuff for your Instagram stories or reels. But do not worry as the above troubleshooting guide will help you to understand the root of this problem and help you solve it in no time.

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