Hazelight and Electronic Arts did release a multiplayer split-screen game called ‘It Takes Two’ which is an action-adventure title to be a part of the craziest journey. Players can invite a friend to join for free with Friend’s Pass and work together across a huge variety of gameplay challenges. Though the game has received overwhelmingly positive reviews on Steam for the PC version, some players facing a couple of issues to date because of It Takes Two Keep Disconnecting / Connection Issues.
As per multiple reports, it seems that several players are encountering server disconnections or matchmaking errors while getting into the multiplayer sessions. The chances are high that somehow the server downtime, internet connection issues, outdated game versions, or conflicts with the antivirus might be a possible reason behind such an issue. Conflicts with the missing game files, VPN-related issues, and more can be other potential reasons in this case.
- Fix: It Takes Two Keep Disconnecting / Connection Issues
- 1. Restart the PC
- 2. Check the Internet Connection
- 3. Run the Game and Steam as an Administrator
- 4. Update the Game
- 5. Scan and Repair the Game Files
- 6. Turn Off VPN or Proxy Servers
- 7. Update the Network Driver
- 8. Disable Antivirus
- 9. Turn Off Windows Firewall
- 10. Flush the DNS Cache
- 11. Use a Public DNS
- 12. Contact EA Help
Fix: It Takes Two Keep Disconnecting / Connection Issues
Fortunately, here we’ve shared with you a couple of possible workarounds that should come in handy. Make sure to follow all methods until the problem gets fixed. So, without further ado, let’s jump into it.
1. Restart the PC
It’s highly recommended to restart the PC completely to avoid temporary glitches or cache data issues that can avoid game launching or server connectivity issues whatsoever. Though it’s a common method, not everyone will get benefit from this step. Still, you should try this once before getting into the next step.
2. Check the Internet Connection
The chances are also applicable that your internet connection is somehow having an issue with the slow speed or stability. It’s better to run a speed test of the connected internet online and try playing other multiplayer games. If in case, there is an issue with the internet connection at your end, try switching to a wired (ethernet) connection from Wi-Fi or vice versa to cross-check the issue. Make sure to contact your internet service provider (ISP) to get it checked, and ask to fix the issue.
3. Run the Game and Steam as an Administrator
It’s also recommended to always run the game executable file as administrator access on the Windows PC so the User Account Control (UAC) can allow all the access properly. Sometimes the system may think you’re trying to run the game without authorizing it. This is a one-time process for each game. Make sure to follow the steps below to do so:
- Right-click on the It Takes Two.exe application on your PC.
- Now, select Properties > Click on the Compatibility tab.
- Now, click on the Run this program as an administrator checkbox to enable it.
- Click on Apply and select OK to save changes.
Note: You should also follow the same steps for the Steam.exe application to allow admin access.
4. Update the Game
Even an outdated game patch version can trigger several potential issues on the gaming device that lead to server connectivity errors. It’s recommended to check for the game update periodically and install the latest update whenever available. You can follow the steps below to do the same.
- Open the Steam client > Go to Library.
- Click on It Takes Two from the list.
- Now, Steam will automatically search for the available update.
- If a new update is available, click on the Update button.
- Wait for a while until the game update completes.
- Once done, make sure to close the Steam client.
- Finally, reboot your PC to apply changes.
5. Scan and Repair the Game Files
Sometimes missing or corrupted game files on the PC may cause some issues with the game application launching or server connectivity errors. So, scanning and repairing the game files might be helpful enough.
- Launch the Steam client > Click on Library.
- Right-click on It Takes Two from the list of installed games.
- Now, click on Properties > Go to Local Files.
- Click on Verify Integrity of Game Files.
- You’ll have to wait for the process until it gets completed.
- Once done, just restart your computer.
6. Turn Off VPN or Proxy Servers
Try avoiding the VPN (Virtual Private Network) service or proxy servers at your end to reduce game server connectivity issues in most cases. It seems that using a VPN may trigger multiple issues with the server connectivity or getting kicked out of the matchmaking.
7. Update the Network Driver
Another thing you should do is try to update the network adapter driver on the PC to cross-check if the device driver is working fine or not. An outdated network driver can cause server connectivity glitches.
- Press the Win+X keys to open the Quick Link Menu.
- Click on Device Manager from the list.
- Double-click on the Network adapters category to expand the list.
- Right-click on the specific network device.
- Select Update driver > Choose Search automatically for drivers.
- If there is an update available, it’ll automatically download and install the latest version.
- Once done, reboot your computer to apply changes.
8. Disable Antivirus
You can also try turning off the Windows Defender antivirus protection on your PC to ensure there is no antivirus software blocking the game files from running properly.
- Press the Win+I keys to open Windows Settings.
- Click on Update & Security > Click on Windows Security from the left pane.
- Now, click on the Open Windows Security button.
- Go to Virus & Threat Protection > Click on Manage settings.
- Next, you’ll need to simply turn off the Real-time protection toggle.
- If prompted, click on Yes to proceed further.
In case, you’re using any other third-party antivirus program on your PC then just turn off the real-time protection feature.
9. Turn Off Windows Firewall
If you’re using the default Windows Firewall protection on your PC to block unauthorized ongoing connections to the game servers then you should turn it off temporarily and check for the issue again. To do this:
- Click on the Start Menu > Type Firewall.
- Select Windows Defender Firewall from the search result.
- Now, click on Turn Windows Defender Firewall on or off from the left pane.
- Select the Turn off Windows Defender Firewall (not recommended) option for both the Private & Public Network Settings.
- Once selected, click on OK to save changes.
- Finally, restart your computer to apply changes.
10. Flush the DNS Cache
Somehow, your system has gathered plenty of DNS cache data related to the internet configuration. Following the steps below, you can easily connect with the game servers after removing the DNS resolver cache data from the system.
- Open the Start menu > Type Command Prompt and search for it.
- Now, right-click on Command Prompt > Select Run as administrator.
- Click on Yes to run with the admin access > Once the command prompt window opens, type the following command and hit Enter:
- A successful message will appear that says, Successfully flushed the DNS Resolver Cache.
- Finally, close the command prompt window, and restart the PC to apply changes.
11. Use a Public DNS
Sometimes a custom DNS server address specified by your ISP (Internet Service Provider) might have issues with the game server connectivity. You should always try changing the DNS server address to a public domain such as Google DNS for better reachability and speed. Make sure to follow the steps below to easily add the Google Public DNS address on your PC and console to fix the particular issue.
- Press the Win+R keys to open the Run dialogue box.
- Now, type control and hit Enter to open Control Panel.
- Click on Network and Internet > Select Network and Sharing Center.
- Go to your Connections to select Ethernet, Wi-Fi, etc.
- Next, click on Properties > Double-click on Internet Protocol Version 4 (TCP /IPv4) to open a new window.
- Click on Use the following DNS server addresses and input 18.104.22.168 as a Preferred DNS server.
- Enter 22.214.171.124 as the Alternate DNS server > Click on the checkbox of Validate settings upon exit.
- Click on OK to confirm the changes > Reboot the PC to apply changes.
12. Contact EA Help
If none of the workarounds did come in handy then make sure to Contact EA Help for further assistance regarding the same issue. Creating a support ticket will help in fixing the error or help the developers investigate it deeply.
That’s it, guys. We assume this guide was helpful to you. For further queries, feel free to comment below.