During the Cricket match, Jio Cinema users experienced difficulties streaming the game due to a surge in demand. Although Jio Cinema updated its app, error messages and error 404 issues continued to occur. It is possible to fix these problems using the provided solutions and restore seamless streaming on Jio Cinema by following them. So, if you want to know more fixes that help you resolve Jio Cinema error 404, make sure to perform the fixes mentioned further in this guide.
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What Is Error 404?
It indicates that the server couldn’t find the requested URL or resource, which is usually represented by an HTTP status code 404. However, if you receive a “404 error” when trying to access any online service, such as JioCinema, it generally means the server could not locate the content or page you’re seeking. If you encounter a 404 error on JioCinema, this could mean:
- There is no content available on the platform that matches the requested movie, TV show, or content type.
- If the content cannot be retrieved, there may be an issue with the server or connectivity.
- You might be trying to access an incorrect URL or a broken link.
How to Fix Jio Cinema Error 404
So, here are some fixes that you can use to resolve the Jio Cinema error 404:
Fix 1: Check Your Internet Connection
You must ensure that you are using a stable and active network connection. When an internet connection is slower or interrupted, pages cannot be loaded, or certain content cannot be accessed, leading to 404 errors. Test other apps or websites on your device to make sure they are working without any issues. To refresh the internet connection, restart your router or modem. Test a different network (if available) to see if the problem persists. However, if you are using mobile data, switch to Wi-Fi.
Fix 2: Refresh The Page Or Restart The Jio Cinema App
It might be helpful to refresh the website or restart the JioCinema app to resolve temporary glitches. On the JioCinema website, click the refresh/reload button to refresh the page. You should close the Jio Cinema app and reopen it if you are running it. By doing this, you may be able to fix the 404 error by reloading the content.
Fix 3: Clear Cache And Cookies (Only PC)
It may help to clear the cache and cookies of your browser if you are having problems viewing JioCinema content. So, to clear your cache and cookies, follow these steps:
- It depends on the browser you’re using and what steps you need to follow:
- Navigate to the settings or options of your browser.
- Choose “Clear browsing data” or “Clear browsing history.”
- Check “Cookies” and “Cached images and files” or similar options.
- When you click “Clear data” or “Clear browsing data,” you will see a list of the caches and cookies that have been left behind.
- Clear your cache and cookies and reload the JioCinema website.
Fix 4: Update The Jio Cinema App
Depending on whether the error is caused by a bug or compatibility issue within the older version of the JioCinema app, you may be able to resolve the error by updating the app. To update JioCinema, follow these steps:
For Android devices:
- Go to the Google Play Store and download the app.
- In the top-left corner, tap the menu icon (three horizontal lines).
- Choose “My apps & games.”
- In the list of apps, you will find JioCinema.
- Whenever an update is available, JioCinema will automatically update.
- To install the update, tap “Update.”
For iOS devices:
- Go to the App Store.
- In the top right corner, click your profile icon.
- In the list of apps, scroll down to find JioCinema.
- Whenever a JioCinema update is available, you will see an “Update” button.
- Tap to Update.
If the Error 404 issue still persists after updating the app, try relaunching it and trying to access the content again.
Fix 5: Clear Cache Data Of Jio Cinema App
Jio Cinema’s cache and data can be cleared to resolve error 404 by removing corrupted information. For JioCinema, you can clear its cache and data by following these steps:
- Navigate to the Settings section of your device.
- Choose “Apps” or “Application Manager.”
- Afterward, from the list of installed apps, find and tap “JioCinema”.
- Tap “Storage” in the app’s info.
- You can clear your cache and your data there.
- Select both options.
Note: If you clear your data, you will lose any downloaded content and may be asked to sign out of the app.
- It should now work when you relaunch JioCinema after clearing the cache and data.
Fix 6: Try Accessing The Content Later
You might be able to access the content you’re trying to access temporarily if the error still persists. It is possible for the server hosting the content to experience technical problems, which may result in certain content not being available. It may be the result of maintenance, server errors, or problems with the content delivery system.
Additionally, there is a possibility that JioCinema does not have the particular movie, TV show, or video content you want to access. The content may not be part of their library due to licensing issues, content removal, or because it is not part of their library. See if you can access the content later if the issue has been resolved.
Fix 7: Contact JioCinema Support
You may wish to contact JioCinema customer support if none of the steps above resolves the issue. On their website or app, you can usually find contact details or a support section. Give a detailed description of the problem you are experiencing, along with the steps you have already taken to fix Error 404. You may be given specific instructions or insights into the problem, guiding you through further troubleshooting steps.
So, that’s all we have for you on how to fix the Jio Cinema Error 404. Thank you for taking the time to read this guide. We hope it has been helpful. Moreover, we would be glad to provide you with more information if you comment below.