How to Fix Your Mailbox Has Been Temporarily Moved Error?

In this article, we’ll show you the options that you can do to fix Your Mailbox Has Been Temporarily Moved Error in straightforward steps.

“Your mailbox has been temporarily moved on Microsoft Exchange server” error is being reported by a few Office 365 users whenever they try to use Microsoft Outlook to manage their email addresses. There could be a number of reasons behind the error, for all every second user. Follow the below few walkthroughs to get rid of this issue.

Fix, Your Mailbox Has Been Temporarily Moved Error

Remove any other Outlook profile

• Close Outlook and any associated instances.
• Press Windows key + R to open up a Run dialog box.
• Next, type ‘control’ inside the text box.
• Press Enter to open up the classic Control Panel interface.
• Inside the classic Control Panel interface, use the search function in the top-right corner of the screen to search for ‘mail‘.
• Next, from the list of results, double-click on Mail (Microsoft Outlook) from the list of results.
• Inside the Mail Setup window, click on the Show Profiles… button under Profiles.
• Once you’re inside the Mail window, select a profile that is not your primary one and click the Remove button associated with it. Do this with every profile that you’re not actively using.
• Click Yes at the confirmation prompt to confirm the removal of the additional Outlook profiles.
• Once every Outlook profile has been removed (except the primary profile), click Ok in the Mail dialog box to close the window.
• Launch Outlook again and see if the issue has been resolved.

Create a new Outlook profile

• Close Outlook and any associated instances.
• Press Windows key + R to open up a Run dialog box.
• Next, type ‘control’ inside the text box.
• Press Enter to open up the classic Control Panel interface.
• Once you’re inside the Mail window, click on the Show Profiles button associated with Profiles.
• Inside the Mailbox, start by selecting each email profile individually and hit the Remove button.
• Do this until the list of connected email profiles is completely empty.
• Once every profile has been removed, click on Add. Next, specify a name for the new profile and click Ok to create it.
• Follow the steps inside the Add Account wizard to add the user’s email account.
• Once you fill every required information, click on Finish to complete the process.
• Once the new account has been created, return to the main Mail dialog box.
• Select the Always use this profile toggle and set it to Outlook using the drop-down menu.
• Finally, click Apply to save the changes.
• Start Outlook again and see if the issue is now resolved.

Installing the KB2878264 Outlook update

• Open your File Explorer
• Right-click on My Computer (This PC)
• Click on Properties from the newly appeared context menu.
• Inside the System Properties screen, take a look at the System type (under System).
• If it shows a 64-bit Operating system, you need to install the 64-bit update. Else, you need to install the 32-bit version.
• Once you know your OS architecture, visit this link (here) and download the version of the KB2878264 that’s compatible with your Windows version.
• Once the download is complete, open the installation executable and follow the on-screen prompts to install it on your system.
• After the update is installed, restart your computer and see if the issue is resolved at the next computer startup.

Enable Cached Exchange Mode

• Close Outlook and any associated instances.
• Press Windows key + R to open up a Run dialog box.
• Next, type ‘control’ inside the text box.
• Press Enter to open up the classic Control Panel interface.
• Inside the Control Panel window, click on Mail from the list of options or use the search function to search for it first.
• Inside the Mail Setup screen, click on the E-mail account button associated with E-mail Accounts.
• From the Accounts Settings menu, select the E-mail tab first
• Click on the entry associated with the account that you’re currently using.
• Next, double-click on the email account that you’re actively using.
• Inside the settings menu, go to the Offline Settings section and check the box associated with Use Cached Exchange Mode.
• Restart Outlook and see if the issue is resolved at the application startup.

Tweak Registry settings for ModAuth [Outlook 2013 ONLY]

• Press Windows key + R to open up a Run dialog box.
• Next, type ‘Regedit’ inside the text box
• Press Enter to open up the Registry Editor.
• Once you’re inside Registry Editor, use the menu on the left to navigate to the following location:

  HKCU\SOFTWARE\Microsoft\Office\15.0\Common\Identity\

• Once you’re inside the Identity key, move over to the right-hand pane
• Double-click on EnableADAL
• Set the value to 1 and the Base to Hexadecimal.
• In case the value REG_DWORD is not created, create yourself by right-clicking on an empty space > New > Dword (32-bit) value.
• Next, double-click on the Version value and set the Base to Hexadecimal and the Value data to 1.
• Close the Registry Editor and restart your computer to implement the changes.

If you have any queries regarding this, the comment section always available for you.