Check if the charger is compatible or not
Most of the people wouldn’t understand that there is a reason why smartphone manufacturers state that you need to use the original charged that was provided and not some other third-party charger. It is because incompatible chargers can cause screen freezing issue and that is what will happen if the phone is connected to the charger and you try to tap and do something on it.
Close unused apps
You opened WhatsApp but kept it in the recent. Then, you opened a bunch of other apps which are in the recent list and not totally closed yet. Well, these apps are still consuming the power as well as RAM and other resources on your phone while being the background and that is why you need to close all the apps that you aren’t using for now. Note that some apps might just pop up again and to fix it, you can simply force stop these apps that must do the job.
Check apps in the safe mode
Safe mode is an effective diagnostic mode on your phone that detects if there’s something wrong with the phone and if the downloaded or the pre-installed apps have caused the error. If you find that the phone performs really well in the safe mode, the restarting and freezing problem is caused due to a third party or recently downloaded an app which you need to find and fix. You need to start with the recently downloaded app and then, proceed in the descending order until the phone starts working properly.
Delete unwanted apps right away
Third party apps can be extremely helpful but no one says that they can’t cause errors. You need to know that stuffing the phone with unwanted apps that you won’t ever use can cause memory crunch as well as deficiency in resources that a working app might need. Since sufficient resources aren’t available, the app will eventually crash. Thus, we recommend our readers to uninstall all the unwanted and unnecessary apps right away.
Update the apps when updates are available
Developers continue to scrutinize apps to include more features while reducing the number of bugs that were discovered in the last version of the apps. These bugs can cause a slew of problems including restarting and freezing problem that we are discussing here and thus, you can either get rid of the bugs or the app as a whole where latter requires you to uninstall the app right away. You fix the bugs, you must keep it updated and thus, prevent any bugs from escaping into the system.
Check for Software Updates
An Android firmware is an architecture that provides framework over which, the hardware and the software components work together. Now, in case the firmware is buggy, it could result in slower performance, sluggishness, etc. It can also prevent an app from opening and many such problems could arise and therefore, it is helpful to get rid of it which is too easy. Simply download the update for the firmware you have install if available or you can downgrade to a previous version of Android firmware or you can download a custom ROM instead.
In case no other method works in your favor, you can resort to hard reset that will erase all the memory saved on your phone and will be irreversible so if you are thinking about doing it, better take a backup of the data first.
- Start by turning off the phone.
- Next step is to press the power button and volume up button together for 10 to 20 seconds until the phone vibrates.
- Let go the buttons as and when you see an Android logo on the screen.
- You need to use the power button to select an option from the menu and use the volume rockers to toggle or otherwise stated.
- You need to tap ‘wipe data/factory reset >> Yes — delete all user data’ and that must mark the hard reset as done.
- Once you are done with it, reboot the phone and configure the settings to start afresh.
Get help from the device manufacturer
Can’t fix the issue? I won’t recommend you to consult the device manufacturer’s service center instead as the technicians there are qualified to narrow down the culprit and find the best possible method to fix the issues. Though it will incur paying a said charge, it will prevent the phone from diving into a serious problem if the restarting and freezing problems remain static if you let it be.
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