Fix: Netgear Nighthawk Not Showing All Connected Devices

When it comes to WiFi routers and other wireless peripherals such as WiFi extenders, Netgear is one of the first brands that comes to mind. This is thanks to the vast range of products they have to offer at every price point, and also due to satisfactory customer feedback that Netgear has had for years now. The Nighthawk range of wireless routers is the company’s flagship offering. If you are someone who cares a lot about latency and internet speeds, then the Nighthawk series of WiFi routers shouldn’t disappoint you.

Netgear also has quite a lot of options within the Nighthawk range of products as well. The most powerful router has support for speeds up to 1.9 Gbps and comes with a 1 GHz dual-core processor. Pair that with any kind of game you wish to play, or any 4K movie you want to stream, and all you can expect is blissful performance. However, this is not to say that the Nighthawk series of routers is without its flaws. As a matter of fact, several users have been complaining about their Netgear Nighthawk not showing all the connected devices. If you are one of those people facing this annoying issue, sit back, relax, and read through our guide containing the most effective solutions!

How to Fix Netgear Nighthawk Not Showing All Connected Devices

How to Fix Netgear Nighthawk Not Showing All Connected Devices

There could only be a couple of reasons as to why you might be facing the Netgear Nighthawk not showing all connected devices. We will be going over a few steps that will help you to troubleshoot the issue and find a working solution for this problem.

Fix 1: Power Cycle your Router

It is entirely possible that the reason why your Netgear Nighthawk router hasn’t been able to show all the connected devices is that the router is simply overheating. This can be fixed by a proper power cycle that fixes any technicalities that might have been causing you this annoying error. To power cycle your Netgear Nighthawk router, simply disconnect all connected devices, turn off the router by unplugging it, hold it in this state for 30-60 seconds, plug it back in, and reconnect your devices.

Fix 2: Check the cables

Your ethernet cable is responsible for supplying your WiFi router with the internet provided by your ISP. If the cable itself is damaged then you simply can’t access the internet. Check the back of your WiFi router to see if there are any loose connections with any of the cables. Alternatively, if you have a separate modem for your internet, try replacing the ethernet cable that goes between your modem and the router.

Fix 3: Check the Power Supply

All Netgear Nighthawk routers require a constant stream of power in order to supply the internet and function properly. There is a possibility that the router isn’t able to connect to the internet or show you a list of connected devices due to power fluctuations. Ensure that your router is connected properly to the power adapter and that the adapter in turn is connected to a stable power source.

Fix 4: Update your Router’s Firmware

Since the Netgear Nighthawk routers rely a ton on the latest technologies to deliver the best speeds, they also require the latest firmware version to be able to function 100% properly. To update your router’s firmware, follow this link that will take you to the router’s setup page. From there, you will be prompted if your router has any firmware updates available.

Fix 5: Reset your Router

If you’ve followed all the fixes mentioned above and are still facing the annoying Netgear Nighthawk not showing connected devices issue, then the last option for you is to reset the router and see if that fixes the problem. Resetting the router will change all the settings to the factory default values, including the SSID and password. So make sure you create a backup of your router settings first. To reset it, simply press the reset button behind the Nighthawk router. Set it up again and check to see if the issue has disappeared or not.

Fix 6: Contact Netgear Support

If none of the fixes on this list work for you, we recommend you contact Netgear support directly and talk with them to issue a replacement or fix.


We hope our guide on how to fix the Netgear Nighthawk not showing connected devices issue was helpful to you. If you have any tips other than what we’ve mentioned, do let the other readers know in the comments below! If you have any queries regarding the guide, feel free to contact us, we’d be happy to help!


  1. purchased because i hate comcast routers
    but this new and improved netgear nighthark at costco is worse
    can see less than half my connected devices
    and router wifi keeps locking up – even after i added an extender

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