Fix: Samsung S22 Ultra Moisture Detected Error 

The Samsung Galaxy S22 Ultra is one of Samsung’s best flagship devices on the market. Despite being a year old, it still stands out with its great cameras, design, battery life, and display. If you are a Galaxy S22 Ultra user, you might have noticed your device’s “moisture detected” error.

The error is a long message that begins with “Warning: Don’t use charging/USB port” and goes, “We’ve detected moisture or foreign material in your charging/USB port.” You can also see the water drop icon on the left side of the status bar.

As you might have guessed, the error message indicates that your device has been through water damage and moisture is inside the USB port. Although the Galaxy S22 Ultra is IP68 certified, which means it is water and dust resistant, the phone can incur water damage in some extreme cases. In this case, it is best not to plug into your phone and let the moisture dry out.

However, a bug lately has been giving users the “moisture detected” warning despite no moisture in the phone whatsoever. This is concerning as users might be in a dilemma about whether or not to charge the phone using the USB port. In this article, we will tell you what to do and how you can fix the moisture-detected error on your Galaxy S22 Ultra.

Fix: Samsung S22 Ultra Moisture Detected Error 

Why do I see The Moisture Detected Error on My Galaxy S22 Ultra?

The moisture detected an error on your Galaxy S22 Ultra means humidity or moisture is detected in the USB port or the internals of your phone. As you might already know, water is an excellent conductor of electricity, which can pose a risk of an electrical shock when it comes in contact with the charging port.

Some users say that the “moisture detected” error is a bug as their devices were never in contact with water. However, it should be noted that water in the charging port can also accumulate with high humidity in the air. So, it’s unsafe to assume that the error is a bug or a mistake.

Some users have reported that the error also pops up when debris is stuck in the charging port. To make it simple, here are the reasons why you might be seeing the “moisture detected” error on your Galaxy S22 Ultra:

  1. Wet or Moisture Residuals in the Charging Port: The charging port may still be damp from previous contact with water. This can happen if the charging port is wet or humid or if you don’t dry it thoroughly before plugging in the charger
  2. Dust Particle Accumulation: If you carry your device around in your pocket, bag, or in a dusty environment, dust particles may settle into the USB charging port over time. Particles like these can impede the connection between the charging cable and the port, setting off the sensor for moisture.
  3. Corrosion and Damage to the Charging Port: The charging port on your Samsung S22 Ultra is susceptible to corrosion and damage from drops, knocks, and other mistreatment. When the port comes into touch with liquids like water, perspiration, or other substances, corrosion can set off the moisture-sensing system because the connection will weaken.
  4. Incompatible Charging Accessories: Using an unauthorized charger with the Samsung S22 Ultra can also result in the moisture detection error. Inconsistent power delivery or incorrect voltage control from non-certified or third-party chargers might lead to the device giving a misleading reading for moisture.

Fix Moisture Detected Error on My Galaxy S22 Ultra

Now that you are aware of the common reasons, we can move down to the solutions. The solutions can be related to both hardware and software, depending upon what’s causing the issue. So, make sure to try each solution one by one.

Fix 1: Clean the Charging Port

First of all, you need to clean the charging port to make sure there is no moisture or dust in the port remaining. To remove moisture from the USB port, take a plastic or rubber toothpick and wrap it in some tissue paper or a thin cotton cloth. Then, gently use it to remove any moisture inside the port.

If any moisture is still remaining , simply slip an alcohol-soaked swab into the port, stir it about (gently), and then set your phone aside for a few minutes to dry.

If you have access to a hairdryer, you can use it to blow warm air into the USB port at a slow or moderate speed for a couple of minutes to eliminate any moisture. Make sure the air is warm and not “hot,” as heat can damage your phone.

If you suspect corrosion or debris inside the port, get out a pair of tweezers and rub the plastic component housing the charging connections carefully. You might consider taking help from a professional for this.

If there is moisture still remaining, put your phone in a box with silica gel packets and let it sit for an hour or two. If you don’t have access to silica gel packets, put the phone in a rice bag for about 5-6 hours. But be cautious! Wrap your phone in a cotton cloth and only then put it in the rice bag. This is to prevent rice from entering the USB port of your phone. Rice has excellent moisture absorbing capabilities which should help get rid of all the moisture from the charging port of your phone.

Fix 2: Charge Wirelessly or Use USB Charging

When the “moisture detected” error occurs on your Galaxy S22 Ultra, the device will stop accepting any charge from the USB port. So, how do you charge the phone then? Here are two solutions:

1. Charge Wirelessly

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Wireless charging is an alternative method for powering your Samsung device. The S22 Ultra is only one of many Samsung devices that are compatible with wireless charging. This approach requires a wireless charging pad or stand that is compatible with your device. Just set your phone down on the charging pad or stand with the coils facing up. Instead of plugging your smartphone into a wall outlet, you can use wireless charging to power it. This will help the port dry out and also power up your device.

2. Use USB Charging

Normal USB charging won’t power your S22 Ultra. However, if you use the data transfer mode, the phone should start charging. Simply connect your phone to a computer through a USB cable. Make sure you’re using a data-transfer capable cable. It’s possible that you can get your phone to charge if you connect in data transfer mode. Be aware, however, that the charging speed may be slower than with a standard wall outlet.

Fix 3: Sign out of Your Samsung Account

The “moisture detected” error may disappear when you sign out of your Samsung account. Several users have reported that the error was resolved or disappeared after they signed out of their Samsung account. Here’s how to sign out of your Samsung account:

  1. Open the Settings app on your Galaxy S22 Ultra.
  2. Tap on Accounts and backup > Manage accounts. 
  3. A list of your device’s linked accounts should appear in its Accounts menu.
  4. Find your Samsung account and click on it.
  5. Tap on Remove account.
  6. Tap on Remove account again to confirm.
  7. Now, tap on Sign out and enter your Samsung account password.
  8. Finally, tap OK and you have successfully signed out of your Samsung account.

After signing out of your Samsung account, you should restart your phone for the modifications to take effect.

Fix 4: Check for Software Updates

If you’re still seeing the “moisture detected” error on, updating to the newest firmware should help. New versions of software typically include enhanced features and bug patches that address previously reported problems. To see if your Samsung device has any available software updates, follow these steps:

  1. Make sure you have solid cellular data or a Wi-Fi connection on your phone.
  2. Then, open the Settings app on your Galaxy S22 Ultra.
  3. Scroll down and tap on “Software update.” 
  4. To see whether any updates are available, select “Download and install” or a similar button.
  5. If an update is available, you can install it by following the prompts on your screen.
  6. Be sure your device is either fully charged or plugged into a power source before beginning the update process.
  7. Restart your phone after the update is installed.
  8. After the phone has restarted, try charging it again to see if the “moisture detected” error still appears.

Fix 4: Boot into Safe Mode

Sometimes, the moisture detected error can be caused by a third-party app that you have installed on your Galaxy S22 Ultra. Safe Mode will allow you to boot your phone with only the core system apps and temporarily disable all third-party apps on your device. This will help you identify the app that’s causing the problem. Here’s how:

  1. First you need to enter into safe mode. Press and hold the power button until a menu appears.
  2. Now, press and hold the “Power Off” button.
  3. Tap on Safe Mode.

You have successfully entered Safe Mode and your phone will now restart. A “Safe Mode” label will appear in the bottom-left or -right corner of the screen to let you know that you have entered Safe Mode.

Connect the charging cord once you’re in Safe Mode to see if your phone will charge without showing the “moisture detected” error. If charging goes smoothly, it’s likely an issue with a third-party app.

Now, exit safe mode. You can exit safe mode by simply restarting your phone. Once you are back to the normal mode, go ahead and uninstall any suspicious apps that could be causing the error. Then, plug in again and see if the error is resolved. Repeat the process until the issue is resolved.

To uninstall an app, follow these steps:

  1. Open the Settings app.
  2. Navigate to Apps.
  3. Tap on the app you want to uninstall.
  4. Tap on “Uninstall” from the app’s menu to delete it.

Fix 5: Turn Off Fast Charging (Temporarily)

You can also turn off fast charging in your device’s settings to see if it resolves the moisture detection problem. Disabling fast charging may slightly slow down the charging speed, but it can help resolve any conflicts related to the moisture detection feature. Follow these steps to turn off fast charging:

  1. Open the Settings app on your Galaxy S22 Ultra.
  2. Scroll down or search for “Battery and device care” and tap on it.
  3. Tap on “Battery” to access more battery settings.
  4. Look for an option like “More battery settings” or “Charging” and tap on it.
  5. Disable the Fast Charging option by toggling the switch next to it.
  6. Connect your charging cable and check if the error still occurs.
  7. If the error is fixed, simply restart your phone and then you can enable fast charging if you want.

Fix 7: Wipe the Cache Partition

If your phone still displays the error message “moisture detected” when you try to charge it, clearing the cache partition may help. Clearing the partition can help clear our corrupted temporary system files or data that could be causing the error. Here’s what you need to do:

  1. Turn off your Galaxy S22 Ultra.
  2. Press and hold the Volume Up button and the Power button at the same time until your phone vibrates and displays the Samsung logo.
  3. Wait for the Recovery Mode menu to display when you release both buttons.
  4. Navigate to “Wipe cache partition” using the Volume Down button.
  5. Press the Power button to select it.
  6. Choose “Yes” and then click the Power button again to confirm.
  7. Wait until the cache partition is cleared.
  8. Once it’s done, highlight the “Reboot system now” option and press the Power button. Your phone will now restart.
  9. Once done, you can try charging it again to see whether the “moisture detected” error has disappeared.

Fix 8: Reset All Settings

You can also try resetting your phone’s settings to clear the USB settings cache. Resetting the settings or clearing the USB settings cache can help eliminate any software-related issues that might be causing the problem. Just follow these steps:

  1. Open the Settings app on your Galaxy S22 Ultra.
  2. Scroll down and tap on “General management.”
  3. Scroll down and tap on “Reset.”
  4. Then, tap on “Reset all settings.”
  5. Read the details about what you are resetting and tap on “Reset settings.”
  6. Finally, tap on Reset. You may have to enter your Samsung account password or the lockscreen password.
  7. Restart your phone.
  8. Once your device has restarted, try charging it again after turning the device back on to see if the “moisture detected” message disappears.

Fix 9: Perform a Factory Reset

When all else fails, resetting your phone is the option. This will help eliminate any kind of software issues that could be causing the problem. You should back up your data first, though, because a factory reset will delete everything from your smartphone. Here’s how to perform a factory reset on your Galaxy S22 Ultra:

  1. Make sure you have a backup of your files, images, and other essential information before you begin.
  2. Open the Settings app on your Galaxy S22 Ultra.
  3. Scroll down and tap on “General management.”
  4. Scroll down and tap on “Reset.”
  5. Then, tap on “Factory data reset.”
  6. Read the details about what you are resetting and tap on “Reset.”
  7. Finally, tap on “Delete all.” You may have to enter your Samsung account password or the lockscreen password.
  8. Just give it some time to finish up. Your phone will now reboot and initiate its initial configuration as though it were brand new.
  9. To set up your device, just stick to the on-screen prompts.
  10. After you’ve finished the setup, try charging your phone to see whether the “moisture detected” error goes away.

You should only use this as a last option, as it will permanently delete all information from your device. If the problem persists after performing a factory reset, you should get in touch with Samsung’s customer service or visit a local service center.

Final Words

Error messages like “moisture detected” are surely daunting. It prevents you from charging your device or using it normally. Although the Galaxy S22 Ultra is IP68-rated, it doesn’t mean that the phone is water-proof. Moisture and dust can still enter the phone and cause problems.

Therefore, it is important to be careful with how you use your phone. Nevertheless, that’s all form us. We hope that this guide has helped you resolve the “moisture detected” error. If you still have any questions, let us know in the comments section below. Thanks for reading!

 

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