Fix: Samsung S23, S23 Plus and S23 Ultra Not Showing 5G

In the past, 5G technology was a significant development, but with the continuous advancements in technology, it has become feasible to incorporate 5G into mid-range and budget smartphones. Samsung has been leading the way in 5G technology by consistently introducing remarkable 5G-enabled smartphones, and their progress seems to be unstoppable.

The latest flagship phones from the brand – Samsung Galaxy S23, S23 Plus, and S23 Ultra – also come with 5G support. It has all the 5G bands you want to see in your smartphone for a strong connection. Despite that, many Samsung Galaxy S23 owners are unhappy as their devices do not show a 5G network.

It could be frustrating to be unable to access 5G on a high-end flagship phone such as Galaxy S23, S23 Plus, and S23 Ultra. If you happen to be one of them, fret not. This guide will tell you all the steps to get back the 5G signal on your Samsung Galaxy.

Why Your Samsung Galaxy Is Not Showing 5G?

These are common reasons why you are not getting the 5G network on your Samsung Galaxy smartphone:

5G is not enabled: Putting a 5G sim inside your Galaxy S23, S23 Plus, or S23 Ultra won’t let you use 5G unless you enable it. You can easily enable 5G on your device. We have mentioned all the steps in the solutions below.
You are outside the 5G coverage area: 5G is still being deployed in many regions. If you have entered a region with weak or no 5G coverage, your Samsung Galaxy might not show 5G.
You haven’t subscribed to a 5G plan: Probably, you have not subscribed to a 5G plan, that’s why there’s no 5G signal on your phone. Check your current plan and ensure 5G data remain in your plan.
Your network provider doesn’t support 5G: 5G rollout is still underway. Not all the carriers in all regions currently support 5G connectivity. You can get in touch with your network provider to verify the details.
Software glitches: Software bugs can sometimes prevent a device from detecting or displaying the 5G network. Restating the device should fix it. You can also try resetting the network settings and updating your phone.

Before you begin, it’s important to note that 5G may not show up at the top of your Samsung phone’s screen until you turn on the internet. Hence, keep the internet turned on while troubleshooting.

Fix 1: Change the Network Mode

If you have just got your Samsung Galaxy smartphone and can’t see the 5G network, probably the device is not using the correct network mode. You will need to change the network mode to “5G/LTE/3G/2G” to get the 5G signal.

Here are the steps to follow:

Go to the “Settings” app on your Samsung phone.
Tap on “Connections”.
Tap on “Mobile networks”.
Click on “Network mode”.
Select “5G/LTE/3G/2G (auto connect)”.

After a few seconds, you should start getting the 5G network on your Samsung Galaxy. You may not see 5G at the top until you turn on the internet.

Fix 2: Make Sure You’re Within 5G Coverage Area

If switching the network mode didn’t help, you should check if you are located in a region where 5G is serviceable by your network provider. You might already know 5G is still being deployed in many regions. Hence, contact your carrier or check the 5G network map to see if they offer their 5G service in your area.

Another important point to note here is that there’s no guarantee of 5G networks even in a 5G serviceable area. The device will automatically switch back to 4G if it does not get strong 5G signals.

Fix 3: Restart Your Device

Software bugs and glitches can’t be ignored. They can cause issues with 5G network detection. You can fix most bugs and issues just by restarting the device.

To restart your Samsung Galaxy, press and hold the power and volume down buttons until you see the power options. Select “Restart” and wait for the process to finish.

Fix 4: Check Your Plan

Your current plan should include 5G internet to access the 5G on your Samsung Galaxy. Next, you must check if your 5G data pack has expired. If no 5G data is left in your account, you can get a data add-on pack.

Fix 5: Reinsert the SIM

If you still can’t see 5G on your Samsung Galaxy S23, S23 Plus, or S23 Ultra, remove and reinsert the SIM. It will force the device to search for the network again, and you will probably start seeing the 5G network afterward.

Fix 6: Reset Network Settings

Resetting the network settings is an effective way to deal with network issues on your Samsung Galaxy. It can also fix the 5G not showing issue on your smartphone.

Before we tell you the steps, please remember that resetting the network settings will remove saved Wi-Fi networks and paired Bluetooth devices. Plus, it will restore all network-related settings to their default values.

Steps to reset network settings on your Samsung phone:

Open the “Settings” app.
Go to “General management” and tap on “Reset”.
Tap on “Reset network settings”.
Click “Reset settings”.

Fix 7: Update Your Phone

If you have not updated your phone in a while, you are missing out on the latest security features, device improvements, and bug fixing. Samsung regularly pushes new updates to its flagship phones to improve the device and fix known issues. You should therefore update your phone to check if the latest software contains a fix for 5G not showing problem.

Here are the steps you need to follow:

Connect your phone to the internet.
Launch the “Settings” app.
Scroll down to “Software update” and tap on it.
Tap on “Download and install.”
Your device will check for a new update. If available, download and install it.
Reboot your phone.

Check if you can see 5G on your Samsung Galaxy.

Fix 8: Perform a Factory Reset

If the above solutions did not work out in your favor, factory resetting your Samsung phone seems the best solution. It should fix all sorts of software problems on your device and you should start seeing 5G. Read the disclaimer first and then proceed to the steps.

Disclaimer:

Resetting your PC can remove your data (photos, videos, recordings, etc) from your computer. Therefore, take a complete backup beforehand to avoid data loss.

Steps to factory reset your Samsung Galaxy:

Open the “Settings” app on your phone.
Scroll down to “General management” and tap on it.
Tap on “Reset”.
Select “Factory data reset”.
Click the “Reset” button at the bottom.
Confirm your lock screen (if prompted).
Click on “Delete all” to begin the process.

After the factory reset is done, you will need to set up your device again.

Conclusion

A flagship smartphone like Samsung Galaxy S23, S23 Plus, or S23 Ultra without 5G connectivity does not make sense. We hope one of this article’s solutions helped you fix the 5G not showing the problem on your Samsung flagship.