Fix: Sony WH-CH510 Not Working Anymore, How to Fix?

Sony is one of the most reliable and popular brands in the market that offers stunning audio devices like headsets, sound systems, and more. Sony WH-CH510 Bluetooth Wireless On-Ear Headphone is a great budget-friendly wireless headset with a microphone that you can ask for. Though Sony headphones can go long for years, it seems that a couple of unfortunate users are facing the Sony WH-CH510 Not Working issue that needs to be fixed manually.

The chances are high that somehow your Bluetooth wireless headphone isn’t working properly or doesn’t function whatever you’ve expected. In that scenario, it’s recommended for you to easily fix the issue by following this troubleshooting guide. According to multiple reports on the SonyHeadphones subreddit forum, the headset keeps disconnecting in a couple of seconds whenever the users are trying to connect it to the PC. Even replacing didn’t work.

Fix: Sony WH-CH510 Not Working Anymore, How to Fix?

Fix: Sony WH-CH510 Not Working Anymore, How to Fix?

Now, the chances are high that either the headphone is out of charge or it’s connected to another device. Sometimes a temporary connectivity glitch or pairing issue may also cause the wireless headphones not to work properly. Luckily, we’ve shared a couple of possible workarounds for you that should gonna help a lot. So, without further ado, let’s jump into it.

1. Try Powering Off and On the Headphone

First of all, make sure to completely charge the headset by using the Type-C charger because a low battery or fully run out of juice may trigger such an issue. It’s highly recommended to charge the headset battery for at least an hour then try turning it on and connecting to the respective device.

2. Disconnect and Pair it again

The second thing you should do is to just Forget the device from the source device such as a TV/PC/Smartphone. Plenty of affected users did find this method useful. So, you can try it out.

  • Just head over to the Settings menu on the respective device > Go to Bluetooth.
  • Head over to the paired device list > If the Sony WH-CH510 headphone is already paired in the list, make sure to Disconnect it first.
  • Then select Unpair > Now, press & hold the Power button on the headphone to get into the pairing mode again.
  • Finally, pair & reconnect the Sony headphone and check for the issue again.

3. Delete Unused Paired Bluetooth Devices

In some cases, your device (i,e PC/Smartphone/TV) Bluetooth pairing list may get full because you’ve connected and used plenty of devices in different scenarios previously. Even though most of the paired Bluetooth devices aren’t useful right now, the list will showcase all of them until you manually remove them from the list. So, make sure to delete the unused paired Bluetooth devices from the source device then try connecting Sony WH-CH510 again.

  • Head over to the source device then open the Settings menu.
  • Go to Bluetooth and open it > Head over to the paired device list.
  • Check which ones aren’t useful anymore > Tap/select a paired device from the list.
  • Make sure to Unpair it. [Do the same steps for each unnecessary device]
  • Once done, you can turn off Bluetooth and turn it on again > Try connecting the Sony WH-CH510 headset to check for the issue.

4. Reset the Headphone

If none of the methods worked for you then make sure to perform a factory reset on the Sony WH-CH510 Bluetooth wireless headset manually by following the steps below. This method basically restores the factory defaults on the headset which can remove a couple of bugs or connectivity glitches whatsoever. This method is really helpful if your headphone can’t be turned on or can’t be operated as expected like Bluetooth connectivity issues, etc. To do so:

  • Press & hold both the Power and the – buttons simultaneously while charging the headset to easily factory reset it. Without connecting to the charging, you may find difficulties.

Fix: Sony WH-CH510 Not Working Anymore, How to Fix?

  • Once the headset is reset, the device registration or pairing information won’t gonna deleted. Just disconnect and reconnect the USB Type-C cable to the headphone to charge it after the factory reset.

5. Initialize the Headphone to Restore Factory Settings

If in case, the headset doesn’t operate correctly even after resetting then make sure to initialize the headset to restore factory settings. To do that:

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  • Turn off the Sony WH-CH510 headset and disconnect the USB Type-C cable.
  • Then press and hold the Power and the – buttons simultaneously for 7 seconds or more.
  • A blue indicator will start flashing 4 times (….) and the headset should be initialized.
  • This operation will reset volume settings and more to the factory default settings. It’ll also delete all pairing information.
    • In this case, delete the pairing information for the headset from the source device (mobile/TV/PC) and then pair them again.
  • If the Bluetooth headset doesn’t work properly even after initializing then it’s recommended to contact your nearest Sony dealer. If the headphone is under brand warranty then it’ll be easier for you to ask the Sony service center to repair the headset for free or even replace it (if required).

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.

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