Supermarket Simulator Crashing, Not Launching, or Not Responding on PC (Solved)

When it comes to running a supermarket store full of stocks & selling items, taking payments, hiring staff, expanding your business, delivering orders, and more in a video game, it looks like Supermarket Simulator has done a great job. Nokta Games recently released this simulation title that’s in the Early Access stage right now and doing quite well among the players. However, some PC gamers are reporting that Supermarket Simulator Crashing, Not Launching, or Not Responding have become a common issue.

Several players are getting affected by startup crashes or game launching issues on the PC irrespective of their specifications. It mostly prevents unfortunate players from getting into the overall gaming enjoyment and nothing else. Well, startup crashes can happen due to multiple possible reasons even if you have a powerful gaming configuration. Now, if you’re also one of the victims to encounter the not responding issue with Supermarket Simulator then don’t worry.

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Fix Supermarket Simulator Crashing, Not Launching, or Not Responding on PC

Fix Supermarket Simulator Crashing, Not Launching, or Not Responding on PC

It seems that temporary system glitches, without the system admin permission, an outdated game version, corrupted game files, unnecessary background tasks, antivirus & firewall blocking, an outdated graphics driver, conflicts with the in-game graphics settings, overlay app conflicts, etc causing game crashes on the PC. Luckily, here we’ve shared with you some workarounds that should come in handy. Ensure to follow all troubleshooting methods until the problem has been fixed. So, without further ado, let’s jump into it.

1. Restart Your System

We’ll recommend our readers reboot the Windows system whenever they encounter game crashes to refresh any kind of potential system glitches. Sometimes users don’t shut down or restart their system for a longer time which may cause multiple conflicts with the program. As restarting the desktop or laptop won’t affect anything and won’t take too much time, you should always try this step.

2. Check Minimum System Requirements

The second thing you can do is to check for the minimum system requirements of the Supermarket Simulator to make sure your PC specification is capable enough to run this game. Sometimes conflicts with the software and hardware might also trouble in game crashes or not responding.

OS: Windows (64-bit) 10
Processor: i5 3550 / RYZEN 5 2500X
Memory: 4 GB RAM
Graphics: NVIDIA GTX 1050 / AMD R9 270X
DirectX: Version 11
Storage: 5 GB available space

3. Allow the System Admin Permission

The chances are high that allowing the system administrative permission to your game application can help in reducing startup crashes up to some extent. You can check the steps below to run the game application with the system admin privilege.

Navigate to the installed game directory on the PC.
Right-click on the SupermarketSimulator.exe file.
Click on Properties > Go to the Compatibility tab.

Enable the Run this program as an administrator checkbox.
Click on Apply and select OK to save changes.

4. Install Pending Windows Updates

You might also need to install pending Windows updates that help in fixing the system conflicts or bugs. A new update brings new features and improvements that fixes plenty of issues. You can check the steps below to manually check for the Windows updates on your PC.

Press the Win+I keys to open Windows Settings.
Click on Windows Update.
Select Check for updates.
If an update is available, select Download and Install.
Wait until the software update is complete.
Once done, restart your computer to apply changes.

5. Check for Supermarket Simulator Updates

Sometimes outdated game patch versions might also trouble you a lot when it comes to crashes or graphical glitches. An outdated game version not only causes game running issues but also misses out on necessary features or additions. Therefore, you should check the steps below to update the game version.

Open the Steam client > Go to Library.
Click on Supermarket Simulator from the left pane.
Click on the Update button, if a new update is available.
Once done, reboot the PC to apply changes.

6. Verify the Integrity of the Game Files

The chances are high that missing or corrupted game files installed on the PC can also cause crashing issues at times. This may happen to anyone and with any game. So, there is nothing to worry about. You can check the steps below to verify the integrity of the game files manually via Steam to fix missing file issues.

Run Steam > Click on Library.
Right-click on Supermarket Simulator from the list.
Click on Properties > Go to the Local Files files.

Click on Verify Integrity of Game Files.
Wait for it to complete and then restart the PC.
Then launch the game and check for the issue.

7. Update the Graphics Driver

Another thing you can try is updating the graphics driver version on your system by following the steps below. Sometimes an outdated or corrupted GPU driver might trigger issues with the game launching or other graphical glitches.

Recommended Update:

Open the Start menu > Search and open Device Manager.
Double-click on Display Adapters.
Right-click on the dedicated graphics card that you use.

Select Update Driver > Click on Search automatically for drivers.
If an update is available, the latest driver will be installed automatically.
Once done, restart the system to apply changes.

Manual Update:

In case, you don’t get any pending updates, visit the official website of the respective manufacturer for the graphics card model. Download the latest graphics driver on the PC and run the installer to get it installed. Once done, reboot the PC. You can jump to the link below to do so:

8. Close Third-Party Background Tasks

Well, there are plenty of third-party unnecessary processes running in the background that affect the overall gaming performance most of the time. It’s recommended to close the unnecessary third-party tasks manually on your system by following the steps below to improve system performance.

Press the Ctrl+Shift+Esc keys to open Task Manager.
Go to Processes > Click on the unnecessary tasks (third-party) in the list.
Click on End Task to close it.
Close tasks one by one > Once done, reboot the system.

9. Turn Off Antivirus Protection Temporarily

You should also disable the antivirus protection on your computer for a few days to check if the game still crashes or not. Sometimes an aggressive antivirus blocking can prevent the game files from running properly. As a result, you may end up with game-launching issues.

Press the Win+I keys to open Windows Settings.
Click on Update & Security.
Now, click on Windows Security from the left pane.
Then click on Open Windows Security.
Go to Virus & Threat Protection.
Next, click on Manage Settings.
Turn Off the Real-time Protection toggle.

If prompted, click on Yes to proceed further.
Once done, reboot the PC to apply changes.

Please Note: In case, you’re using a third-party antivirus software like Avast or Bitdefender, etc then ensure to turn off the real-time protection feature manually for a couple of days to check for the issue further.

10. Add the Game Exception to the Firewall

It also seems that your Windows Firewall protection is enabled and actively blocking ongoing connections to the game or its servers. In that case, you might need to add the game exception to the Firewall manually so that it can run properly without any further blocking. To do so, check the steps below.

Open the Start menu > Search and open Control Panel.
Click on Systems and Security > Go to Windows Firewall.
Choose Allow an app through Windows Firewall.

Click on Change Settings > Choose Allow another app.
Select Browse > Choose Supermarket Simulator.
Click on Add.
Now, run the game to check for the crashing issue.

11. Disable Game Mode

It’s also suggested to turn off the Windows Game Mode feature manually to avoid potential game-launching conflicts up to some extent. The chances are high that Game Mode is consuming higher system resources that affect gaming performances. You can check the steps below to do so:

Press the Win+I keys to open Windows Settings.
Click on Gaming > Go to Game Mode.

Turn Off the Game Mode toggle.
Once done, restart the PC to apply changes.

12. Turn Off Steam In-Game Overlay

The Steam In-Game Overlay feature is useful for chatting with friends on the list, browsing the web, accessing chat, and in-game DLC purchasing, etc. So, this may consume higher system resources while running games. It’s better to manually disable the Steam in-game overlay option to check for the issue further.

Open the Steam client > Click on Library.
Right-click on Supermarket Simulator.
Click on Properties.
Go to General.
Turn OFF the Enable the Steam Overlay while in-game option.
Once done, reboot the PC to change the effects.

13. Tweak Graphics Settings In-Game

You should manually adjust the in-game graphics settings on your PC to the lower and medium side so that the Supermarket Simulator game can run smoothly. With lower graphics settings, you’ll always have scope to reduce crashes, in-game lags, and other graphical glitches.

14. Repair Windows Image via DISM

Another workaround you can try is repairing the Windows image via the DISM method to fix the Supermarket Simulator crashing or not responding issue on the PC. DISM stands for ‘Deployment Image Servicing and Management’ which is also known as the DISM tool. It usually fixes the system’s integrity and overall health.

Open the Start Menu > Type cmd and search for it.
Right-click on Command Prompt from the search result.
Click on Run as administrator.
Now, click on Yes to allow the admin privilege.
Once the cmd window opens, type the following command and hit Enter to run it:

DISM.exe /Online /Cleanup-image /Scanhealth

Then type the following command and hit Enter to execute it:

DISM.exe /Online /Cleanup-Image /CheckHealth

Next, type the following command and press Enter to execute it:

DISM.exe /Online /Cleanup-Image /RestoreHealth

Wait for the process to complete and close cmd.
Finally, restart your system to apply changes.

15. Run the System File Checker Tool

Running the SFC (System File Checker) scan method on your Windows system might also come in handy to fix potential issues with the disk drives and bad sectors. You can check the steps below to detect disk drive-related issues most of the time.

Open the Start menu > Search for cmd.
Right-click on Command Prompt from the search result.
Click on Run as administrator.
Now, click on Yes to allow the admin permission (if required).
Type the following command in cmd and hit Enter to execute it:

sfc /scannow

Then wait for the process to complete.
Once done, reboot the PC to apply changes.

16. Reinstall Supermarket Simulator

If none of the workarounds did come in handy then be sure to uninstall and reinstall the Supermarket Simulator game on your Windows computer by following the steps below. Several players have found this trick helpful to avoid potential issues. Though we can understand that uninstalling a game might not be possible for everyone, you should try it once.

Close the Steam client.
Search and open the Control Panel in the Start menu.
Go to Programs > Click on Uninstall a program.
Search for the Supermarket Simulator game and select it.
Click on Uninstall > Follow the on-screen prompts to complete.
Once done, reboot your PC to apply changes.

17. Contact Steam Support

Last but not least, you can contact the Steam Support to get further assistance on it. You should also submit a support ticket for the issue regarding game startup crashes.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.