iPhone 13 series do come with 5G support, including mmWave on all US models. This 5G feature is turned on by default on all iPhone 13 devices, but in some cases, this doesn’t work as intended, and users face a network problem. Similarly, T-mobile users are facing 5G not working on iPhone 13 series problem, and here are some solutions to try. In this problem, either 5G is not working after enabling the feature, or the 5G settings are disabled or greyed out. Due to this, users are not able to take advantage of superfast connection speeds. But dont worry. Here are some basic troubleshooting steps before you call your carrier customer support.
T-Mobile 5G Not Working on iPhone 13 Series, Is there a fix?
iPhone 13 series lineup does support 5G bands, and users need to set up this according to the carrier they choose. In terms of T-mobile, users do get an option to set up and configure 5G settings the first time they boot their iPhone. But sometimes these settings dont get into action, and hence users face issues with 5G connectivity.
Restart your iPhone
Whenever you restart your iPhone, you get the latest network settings from your carrier partner. If your device is not configured with 5G for some reason, restarting your iPhone will certainly help.
Make sure 5G is supported by your network carrier
Just because you have the latest 5G smartphone doesn’t mean you will get 5G signals magically. 5G is still expanding, and there is only a limited number of areas that support fully 5G connectivity. So please check with your carrier partner regarding what areas they currently support 5G.
iPhone 13 series are designed to run 5G only on one sim card. If you are using a combination of two SIM (physical + eSIM), then both networks will automatically convert to 4G LTE. Currently, Apple does not support dual 5G connectivity.





