Fix: Trello Not Sending Email Notifications or Verification

Trello is a popular project management tool used to achieve good productivity. The notification system keeps you updated with the latest tasks, deadlines, and overdue work. It becomes an essential app for small and big organizations for team collaboration and productivity.

Before you can access the tasks or messages of your company on Trello, you need to create an account, as you do on any other app. Although the Trello account creation is simple and straightforward, many people are not getting the verification email. Thankfully, there are some nifty workarounds that will help in fixing the Trello not sending Email notifications or verification problem.

Trello Not Sending Email Notifications or Verification

Not being able to access the Trello dashboard can be a headache for many people as they have to access the information shared by the company as soon as possible. Coming back to the topic, the email notification or verification issue with Trello can occur due to some change in the notification settings or the emails from Trello might end up hitting the spam folder. Let’s take a look at the possible solutions.

Trello Not Sending Email Notifications or Verification, How to Fix?

1. Check Email Notification Settings

If the email notification frequency is set to anything other than “Instantly”, Trello will either not send you any email notifications at all or you’ll notifications periodically. Hence, you should change the email frequency based on your preference.

Here’s how to check and change the email notifications frequency in Trello:

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  1. Open Trello in any browser.
  2. Click on your profile name in the top-right corner.
  3. Tap on Settings.
  4. Scroll down until you see Change Notification Email Frequency. Tap on it.
  5. You’ll see three options: Never, Periodically, and Instantly. Select the option best suited for you.

If you select Never under the Change Notification Email Frequency, Trello won’t send you any notifications via email. Trello will send you at most one email every hour when selecting the Periodically option. It is best suited if you keep receiving email notifications that annoy you. The Instantly option should be selected if every message is highly prioritized and requires immediate attention.

2. Delay in Receiving Email Notifications

Even if you have set the “Instantly” option for the email notification, there will be a slight delay in receiving the message on email. The moment a notification appears on your Trello account, the app sends the same notification to the preferred email address, which takes a little time.

Trello will not send you email notifications if you have read the notification on the Trello app before the email is sent. It is because you have already read the message, and Trello is programmed to not send you such notifications.

3. Test Trello Notifications

Trello offers you a tool to check whether the email notifications are going out correctly. Click here and check the email notifications status. If it is not working, you should contact Trello support. If the email notifications are working and you are not getting on your email, probably the emails are marked as spam. In such a case, you need to check the spam or junk folder. To receive Trello emails in the Inbox, open the email and mark them as not spam.

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4. Check Spam Locally and On the Network

If you are not getting emails from Trello, probably they are getting stored in the spam or junk folder. Go to the spam/junk folder and check for Trello notifications.

Your network administrator also has the ability to block incoming emails or messages. Hence, you need to check the same with your network administrator.

5. Resend Confirmation Emails

If you have not received a confirmation email from Trello, click here to resend it. You will instantly receive an email from Trello originating from do-not-reply@trello.com.

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If you are using Trello with an Atlassian account, contact Trello support and they will help you in fixing the problem. If you have been invited to join your colleagues in an Atlassian cloud site, ask the admin to reset the confirmation email. Or, you use this link to password reset.

So, these were some of the possible ways to fix email notifications not receiving problems on Trello. I hope you were able to fix it. Let us know which method worked out for you.

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