Troubleshoot Windows Media Player error 0xc0000005

There is no doubt that Windows 10 is one of the most influential Operating Systems in recent times, but sometimes it gets issues and errors, which generally stop one of the applications running on the system. One such error is the error code “0xc0000005.” It occurs in Windows Media Player when we try to play “WTV” or “MPG” media files.

There may be many reasons behind getting this kind of error. It can arrive through malware-infected drives, corrupted RAM, and registry entries. In most of the cases, the error might occur due to recent updates. The most reasonable error behind this error code is the last “KB4013429” update. This error leads to crash the video players on your system. Windows Media Player

What Is the Error 0xc0000005 on Windows Media Player?

A cumulative update has released in early 2017 when Windows 10 head to introduce security and performance enhancements through ‘KB4013429’ cumulative update. It is a difficult task for users to download and install the cumulative update. Those who got to update these then they might go into failure or crash of their media players.

Error 0xc0000005 on Windows Media Player is the error that you can get while playing any media file after the cumulative updates on your system. This problem may be frustrating, especially till when the Microsoft has not released official fixes for the bug. There are some solutions to get rid of this error. You need to check it all if you are getting Error 0xc0000005 on Windows Media Player.

Troubleshoot Windows Media Player error 0xc0000005:

There are multiple ways to get the solution if error 0xc0000005 arrives on your Windows Media Player.

Removing “KB4013429” Update:

This could be the first approach to solve the issue with Windows media player. You might get into the mentioned procedure to solve this error:

  • First, press “Windows key + I,” which will launch the “Settings.”
  • Now, hit the “Security and Update” tab
  • Now, expand “Update History” and click on “Uninstall Updates” at the top
  • Look for the update “KB4013429” and right-click on it
  • Then, click on the “Uninstall” option, which will resolve your issue
  • If the error is still there with your media player, then proceed to the next method.

Installing Recent “CompPkgSup.dll” file:

This file might create issues with your media player with harmful and crashing bugs. You might get “CompPkgSup.dll” file error and error 0xc0000005 simultaneously, and luckily both have the simple solution. All you need is to follow these steps:

  • First, press the “Windows key + X.”
  • Now, choose “Command Prompt” as ADMIN
  • Type this mentioned command in the window: “dir / a / b / s “% Windir % \\ WinSxS \\ CompPkgSup. dll ” | Find “_ 10.0.14393.0 _ “> “% userprofile % \\ Desktop \\ Comp PkgSup. dll. txt.”
  • Hit “Enter” after inserting the command
  • Now, restart your device and try to install the file
  • This method will eliminate the error code 0xc0000005 and allows you to play your Windows Media Player

Restore your system:

This may allow you to solve any issue which occurred due to the latest updates on your system. You can restore your system by following these simple steps:

  • Press “Windows Key + S,” and search “System Restore” (without quotes),
  • Select “Create a Restore Point”
  • Click on “System Restore” button
  • Now, click “Yes” to proceed for restore
  • Select a restore point to the last error-free value
  • Click Next to begin the restore
  • Restart and enjoy playing Windows Media player without error

Perform a SFC Scan:

Allow your System File Checker (SFC) to fix the issue if it has occurred due to a corrupted ‘Comppkgsup.dll’ file. A corrupt Comppkgsup.dll file might lead you to have Windows Media Error 0xc0000005, and you can solve this issue by some simple steps:

  • Press “Windows Key + R,” to open the ‘Run’ dialogue box
  • Type “CMD” (without quotes) to open ‘command prompt.’
  • You must press “Ctrl + Shift + Enter” after typing, to open a command prompt as an administrator.
  • Click “Yes” to allow permissions
  • Type “sfc /scannow” (without quotes) in command prompt and hit “Enter.”
  • Restart your system, which will dilute the error into vain.
  • This process is a time taking process. It will take a few minutes to scan your system files and get them repaired automatically.

Update System Drivers:

One of the solutions is to update your system drivers. You can update drivers by following the procedure mentioned below:

  • Press “Windows key + S” and search for ‘Device Manager.’
  • Open Device Manager and select your driver to update
  • Right-click the driver and select “Update Driver” option
  • Click on the ‘Search automatically for updated driver software.’
  • Let the Device Manager search for the latest driver for the device
  • Update all the drivers available in the list by the same procedure

Scan for Viruses:

Sometimes, the error on Windows Media Player can occur due to suspicious activity or corrupted file with a malware attack. You need to identify and remove the obstructing element. You can follow these simple steps to scan your system for any suspicious item:

  • Press “Windows Key + I”, to launch the ‘Settings.’
  • Click “Update & Security”
  • From the left-panel, select “Windows Security.”
  • Click “Virus & Threat Protection”
  • Hit the “Scan” button
  • Select “Full Scan” and let the system scan for corrupt files
  • Take a restart and get a solution for your issue.

Reinstall Windows Media Player:

If none of the solutions is fixing the error, then you can proceed to reinstall Windows Media Player or the affected media player app. Follow the instructions to reinstall Windows Media Player:

  • Press “Windows Key + S”, and search “Control Panel” (without quotes)
  • Open Control Panel and click “Programs and Features.”
  • Click “Turn Windows Features On or Off”
  • Select the Media Features category to expand its contents
  • Deselect “Windows Media Player”
  • Hit “Yes” to uninstall the program
  • Restart your computer to let the changes take effect
  • After rebooting, proceed further and open “Control Panel” and click “Programs and Features.”
  • Click “Turn Windows Features On or Off”
  • Select the Media Features category to expand its contents
  • Select “Windows Media Player”
  • Hit “Yes” to reinstall the program.

Windows get into many updates timely. Some of the updates might restrict your application usage. Windows Media Player error 0xc0000005 is one of the errors you can face after the update. It is not a permanent issue and can get a solution from the users’ end. It disallows you to play some formats of video. You need to uninstall the updates to solve the problem.

Sometimes, when the issue causes by various other reasons, then this might take some time to get the appropriate solution. You can follow one of the procedures mentioned above to solve the issue on your media player if your media player showing the error code 0xc0000005. If you have any queries or feedback, please write down the comment in the below comment box. Check out our iPhone Tips and TricksPC tips and tricksAndroid Tips and Tricks, and other sections with similar articles, so be sure to check them out too.

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