Fix: Acer Aspire 3 and 7 Not Charging Issue

You have plugged in your Acer Aspire laptop for hours to realize that the device is not charging. This could be frustrating if you’re getting ready for a video meeting or want to take your Acer laptop on a trip. Well, you are not alone here. Many Acer Aspire 3 and 7 owners are going through the same pain – the laptop not charging. This guide will walk you through the reasons and potential ways to fix the charging issue on your Acer Aspire laptop.

Acer Aspire 3, 5, and 7 not charging

Acer Aspire is a popular choice among working individuals as it’s a lightweight and sleek laptop thus offering good portability. But, when the device fails to charge even after plugging it in for hours, things could be worse. Usually, when a laptop does not charge, the problem is found to be a faulty charging cable or adapter, or the power outlet might have a power supply issue. If not, the battery itself could be defective, which is why it is not able to store the power.

Although hardware issues are the most common reasons why a laptop may fail to charge, this does not always stands true. The charging issue can also occur if there are pending software updates or driver issues. Or, the charging port on your laptop may have accumulated dust or debris.

Try the solutions from this article to avoid the headache of taking your Acer Aspire laptop to a service center to get it fixed. These solutions should fix the issue in most cases. However, if the problem persists, you will have to call a technician or go to a service center.

Acer Aspire 3 and 7 Not Charging; how to Fix?

If your Acer Aspire laptop fails to charge, the first thing you need to do is to check if the charger is plugged in firmly. Many times we loosely insert the charger into the charging port on the laptop.

Even I have done this mistake many times and later realized it after looking at the battery icon. Make sure that the charging pin is firmly inserted into the laptop and check if your laptop starts charging.

If the device is still refusing to charge itself, try other solutions we’ve mentioned below.

1. Check the Power Cable and the Adapter

A faulty power cable or adapter is one of the common issues why a laptop fails to charge. And therefore, we’ll begin the troubleshooting by inspecting the charger. You should carefully inspect the power cable and the AC adapter for hardware damage, because even a small cut or any sort of damage may disturb the flow of electric power to the laptop.

Separate the power cable and the AC adapter from the charging brick and then begin inspecting for any damage. If the charging brick has an accumulation of dust or debris, clean it gently with the help of a soft cloth.

Once the inspection is done, replace the power cable or adapter (if any damage is found). Otherwise, connect the two parts and plug the charger into the laptop to check if the problem is fixed.

2. Make Sure You’re Using the Original Charger

To save money, we opt for alternatives. But, when it comes to buying a charger, not going for the original one can bring serious issues. Many people get a cheap charger, which may work for a short time, but in the long run, it can negatively impact your laptop.

Make sure you’re using an original charger that came with your Asus Aspire laptop. Or, you’ve bought the charger from the company.

3. Check the Battery

If your Asus Aspire laptop has a removable battery, make sure the battery is not dislodged from its correct place. It could happen if you keep moving around with your laptop or if your laptop is old. Gently push the battery back into its compartment.

The next thing you need to check is if the laptop or the battery is heating. If yes, you should shut down the device until it gets back to normal. Thereafter, connect the charger and check if the problem is fixed.

4.  Inspect the Charging Port

The charging port is often the source of the problems you’re currently facing on your Acer laptop. If you carefully look inside the charging port, you should see a charging pin. If it’s damaged, your laptop won’t charge.

If there is no issue with the charging pin, look for dust, debris, or other material inside the port. This can prevent the passage of power into the laptop via the charger. You should therefore clean the charging port gently such that it does not damage the charging pin.

5. Use a Different Power Outlet

There could be an issue with the power outlet to which your Acer charger is connected. It may not be working or may not be transmitting the power required to charge your laptop.

To check if the power outlet is actually causing the charging problem, use a different power outlet and check if the laptop starts charging.

6. Reset the Battery

If your Acer Aspire laptop is still not charging, resetting the battery could fix the problem. Don’t know how to reset the battery? No worries! Follow the steps below to get it done:

  1. Disconnect the AC adapter from your laptop.
  2. Remove the battery from its compartment (if the laptop has a removable battery).
  3. Press and hold the power button for 15 seconds. Some laptops have a pinhole reset button. In that case, use a paperclip to press and hold the button for at least 5 seconds.
  4. Insert the battery back into its place.
  5. Plug in your laptop, turn it on and check if the device is charging.

7. Update the Battery Drivers

Updating the battery drivers could fix the Acer Aspire 3 and 7 not charging issue.

Follow these steps to update the battery drivers on your Asus laptop:

  1. In the search box, type “Device Manager” and hit Enter.
  2. Expand the “Batteries” option.
  3. Right-click on “Microsoft AC Adapter” and select “Update driver”.
  4. Next, tap on “Search automatically for drivers”. Windows will now automatically update the selected driver if a new version is found.
  5. Restart your laptop.

After restarting the device, connect the charger and check if the problem is fixed.

You can also download the latest driver from the Asus website and install it manually. Here’s how it’s done:

  1. Open the Asus Drivers and Manuals website.
  2. Enter your laptop’s serial number, SNID, or model number, and hit Enter.
  3. Expand the “Driver” option.
  4. Choose the operating system of your Asus laptop.
  5. Download the required driver and install it.

8. Update Your BIOS

Try updating the BIOS on your Asus laptop to check if it can fix the battery plugged in but not charging issue.


Updating the BIOS can cause data loss or serious issues to your laptop if you don’t do it correctly. If you haven’t done it before, look for a guide on how to do it for your Acer laptop or seek professional help.

Follow these steps to update the BIOS on your Asus laptop:

  1. Press Win + R to open the Run dialog box.
  2. Type msinfo32 in the box and press the Enter button.
  3. Note down the BIOS information.
  4. Go to Asus Drivers and Manual website.
  5. Enter your laptop’s serial number, SNID, or model number, and hit Enter.
  6. Expand the BIOS/Firmware section and check if a BIOS update is available.
  7. Download and install the latest BIOS. During BIOS upgradation, connect the AC adapter.
  8. Restart your computer.

Final Words

Portability is one of the primary reasons for choosing a laptop over a desktop. But, when the device stops charging, it can hurt your productivity and this might frustrate you. In this guide, we shared effective ways to fix the Acer Aspire 3 and 7 not charging issue. We hope one of the solutions worked for you. If the problem persists, then there’s most likely hardware damage. You should take the device to a service center or get it checked by a professional.

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